"Quote was honest and through. Plus, service honored the quote even though some additional challanges (my home is old and crotchety) came up. Basement was spotless after my waterproofing and I have no complaints after several rains!"

"I contacted The Crack Team for foundation wall crack waterproofing after finding water near our utility lines and basement corner. They arrived on time, answered all my questions, and did clean work. What impressed me most was how respectful and honest the crew was throughout the whole process. The leaking stopped completely and the area looks great now."

"I am totally delighted with my basement waterproofing job. HomeSpec did an unbelievable job in diagnosing my problem, which was huge! I have never worked with a more competent contractor in my life! The workmen, led by John Davis and his terrific crew...Kevin, Dave, Tyler and so many others were the absolute best! Polite, efficient, extremely hard working (like I ve never witnessed in my life!) and just generally the BEST! I pray they make a lot of money!!!!! The cleanup was outstanding! Frankly, if anyone is looking for a basement waterproofer, I wouldn t call anyone else!!! They are THE BEST! Thank you HomeSpec! Kathy"

"They are professional and thorough, but there is really no wiggle room if you would like something differently done. Choices in booklet are pretty basic, not a lot of options (for flooring types, door style, trim) This company is like the Anderson Windows of basements. (No doubt they spend a lot on advertising; There is a reason they are the top result when searching!) Expect to pay quite a bit more than you planned, but I knew if I chose them it would be done and warrantied for everything. Sometimes you just want to sign and not worry, and I would definitely pick Finished basements plus if you are in that situation and have the budget."

"This project went about as well as I could have hoped for. Their sales contact was very informative and took the time to explain how this process works. Their prices were on the lower end of the quotes I had received. All in about $7,000 to waterproof my entire basement. They were professional, timely, and communicative. I felt like I was in very good hands. One year later, my basement has not had a single leak. I may soon be hiring them again for another project. This company is solid! I highly recommend them."

"I had a great experience with BWM. They handled my concerns professionally and the price was very competitive but I feel like i got a better product than I could have purchased retail - the new sump is very robust and I have faith my basement will stay dry now."

"Erie homes very professional from first encounter to finished project. I now have peace of mind knowing my basement is waterproof. Great job!!"

"Russ did an exceptional job dealing with waterproofing issues at our home in Troy. He was prompt, responsive and professional. More importantly, he dealt specifically with the actual problem, as opposed to competitors who were determined to offer extraordinarily costly and unnecessary drainage systems, which were absolute overkill to the actual problem. If I have an issue again, I'm calling Russ. He consistently had a thoughtful response to what I was seeing."

"Andre’ replaced the worn out fixture in my main toilet that was causing the water to run non stop. He removed the 35+ year old basement toilet and replaced with a new one and balanced it. He did an excellent job. Both toilets run well. He also cleaned up after he was done."

"West Water were ready to begin the contract with only one business day of notice. Very convenient. The contractor arrived on time. They estimated the work would take two days. One to dig and replace line in my back yard and one to dig and replace the connecting line in the alley. On day two they discovered the line was buried deeper than the machine on hand could dig. This resulted in an extra day of work at no additional cost to me, while contractor called in a machine capable of finishing the work. Work was completed without any further complications. Contractor ensured that none of the sewer line was exposed. Dirt was returned on top of where it was excavated. They accepted a personal check for the estimated cost . This contract went very well for me. I will contact West Water again if I require further related work."