"Quote was honest and through. Plus, service honored the quote even though some additional challanges (my home is old and crotchety) came up. Basement was spotless after my waterproofing and I have no complaints after several rains!"

"I contacted The Crack Team for foundation wall crack waterproofing after finding water near our utility lines and basement corner. They arrived on time, answered all my questions, and did clean work. What impressed me most was how respectful and honest the crew was throughout the whole process. The leaking stopped completely and the area looks great now."

"I am totally delighted with my basement waterproofing job. HomeSpec did an unbelievable job in diagnosing my problem, which was huge! I have never worked with a more competent contractor in my life! The workmen, led by John Davis and his terrific crew...Kevin, Dave, Tyler and so many others were the absolute best! Polite, efficient, extremely hard working (like I ve never witnessed in my life!) and just generally the BEST! I pray they make a lot of money!!!!! The cleanup was outstanding! Frankly, if anyone is looking for a basement waterproofer, I wouldn t call anyone else!!! They are THE BEST! Thank you HomeSpec! Kathy"

"They are professional and thorough, but there is really no wiggle room if you would like something differently done. Choices in booklet are pretty basic, not a lot of options (for flooring types, door style, trim) This company is like the Anderson Windows of basements. (No doubt they spend a lot on advertising; There is a reason they are the top result when searching!) Expect to pay quite a bit more than you planned, but I knew if I chose them it would be done and warrantied for everything. Sometimes you just want to sign and not worry, and I would definitely pick Finished basements plus if you are in that situation and have the budget."

"I had several quotes for a fairly extensive leak in my poured basement wall resulting from poor workmanship during the original construction. Several contractors told me the foundation would have to be dug up to do a proper repair. I was hoping for another solution so I called this company. They came out to look and I was immediately impressed with their professionalism and candor. The first rep did not try to pressure sell me and even expressed skepticism that they could fix the problem. He called in other resources from the company to inspect it and offer their assessments. After careful examination and consultation with each other they determined that sealing the wall from the inside was feasible. I waited until now to write this review so I could be honest about how it turned out. Well, it hasn't leaked a drop! I would recommend this company to anybody. They earned my trust and they saved me a lot of money and grief."

"I had a great experience with BWM. They handled my concerns professionally and the price was very competitive but I feel like i got a better product than I could have purchased retail - the new sump is very robust and I have faith my basement will stay dry now."

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"Russ did an exceptional job dealing with waterproofing issues at our home in Troy. He was prompt, responsive and professional. More importantly, he dealt specifically with the actual problem, as opposed to competitors who were determined to offer extraordinarily costly and unnecessary drainage systems, which were absolute overkill to the actual problem. If I have an issue again, I'm calling Russ. He consistently had a thoughtful response to what I was seeing."

"Andre’ replaced the worn out fixture in my main toilet that was causing the water to run non stop. He removed the 35+ year old basement toilet and replaced with a new one and balanced it. He did an excellent job. Both toilets run well. He also cleaned up after he was done."

"West Water were ready to begin the contract with only one business day of notice. Very convenient. The contractor arrived on time. They estimated the work would take two days. One to dig and replace line in my back yard and one to dig and replace the connecting line in the alley. On day two they discovered the line was buried deeper than the machine on hand could dig. This resulted in an extra day of work at no additional cost to me, while contractor called in a machine capable of finishing the work. Work was completed without any further complications. Contractor ensured that none of the sewer line was exposed. Dirt was returned on top of where it was excavated. They accepted a personal check for the estimated cost . This contract went very well for me. I will contact West Water again if I require further related work."