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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon13
    Verified water heater services reviews

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Avatar for WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
5.0(
4
)
Water Heater - Install or Replace

Serving Jackson, MI and surrounding areas

Approved

In business since 2005

Small jobs welcome

Credit card accepted

"We were recommended White-Lavender plumbing by a friend who used them for a home project. It was a basic job in that we needed a water heater replacement. They were very easy to work with. Melanie was our point of contact with scheduling the appointment and any questions we had. On the day of appointment, they arrived on schedule and proceeded to change out our old water heater. They were very professional, efficient, respectful of our home, and cleaned up after themselves (which I have had issues with regarding other contractor projects). The replacement took about 2 hours from start to finish and we have had hot water without issue since. I would recommend White-Lavender Plumbing to anyone who is looking for a professional, locally based company in the Ann Arbor area to help on repair or replacement plumbing projects."
2 neighbors recently requested a quote
Avatar for Aire Serv of West Michigan
Aire Serv of West Michigan
4.5(
53
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1998

Free estimates

Emergency services offered

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
"
Recommended by83%of homeowners
Hedlund Plumbing
4.7(
236
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1939

Free estimates

Warranties offered

"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."
Recommended by93%of homeowners
Livingston Plumbing & Mechanical
5.0(
6
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 2008

Emergency services offered

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."
Recommended by100%of homeowners
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Water Heaters questions, answered by experts

A well-maintained hot water recirculating pump can last 5 to 15 years. Pumps that run continuously may have a shorter lifespan than demand-controlled models. Hard water can reduce longevity by causing mineral buildup in the pump and pipes. Regular maintenance, such as cleaning or replacing filters, can extend the pump’s lifespan.

Yes, a water heater can be replaced in a day and can take between two and three hours to install from start to finish. Even if you encounter extra tasks that need to be completed, the job can still be completed in one day.

If you have a tank-type electric water heater, it runs regularly to keep the water at the desired temperature. If you live in a home where you don’t use much hot water, it could seem wasteful to run power to heat water that you’re using infrequently. You could save some power by using a smaller tank, insulating the tank, or lowering the temperature of the water heater.

We recommend you turn off the unit, the power, and the water supply as soon as you notice a leak. Your water heater tank should have a dedicated shut-off valve located on the cold inlet pipes. If the valve is broken or inoperable, use the shut-off valve to your home's main water supply to stop the flow to the entire house.

Avoid touching valves or pipes directly without confirming if they are hot. Wear gloves and other safety gear to keep from coming into contact with hot levers or components when turning off your leaking water heater.

There are many issues that can cause cold showers, but the most likely is a problem with your water heater, especially if other fixtures also don’t get hot water. If it’s just your shower not getting hot water, you likely have a broken or damaged shower cartridge. You can replace this yourself or hire a plumber to do the work for you if you’re not comfortable working with plumbing.

The Jackson, MI homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.