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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon13
    Verified water heater services reviews

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Avatar for WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
5.0(
4
)
Water Heater - Install or Replace

Serving Jackson, MI and surrounding areas

Approved

In business since 2005

Small jobs welcome

Credit card accepted

"We were recommended White-Lavender plumbing by a friend who used them for a home project. It was a basic job in that we needed a water heater replacement. They were very easy to work with. Melanie was our point of contact with scheduling the appointment and any questions we had. On the day of appointment, they arrived on schedule and proceeded to change out our old water heater. They were very professional, efficient, respectful of our home, and cleaned up after themselves (which I have had issues with regarding other contractor projects). The replacement took about 2 hours from start to finish and we have had hot water without issue since. I would recommend White-Lavender Plumbing to anyone who is looking for a professional, locally based company in the Ann Arbor area to help on repair or replacement plumbing projects."
3 neighbors recently requested a quote
Avatar for Aire Serv of West Michigan
Aire Serv of West Michigan
4.5(
53
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1998

Free estimates

Emergency services offered

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
"
Recommended by83%of homeowners
Hedlund Plumbing
4.7(
236
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1939

Free estimates

Warranties offered

"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."
Recommended by93%of homeowners
Livingston Plumbing & Mechanical
5.0(
6
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 2008

Emergency services offered

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."
Recommended by100%of homeowners
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Water Heaters questions, answered by experts

Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.

No, you’ll need to drain the tank before changing a water heater element, as the water heater element sticks through the side of the tank and uses a gasket to prevent water from pouring out. However, you don’t always need to drain it completely. If you’re only replacing the upper heating element, you can drain the tank until the water line is below the element. If you’re replacing the lower element, you’ll need to drain the whole thing.

Installing a water heater without a permit can result in high fines—as much as hundreds of dollars per day, in some areas. It can also void your homeowners' insurance and cause problems when selling your home because it violates local building codes and safety regulations.

Several things can void the warranty for your water heater. Many water heater manufacturers state that installing your own will void the warranty. However, even if you get away with performing the task yourself, incorrect installation, lack of a building permit, and improper repair work, regardless of licensing status, can all render your water heater unprotected by both the manufacturer's warranty and any installation warranties. 

A tankless water heater with a flow rate of 10 GPM should replace a conventional 50-gallon water heater. To avoid a surprise cold shower or two and to keep your energy costs in check, it's important to replace a conventional tanked water heater with the equivalent tankless water heater. Your household size and the number of hot-water-using devices you use at once can help you determine the best-size tankless water heater.

The Jackson, MI homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.