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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon13
    Verified water heater services reviews

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Avatar for WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
WHITE-LAVENDER PLUMBING & SERVICE, L.L.C.
5.0(
4
)
Water Heater - Install or Replace

Serving Jackson, MI and surrounding areas

Approved

In business since 2005

Small jobs welcome

Credit card accepted

"We were recommended White-Lavender plumbing by a friend who used them for a home project. It was a basic job in that we needed a water heater replacement. They were very easy to work with. Melanie was our point of contact with scheduling the appointment and any questions we had. On the day of appointment, they arrived on schedule and proceeded to change out our old water heater. They were very professional, efficient, respectful of our home, and cleaned up after themselves (which I have had issues with regarding other contractor projects). The replacement took about 2 hours from start to finish and we have had hot water without issue since. I would recommend White-Lavender Plumbing to anyone who is looking for a professional, locally based company in the Ann Arbor area to help on repair or replacement plumbing projects."
2 neighbors recently requested a quote
Avatar for Aire Serv of West Michigan
Aire Serv of West Michigan
4.5(
53
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1998

Free estimates

Emergency services offered

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
"
Recommended by83%of homeowners
Hedlund Plumbing
4.7(
236
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 1939

Free estimates

Warranties offered

"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."
Recommended by93%of homeowners
Livingston Plumbing & Mechanical
5.0(
6
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Jackson, MI and surrounding areas

In business since 2008

Emergency services offered

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."
Recommended by100%of homeowners
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Water Heaters questions, answered by experts

Not all types of water heaters require a venting system. Electric tankless water heaters don’t use natural or propane gas, so no venting is required. Instead, they use electric burners to heat water quickly and efficiently. However, any system that does use gas or propane will require ventilation.

A single shower consumes an average of over 17 gallons, while brushing your teeth with the water running uses up to four unnecessary gallons. Watering the lawn spreads hundreds of gallons of water across the yard each time. Limiting water usage in these areas can significantly cut down your water bill.

Choosing between an electric water heater vs. a gas water heater comes down to personal preference. Overall, electric heaters are more energy efficient than their gas competitors. They’re also quieter to operate, take up less room, and don’t come with a risk of gas leaks. 

The downside is that electric water heaters cost more to operate than gas. They might also struggle to heat water fast enough for households that use large amounts of hot water. Lastly, a power outage could cause your electric water heater to stop working, whereas gas water heaters may still function.

You have more options for water heaters than ever before. The best one for your home depends on your hot water usage and budget. Some of the more common types of water heaters are the conventional gas heater, a heat pump water heater, or a tankless heater for smaller homes or those with less water demands. Some uncommon types are solar and point-of-use systems. Some homes may have a combination of two units, such as a large heat pump heater and a backup point-of-use system.

There are many issues that can cause cold showers, but the most likely is a problem with your water heater, especially if other fixtures also don’t get hot water. If it’s just your shower not getting hot water, you likely have a broken or damaged shower cartridge. You can replace this yourself or hire a plumber to do the work for you if you’re not comfortable working with plumbing.

The Jackson, MI homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.