
Serving Spring Arbor, MI and surrounding areas
In business since 1998
Free estimates
Emergency services offered
"We decided this spring to finally replace the 1968 vintage furnace in our house to take advantage of federal tax credits and to prevent an unplanned furnace failure in some future dead of winter. The original furnace/AC unit was wheezy, inefficient, improperly installed, and potentially dangerous (every contracter who looked at it suggested that we keep the batteries in the CO detector fresh). We chose Aire Serv after some research about what products were most reliable, 3 quotes, and some recommendations from friends. We bought our system (ultra-high efficiency Amana furnace and AC unit, new water heater) from Lowell, who was pleasant, efficient, responsive, and polite. Travis and Kevin were the technicians who installed the units--installation went only slightly over their original time estimate, and both technicians were polite and professional. Their work areas were left very clean. Since installation, we've been very happy with the way the units have functioned--quieter and much more effective than the old ones. We've had two 'glitches' with them since installation. In the first case, the water heater didn't work one morning. A technician came out that day, found a loose connection (plug not in all the way) that fixed things immediately. On the second occasion, the air conditioning went out. Again, a technician came out the same day (in the evening, no less--guy looked tired, but didn't bag the call until the next day!), found the problem (AC overfilled), fixed it, then hung around for an hour to make sure it continued to work. Overall, we've been very pleased with the quality of product and service we received through Aire Serv--they weren't the least expensive company we talked to, but they did their job meticulously and have been very attentive since installation."


































