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Aspen One Hour Heating & Air Conditioning
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
30 employees. Uses subs for excavating. No extra charge for after hours service. Charges a flat rate. Travel charges may apply. Ask about Angie's list discount.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Heating. Air Conditioning. Furnace. Plumbing. Drain Cleaning. Humidifiers. Thermostats. Water Heaters. Water Filters. Heat Pump. Geothermal.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.760 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 12% | ||
| 5% | ||
| 0% | ||
| 3% |
Showing 1-25 of 60 reviews
Barb N.
Apr 2023
0 stars. Installed an ac unit and a new furnace around early 2022. All scratched up on both when the techs were done. I spoke with the owner and he didn’t want to make it right. Instead, he had somebody drop off 2 beat up nasty spray paint cans for us as a customer to fix ourselves.. Don’t think so after your company got paid to do a job and failed. DO NOT HIRE THIS COMPANY.
Tim P.
Aug 2019
I knew I had more trouble than just a service. Very friendly and courteous. Would gladly hire again. They installed a/c & furnace for a very fair price and installed it that Monday. Cleaned up everything and left no mess.
Response from Aspen One Hour Heating & Air Conditioning
"Thank you for the great review! Glad you are happy with our work."
James W.
Jul 2019
Everything went great , they were very professional.
Carl H.
Oct 2018
All went well....
Terri R.
Mar 2018
I was told that my furnace was most likely leaking carbon monoxide due to a cracked heat exchanger and it needed to be replaced immediately. I was given a quote of around $4500. I had another hearing and cooling company come out to check on it through the Consumer’s Energy Appliance Service Plan the next day. I was told that the heat exchanger in my furnace would take a hammer hitting it and probably still not crack. A CO test was done by them and there wasn’t a trace of CO in my home. Both Consumer’s Energy and the company that came out feel that I was being scammed into buying a new furnace. When I called the owner of Aspen, he was very rude from the minute I answered the phone. I will never do business with them his company again.
Hershel C.
Sep 2017
It was Excellent!
Phillip N.
Sep 2017
.
Response from Aspen One Hour Heating & Air Conditioning
"Good Morning! Thank you for the nice review, if we can ever help you any of you relatives, or friends in the future please call us at 517-750-0200 ask for Gary Thanks again! Gary"
Carl Z.
Aug 2017
Very smooth, veryl professional service techs.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thank you for the nice review I'm happy everything went smooth. Gary"
Carl Z.
Jul 2017
unknown
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thank you for the business! Gary"
Sharon M.
Jun 2017
They came out almost immediately to assess the damage and temporarily put the old cap back on to protect the chimney, chimney liner and furnace. They had to order the part and customize part of it. They worked in the dead of winter with snow and up on the roof. Also, some work had to be done on the furnace heat ducts....new ones added. They were exceptional and very knowledgeable. The supervisor of the crew had a broken leg and was on crutches. He went up and down my basement stairs and never once was grouchy.....always pleasant with a smile. He explained everything that was being done and why pointing out everything. Would use them again in a heartbeat.
Carl Z.
Jun 2017
Very well done.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thank you for the nice review! Gary"
Sharon S.
May 2017
The appointment went okay. Checked option "no" for "Would you hire again?" only because the company is based in Jackson and in an emergency not the most practical choice and if it was not for the Angie's List promo we most likely would not have heard about this company.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the review, Its difficult to screen a definitive territory regarding Angie's List Promo's, so we have decided to run the calls as they come in. Most of the time customers research our location before they purchase a promo and know where we are located. Thanks again Gary"
Vincent B.
Mar 2017
They were good. They are more expensive than other people I contacted. They also had the brand I wanted, and the financing I needed at the time.
I would recommend them.
I would recommend them.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review. If there is any thing else we can do please call. Thanks again Gary"
Li G.
Mar 2017
I think there were two people that came to complete the service. It took a couple of hours. They found the problem, they went out to get some parts, so it took two hours.They cleaned the area a little bit.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thank you for the review, let me know if there is anything else we can do for you. Thanks Gary"
Devin B.
Nov 2016
.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Let me know when you need your unit serviced again. You should service your furnace and air conditioner annually. Thanks for the positive review. Gary"
Vincent B.
Nov 2016
I was contacted within 5 minutes after doing angieslist, and Brent came out the very next day. I had already had several quotes from other companies and knew what I needed and things that needed to be fixed due to terrible air returns and flow. Yes Aspen was far more expensive but they did everything I asked for and then some. They did not try to up sell me and told me what was needed verses what I had already been told by others, without Aspen knowing. They were $2000-$2500 more expensive than my other quotes but your buying an American Made product from AMANA. Sure I could have gone with Goodman the same company that makes Amana and I could have gone with trane, carrier etc, however since it has been a mild fall we took two weeks to research all the units quoted to us from everyone and liked the proposal from Aspen the best even though they were more we decided to go with them verses someone more local which I have dealt with in the past. They drove 50 miles to give a quote and 50 miles to install it today. They worked from 8am till 4pm and installed both units with only a 30 minute lunch. They did not take breaks and were very respectful using Sir in every sentence as we spoke. They installed extra return air lines to help make the equipment work more efficient. They did not try to talk me into extra accessories or thermostat seeing how I did not need a fancy programmable one, or and electric filter etc. Jason the installer along with his trainee did a great job. I read all the reviews before accepting the contract and did my research, those who have make negative reviews are the type who will complain if they get a new car for Christmas free because it isnt their color. I had a great experience, Paid more but very pleased with the service and quality of work. Like I said we had 7 other quotes all less but I liked what Brent had to say and what he was willing to do for us along with his honesty that they could not compete with the other quotes. All in all very pleased! Vincent Butts Adrian, MI
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! Please call if we can ever help you again! We also have a referral program in place that would benefit you, so please tell your relatives, friends and neighbors about us. Thanks again Gary"
Robert B.
Oct 2016
the ac was fixed
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! Gary"
Sharon R.
Aug 2016
Fine, we were happy
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! Gary"
Adam K.
Aug 2016
.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! Gary"
Donald K.
Jun 2016
He arrived at agreed time. On arrival he surveyed the premesis and determined the sequence of steps to bring the a/con line and correct the deficiencies. After cleaning the a/c and replacing the filter he ran the system long enough to determine additional work will be required that I pospooned till fall due to financial circumstances.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! If you need service again please call! Thanks Gary"
Ted J.
May 2016
unknown
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! If you need service again please call! Gary"
Kelly D.
Apr 2016
unknown
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! Please keep us in mine for all your service work! Thanks Gary"
Tina B.
Apr 2016
unknown
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review! let me know how we can help you again! Thanks Gary"
Werner S.
Nov 2015
I called on Wednesday afternoon before thanksgiving day. We scheduled an appoint for Friday morning. The technician arrived at about 10:00 am. The technician was very polite, professional and cleaned up after himself. He had the problem identified and fixed within about 1/2 hour. After the repair was complete he gave us a couple of options as far as paying for the repair for that day or choosing a annual plan which included an annual tuneup for the air-conditioner and furnace. He was not high pressure just laid out what the offer was. We choose the later since we needed to have that none anyway next year. Very pleased with the service.
Response from Aspen One Hour Heating & Air Conditioning
"[Member Name Removed] Thanks for the positive review. If you ever need help again please call! Thanks Gary"
P B.
Nov 2015
After follow-up from the owner (3 months later) we are satisfied.
Response from Aspen One Hour Heating & Air Conditioning
"Good Morning Thanks for the positive review! Gary"
Licensing
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FAQ
Aspen One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Aspen One Hour Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Aspen One Hour Heating & Air Conditioning offers free project estimates.
No, Aspen One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Aspen One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, Aspen One Hour Heating & Air Conditioning offers emergency services.
No, Aspen One Hour Heating & Air Conditioning does not offer warranties.