Get matched with top chimney cap pros in Deerfield, MA

"Very well."

"This company provides excellent customer service! We bought a home in 2016 that included a pool house awning installed by Sondrini Enterprises in 2013. It worked fine until it didn't. in 2020, we called Sondrini Enterprises, and they came within a week to investigate and fix the issue. It needed a new motor. In the spring of 2024, the awning motor seemed to again be broken. We called again and Nate Sondrini, personally, was able to diagnose and, over the phone, provided us with simple step-by-step instructions that resulted in solving, what turned out to be a very simple problem. These folks are smart, competent and reasonably priced! Would have no issue using them again!"

"He did excellent job and he's very good."

"These guys are awesome, hands down. They came to my house quickly and did a full inspection and quote the same day. Started work two weeks later and rebuilt both of my crumbling chimneys beautifully. Nelson, Kevin, Segundo, and Carlos - you are all excellent!"

"Highly disappointed! Having a building inspector in the family, very quickly many issues were pointed out about the workmanship. I took out a $9000 loan in order to get a new roof, and the new roof has more problems than the old roof! They did not bother taking down the gutters to put up the shingles, so there are lots of lumps and bumps along the front edge. They use random mishmash of flashing, the likes of which are not installed in a way that is waterproof. They did an absolute **** job, and I will be talking to them directly today, as well as the Better Business Bureau, and my lawyer, if they don’t come down here and fix the crap work they’ve done. I can’t believe how disappointed I am, and if I could’ve left zero stars, I would have. The people that showed up came in an unmarked white van. Nobody could speak English, except for the site manager, who could barely speak English. They did not fulfill their contract as they were supposed to also add on a piece of flashing to the side of my house and were unable to do that. The only thing they did properly was show up on time. I am incredibly disappointed, incredibly ****** off, and I sure hope nobody else falls for their ********. You would think a bunch of people in company uniforms, driving company, cars, and being competent at their jobs, would be showing up. But just so you all are aware, that is not the case. You will get random people, that apparently are not really affiliated with this company, they will do an absolute crap job, and they will be happy to take your money. Sad to say, this is just another **** company like all the other ones. Find somebody else!"

"Terrible company. I was verbally told they could get the job started in 3 weeks so I signed the contract. I called a week an a half later and was told it would be four to six weeks. I wasn't pleased, but it was not that big of a deal at that time. From that point forward they made no attempt to contact me to inform me of any delays. After waiting 7 weeks I called and was told "we're just coming up on the six weeks". That was a lie. They tried to reset the timer to the last time I called them, not from the date I signed the contract. In any event, I was told Alan would call me back shortly. He did not. I called the next day and ask if Alan was available and I was told he was, and to hang on one minute. I was then asked my name. All of a sudden Alan was not available, he was in a meeting. He called me later to give excuses about delays and I said my main problem was that there had been NO communication from them. I had to initiate every single time. He stated "I'm am not going to call every customer when there is a delay, I don't have time for that." He said maybe he should just give me back my $500 dollar deposit, I reluctantly declined because I needed my home resided. He then told me the product they sold me was not available and what they sold me was "a prototype" and was not available on the market. At that point I lost the very last but of hope that this company had an ounce of integrity. I FIRED THEM ON THE SPOT, asked for a refund, and told Alan I would write a bad review. His answer was "We never worked for you so how could you write a bad review". My answer to that is self evident."