Best basement waterproofing pros near Midway, KY

"They fixed the leak and put in a sump pump and water trench. The basement leaked 2 more times afterwards, but they returned to correct it right away. We were responsible all 3 times to repair the drywall and wood landing at the bottom of the stairs,so I called saying that I should not have to keep fixing those thing over and over. The CEO of the company called back and came out to the house himself to inspect. He had his people come out to the house again to do more that he felt would fix the problem for good, as well fixing the drywall and landing at no cost. It was a frustrating experience, but this company and it's CEO stood by thier work and made it right. I would use them again."

"They did an absolutely excellent job on my deck. Couldn't ask for better"

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"I did not hire them but may do so if am unable to get Cincinnati Basement Waterproofing to perform warranty work. Rep was very professional, gave good recommendations and pricing."

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"They were more than helpful with the insurance company and saved a lot of hassle ! Very respectful and professional !"

"I was a little disappointed that I could not have what I really wanted so had to settle for the next best thing which would not be my first choice I ended up having a drape to cove my washer and dryer but I really wanted doors but all in all it turned out ok"