Best basement waterproofing pros near Salvisa, KY

"They fixed the leak and put in a sump pump and water trench. The basement leaked 2 more times afterwards, but they returned to correct it right away. We were responsible all 3 times to repair the drywall and wood landing at the bottom of the stairs,so I called saying that I should not have to keep fixing those thing over and over. The CEO of the company called back and came out to the house himself to inspect. He had his people come out to the house again to do more that he felt would fix the problem for good, as well fixing the drywall and landing at no cost. It was a frustrating experience, but this company and it's CEO stood by thier work and made it right. I would use them again."

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"I did not hire them but may do so if am unable to get Cincinnati Basement Waterproofing to perform warranty work. Rep was very professional, gave good recommendations and pricing."

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Had scheduled appointment for Tuesday, Brian called Monday morning and came out that afternoon to check roof. Repairs were completed Thursday. Dry though last rain/wind storm and know if there are any problems Brian will take care of them. Did not hear from other companies until Wed. after I had called and cancelled their appointments. Strongly recommend XTREME for all roofing needs. Great work, fair price, great cleanup and very respectable to me and my home."

"They had the work scheduled within a week. It was a ground water issue. We installed a collector box, dug up the damaged clay pipe, installed a section of PVC and backfilled. We were pleased with how soon they were able to start and the ability to be flexible when the problem was somewhat different from what we originally thought. I would use them again."

"Great job. Did an extension to our driveway and it turned out as expected. Highly recommend."