Get matched with top appliance repair pros in Crawfordsville, IN

"Super helpful"

"Gil is amazing. I called him around 7 on a Friday night and he answered immediately. He was very nice, professional and fixed my lamp. He didn’t charge me as much as I expected! He got it done the same day and had it ready when it was picked up! I offered to leave the shades with him but he said no because he didn’t want to accidentally break them. Very nice man. He answers the phone immediately and gives clear and precise directions. I would definitely hire him again!!"

"The water system is good, the guy seems to be in a hurry and that's the only problem but he is still working. They did not do what they promised to do."

"The company did an excellent job: they showed up on time (for both the initial estimate and to perform the work), were professional and courteous and cleaned up upon completing the project. I am already a repeat customer and would certainly use this company again in the future."

"By far most knowledgeable and honest staff. Always guide you on what you need. Trustworthy and stand behind their service and products."

"With the purchase of a new home, we really wanted to get the air ducts cleaned and those pictures told the whole story. Our air ducts are extremely clean now and with the installation of their REME Halo Air Purification System, our home smells clean and the air is clean. The difference the Halo unit is making is life changing! Thank you!!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It went well -- with some suggestions to make it better in the future."

"I hired Efficient Systems to deal with my water heater in the house I rent out near Garfield Park. The pilot light kept winking out when the burner would quit at the end of a heating cycle. I had pulled my hair out and spent most of three days trying to diagnose and repair the thing myself. They told me it was probably the massive amount of lime in the tank getting too hot and exuding more heat than the pilot light thermocouple could take. That made sense, and it was not worth trying to salvage that water heater, so I had them install a new one. They did it for a flat ~$1350 or so. They installed the water heater, but the two servicemen who came out had a bit of a disagreement about, I'm not sure, timing among other things. They reattached the old overflow pipe, which is too short for code. Also, in attaching the flue they managed to work some mortar patches out of the basement wall, which they left on the floor. The tenant complained to me about the mortar, and I asked them to deal with that and attach a longer overflow pipe, which they did. I have attached the photos that Efficient Systems gave me after the initial install, the photos from the tenant, and the photos after the second visit when they address the flue and overflow pipe problems. I also asked them to replace the old shutoff valve for the house that is aged to the point where it leaks for a while after being used, and while they were at it, to remove the old bypass valve to a departed water softener that some previous owner used to have. I wanted them to install a new shutoff valve with some threaded pipe so that someone in the future could install a new water softener with less trouble than if it was all sweat fitted. Well, they didn't come prepared to do it when they replaced the water heater. I went on a trip to the East Coast for a week, came back, responded to their email quote with specific instructions and a diagram of what I wanted, and got back this little lecture about needing to set up an appointment to come into the office and meet with so and so and then have someone come out and look at things to see how to set up a new bypass valve, which is definitely not what I asked. It was like they had no record of who I was or anything about what I'd already said I wanted. Rather a pain when they'd had two guys working on the water heater, which is literally 12 inches away from the shutoff and bypass, two weeks prior. It's pretty clearly not going to be worth the bother to have them do it at this point; I'll either do it myself or call a regular plumber, probably the former. In all, it seems like the water heater was right in their wheelhouse; simple plumbing modifications, not so much."

"Excellent in every respect. I’d hire Scott again and I will as soon as the dust settles. Oh, I don’t mean to suggest Scott didn’t clean up. In fact, he left the place spotless and that’s saying something working with drywall repair."