GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
About us
We are a fully insured Services company with more than 25 years of knowledge & hands-on experience in all remodeling fields. We also have the credentials to be a "New Construction Inspector". Our customers can trust that all their Remodeling, Home Repairs, or Handyman needs, will be completed in a professional & timely manner and also abiding by all code specifications for the safety of our customers and others. CALL NOW! 224-381-0417 or visit our Website: www.glenns.superhomepro.com
Business highlights
Services we offer
Basements, Bathrooms, Decks, General Remodeling Services: Additions, Kitchens, New faucets, Other Services offered include: All types of Home repairs and Handyman Services such as Carpentry, Painting (interior & exterior), Resilient Vinyl floor tile, caulking, etc...... Licensed Plumbers & Licensed Electricians available. Home Repair Services: Any type of home repairs or handyman work needed. For a complete list of services visit: www.glenns.superhomepro.com, shelving
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 49% | ||
| 13% | ||
| 11% | ||
| 8% | ||
| 19% |
"Thanks for the review and our apologies for any inconveniences. This work was done during a period when other craftsmen were being sent to some scheduled jobs. We now project manage all the work, and craftsmen are thoroughly evaluated before being sent on any scheduled work alone. When materials are needed a craftsman will go shop and purchase materials, and the costs are added to the work order. The customer can go get the materials while the craftsman start the work."
"Sincere Thanks for the review, and a new coupon will be sent to customers for some $AVING$ on 2 hours of Handyman or Carpentry Services."
"Thanks for the review !"
He was to raise the brick walkway and make it level. The walkway isn't level and pools of water lie in 2 sections, which he has not come back to fix yet. For 2 months I have asked him to come back and all he wants it 'more money' to fix it.
He was to pour a slightly sloped 2" concrete slab in my back alley between garages, and he only poured it part way and had 2 sections where the water sat after a rain. It took him 2 months to come back and attempt to fix it; which is absolutely horrible now and looks like a jigsaw puzzle, is rough all over AND isn't even level in any part of the newly poured section! He even made me pay him 65% down 'for materials' or he wouldn't come back.
My husband met with him on 8/12 to see how he intends to fix it now; in which Glenn indicated that he really doesn't know concrete well and he'll do whatever my husband wants him to do! Unreal! He also said that he doesn't have any money to pay for materials and that we'd have to pay him more to rent the equipment and buy materials. Again, UNREAL!
I want him to dig it all out and repour the entire job, from garage to garage, and put in the appropriate expansion joints and edging AND make sure it's level and smooth! Basically, what I hired him to do... 'a professional concrete job'!
"There were many repairs done at the property mentioned and done correctly and to the customers satisfaction as was told by the said customer. Patching in order to stop leaks to the basement, drywall patching inside, tile work, trim work, new exhaust fan installed, etc...... Unfortunately the concrete slab was done with some flaws, by a sub-contractor. The concrete wasn't suppose to be poured to touch a neighbors property without permission to do so, and that was never given. The customer gave a bid from another concrete guy for $1500 to fix the slab that had cracks, and it was done. The walkway pavement bricks had some settling and the customer was offered a solution. (adjusting bricks that settled) The customer refused. We are not using sub-contractors anymore and we are only doing repairs to concrete. We apologize for our mistake during this job and have made changes so this doesn't happen again. We specialize in Home Repairs, Handyman Services, and Inside Remodeling. Thanks for your understanding."
"Thanks for the report. At the time we were going through trying to find technicians and had to let some go for different reasons. We have some dependable technicians now and our business is growing. Thanks to all of our customers."
I had some language/communication barriers with the two helpers he used. They didn't do things exactly as I wanted them to. But I got what I needed.
Would probably use them again, but I would be more exacting and careful about the instructions. And be more watchful over the work as it was done.
I asume he was over-extended with people who signed up for his special. I finally had to threaten to complain to Angie's List. He came and did the work, and he did a fabulous job.
This man is a great carpenter. However, I cannot recommend him because of his lack of responsiveness.
"Hi, My name is Glenn Stevens and we want to apologize to customers that weren't responded to. We were in the hospital for a while with pneumonia and the flu and due to that we missed some emails and phone calls. These health issues have also caused some financial issues. We are now working on getting our financial obligations cleared up and are doing business again. Our sincere apologies go out to Angie's List and all of our customers."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
10069 Linda Ln, Des Plaines, IL 60016
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