Get matched with top flooring contractors in Palatine, IL

"Yes, truly is dust free but the experience of working with them is even better than how clean they are. Everything working with Jerry went exactly as one should be able to expect from this class of professional service provider. However, he was the only one out of several top Angie's List rated companies that not only showed up on time to provide a quote but explained how he would handle the job from start to finish. The other guys really didn't want to tear out and haul away the carpet or even provide a selection of trim and flooring from which to choose. They gave a list of several stores to order the materials from with the amount of materials required. They also were going to cap the stairs instead of removing the treads if they found they weren't already oak underneath. However Jerry's quote was almost the same price but he would handle everything. Ultimately it turned out to be cheaper as once the carpet was removed it was discovered the stairs were oak and in good enough condition to easily refinish. Everything went swimmingly and our floors are absolutely stunning. High points: - I didn't have to lift a finger. (one would think that's normal since I'm the customer and not the flooring company, but apparently the other companies felt that wasn't the case.) - Arrived on time to provide quote. Quote itemized with exact cost. Explained that only if the subfloor turned out to be problematic could the cost change and we would be made aware. - Provided complete catalog to select everything from. Helped with selection by showing examples of designs and sizes in similar layouts. - Arrived on the start date when he said they would and finished the day he said they would too. - Clean, clean, clean. Exceptionally clean - Floors are absolutely gorgeous and meticulously installed. - Custom banister and newell work looks beautiful and rock solid. - Honest, called to let me know I saved money when he pulled the carpet up on the stairs to discover they were in good shape. The quote had included replacement. - Hauled all the carpet and trash away. Would absolutely use again and plan to for the remaining rooms."

"Excellent company fast, efficient, and they did an amazing job. I would highly recommend"

"I cannot say enough great things about Chris and the A Step Ahead Flooring team! From start to finish, the communication was outstanding. Chris kept me updated every step of the way and made the entire process seamless. Not only did they finish the project a full day ahead of schedule, but they went above and beyond to deliver exceptional service. The floors look absolutely stunning—better than I could have imagined. It’s clear that Chris and his team take immense pride in their work, and it shows in the incredible results. One detail that really stood out was how thoughtful Chris was when it snowed during the project, he shoveled some of my driveway! This level of care and consideration is rare to find. If you’re looking for a flooring team that delivers top-notch quality, unparalleled professionalism, and a personal touch, look no further than A Step Ahead Flooring. I highly recommend them!"

"I was very impressed with The professionalism. When they came in, they made sure to cover all furniture and did a great job cleaning up. My floors turned out beautiful better than I expected. I love the fact that they are not your typical salesman. Products they use are natural so no bad orders in my house. I would highly recommend this company."

"Good quality and quick!"

"Mariusz and his team did a lovely job. The team was punctual and courteous throughout the project. The installation was clean and precise. The planks were aligned perfectly, and the transitions between rooms were seamless. They completed the job faster than expected without compromising on quality. They cleaned thoroughly after the job, leaving no debris or dust behind. Will definitely work again with Mariusz and his team."

"Home Repair Fraud. Theft by deception. We got a new floor and the installer said his brother was the field estimator and was authorized to remove the "Kitchen Cabinets"? We never wanted cabinets from a flooring company, But they targeted the owner because she is 91 years old and took them. Months later we got them back from the ex-con and hoodlum they sent to rob the owner totally destroyed and had to pay another $1300 to get them back. We feared for our safety because they wanted to know if the house was for sale and what types of cars we were driving. They prey upon the elderly. Do not use this company unless you have a criminal attorney on retainer. Stay away from DeSitter at all costs."

"I am so pleased with the help that we received from American Carpet Distributors! We had a burst pipe in our basement that got our carpet and padding wet. We had to throw out the padding but managed to save the carpet. Larry responded so quickly and was so easy to work with. He stopped by the house the same day I called him and took measurements to replace the carpet padding. A couple days later he sent out a very friendly and hardworking crew to replace the padding and lay our old carpet on top. It looks and feels brand new. I am so pleased that he was so promp to help. I feel like he was so fair in his pricing and that he wasn't pushy to sell me things I didn't need. The other carpet companies I called would only do the job if I bought new carpet (which I didn't need) or had a high minimum job payment. Larry saw that we really needed our basement back to working order and quickly helped us get that back. I am very satisfied and grateful!"

"I asked before we started if they fix subfloor issues, they said yes. I then had them over to ask for a quote on replacing the floor and fixing subfloor issue especially in 2 spots, they said they would do it. they replaced the floors and did none of that. I just wasted thousands of dollar and will need to redo it. Do NOT hire these people, they do not care about your needs. Would give them negative stars if was possible"

"We were initially going to do the floors ourselves but decided to get a quote and we are very thankful we did. After one conversation with Danny it was clear that he was a professional and very knowledgeable in his trade. We have an older condo in Evanston, 3-story walk up, and Danny knew how to address the "quirks" that come with an older building. The refinished floors came out beautifully and were completed within our tight timeline. We are are very pleased to have worked with Danny and will definitely use his service and recommend him for future projects"