Founded 2001 • With Angi since August 2002
Chicagoland's Top Customer-Rated Carpet Company. We offer the convenience of Shop at Home service by bringing you a huge selection of carpets to choose from during our free in-home consultation. Contact us to make an appointment today. Since 2001, we have been pleasing customers by staying true to our values of Honesty, Integrity, Quality, Value while delivering unparalleled Service. We have earned nearly 1000 overwhelmingly positive online reviews. Here's How: We are carpet professionals with decades of experience...we do carpet best, because it's all we do. We bring you a huge selection of quality carpets and give our best price upfront, so there is no need for negotiation. We offer Customer-Focused Pricing to ensure that your carpet selection meets your standards and your budget. We pull-up and remove your existing carpet and move your furniture at no charge. We don't use high pressure sales tactics. We partner with the same great team of installers on every job. We offer a lifetime installation guarantee. We offer you the trustworthiness of a family-owned business in the convenience of your own home. We offer Angie's List members a 10% discount. Call us today at (773) 929-6000
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Angi Certified
Business Highlights
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Rating Details
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carpet installation (684)flooring (197)hardwood floors (67)woodworking (6)tile installation (6)window treatment (5)marble & granite (3)
Showing 1-25 of 759 reviews
Mary Frances T.
10/22/2021
The carpeting is beautiful and well made. The customer service was better than we had experienced with other retailers which is one of the reasons we chose Mr. Carpet. Other reasons included the price and the many options available. The Sales Associates have vast knowledge of the industry which is why our house is more beautiful than ever thanks to Mr. Carpet.
Description of Work
Carpeting for our entire house
Category
carpet installation
Hire Again?
Yes
Joe R.
11/21/2020
Laura H.
10/29/2020
Larry M.
10/27/2020
AMARJEET B.
10/07/2020
Susan L.
09/17/2020
Mr. Carpet and it's staff were excellent to deal with. They were on time with a number of samples to pick from. The salesman was quite helpful in helping us pick our carpeting. The installers were efficient and did a wonderful job. The price was at least 25% lower than the 2 quotes we received from other companies. 4 months later we also purchased a large area rug for our living room. Again, everyone was on time and the price was right. We couldn't have been happier with our choice of Mr. Carpet.
Description of Work
We carpeted 4 rooms and bought an area rug.
Category
carpet installation
Cost
$8,000
Hire Again?
Yes
Michael P.
03/15/2019
Everyone was very responsive and punctual and polite. They installed a carpet runner on our stair, including a very tricky 90 degree turn. I think it looks great, our previously slippery stairs are now very secure and easy to run up and down holding my toddler or heavy items. Thank you!
Description of Work
Install carpet runner
Category
carpet installation
Hire Again?
Yes
Lilli K.
03/13/2019
judith L.
03/13/2019
I have never done shop at home before and was more than a little worried. T he experience was outstanding. I owe my happy results to my salesman and to Mary, the Office Manager. I made a mistake in ordering and the lengths to which they went to help me correct my problem was amazing. There was no' attitude' or trouble, just a helping hand to solve my very own problem. Having been in our home for a long time, we collected lots of things so to do all the carpeting at our age in a short period of time would have been a disaster. Mary saw to it that we could divide up the work so we could pack things up and then schedule to do a few rooms and then clean up and move on. I would strongly recommend a company like this who understands Customer Service and is there to help you not just sell to you
Description of Work
Replaced all my carpet in a two story home
Category
carpet installation
Hire Again?
Yes
Ryan M.
03/09/2019
Amazing experience / highly recommend. Everyone that we worked with from their team was top notch - Bob Altmayer (sales), Mary (coordinator), and Francisco (installation). Price was also the best we found. Some friends had recommended Home Carpet One, and Mr Carpet Shop At Home beat them on everything - price, service etc. Very very happy with our experience.
Description of Work
Installed carpet runner on stairs
Category
carpet installation
Cost
$1,308
Hire Again?
Yes
Blaine R.
03/05/2019
A great experience from first contact through installation. We’d already gotten a low-ball estimate from a local decorators “carpet guy” who disappeared when we needed him. Not going to lie, a bit of sticker shock but we’re sure the carpet quality is first rate & the company will be there if we need them in the future.
Description of Work
Just finished up a remodel of the upstairs & needed new carpet.
Category
carpet installation
Cost
$4,500
Hire Again?
Yes
Desiree M.
11/16/2018
Responded promptly to email on Angie's List. Scheduled appt for the following week. Arrived on time, measured and provided estimate. Bob was professional, knowledgeable and showed what appeared to be quality samples. Estimate was much higher than I wanted to pay for a rental unit.
Description of Work
Carpet vacant apartment.
Category
carpet installation
Hire Again?
Yes
Runez B.
11/05/2018
Heather B.
10/03/2018
Initial sales call was low pressure and professional and timing was at our convenience. Pricing seemed fair. Installers were professional and timely. Install went well and we are happy. Mary followed up after to see how it went and also followed up on one minor issue we had.
Description of Work
replace carpet family room, hallway and stairs
Category
carpet installation
Cost
$4,500
Hire Again?
Yes
John P.
06/18/2018
tom B.
03/20/2018
This was our 1st "shop-at-home" experience with carpet installation. It could not have gone better. Our sales person was very friendly, knowledgeable and professional. We told him what we were looking for and he was able to provide multiple samples in both the color and price range we wanted. It was quick and super easy. We purchased carpet for two rooms and a stairway runner Installers were also very friendly and professional. They were very detailed and wanted the job to be perfect. I have no complaints and will definitely use Mr. Carpet again.
Description of Work
New Carpet Installation
Category
carpet installation
Cost
$2,500
Hire Again?
Yes
Leo M.
02/08/2018
MARSHA E.
01/09/2018
Very easy to work with them. Bob came to my house with many samples - ideal way to select carpet. Scheduled with Mary at the office. Installers were timely, efficient, and professional. They had to return to trim down a closet door and redo pattern on stair landing - again easy to work with them and schedule follow-up work. Mary kept me posted and promptly follows up.
Description of Work
Added stairway runner and replaced hallway/bedroom carpeting
Category
carpet installation
Cost
$3,700
Hire Again?
Yes
Ruthann S.
11/15/2017
The salesperson had plenty of samples of the kind of carpeting and colors I was interested in. Delivery and installation of my choices was timely and the installers were very capable. All went smoothly. Good job!
Description of Work
Replaced carpeting in living/dining room and master bedroom.
Category
carpet installation
Cost
$3,800
Hire Again?
Yes
Barb W.
10/27/2017
Barb W.
10/18/2017
Claire W.
10/09/2017
The pre-meeting for quote and carpet choice was wonderful and left me feeling like the job was going to be in capable, experienced hands. Bob was very thorough and patient. The team that arrived for install was on-time, hard-working and respectful of our home. They arrived a little before 9:30 and were finished before 2pm. We are thrilled with the finished product!
Description of Work
Old carpeting taken out for entire 2nd floor and steps leading to 2nd floor. New carpet and padding installed for same area.
Category
carpet installation
Cost
$3,600
Hire Again?
Yes
john J.
08/28/2017
Pamela C.
08/28/2017
Other Information
Services Offered
Services Not Offered
Do not offer Carpet Repairs, Do not offer Carpet Cleaning, Pre-Made Runners, Commercial Carpet for Common Areas or Office Space, Rugs, Tile, & Hardwood Flooring & Refinishing, Carpentry, Marble & Granite
Licensing
Licensed
- Trade License Number
- 2079990
- Trade License Locale
- Illinois
- Trade License Authority
- Chicago
- Trade License Expiration
- 07/15/2021
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.