Mr Carpet Shop at Home

Founded 2001 • With Angi since August 2002

Chicagoland's Top Customer-Rated Carpet Company. We offer the convenience of Shop at Home service by bringing you a huge selection of carpets to choose from during our free in-home consultation. Contact us to make an appointment today. Since 2001, we have been pleasing customers by staying true to our values of Honesty, Integrity, Quality, Value while delivering unparalleled Service. We have earned nearly 1000 overwhelmingly positive online reviews. Here's How: We are carpet professionals with decades of experience...we do carpet best, because it's all we do. We bring you a huge selection of quality carpets and give our best price upfront, so there is no need for negotiation. We offer Customer-Focused Pricing to ensure that your carpet selection meets your standards and your budget. We pull-up and remove your existing carpet and move your furniture at no charge. We don't use high pressure sales tactics. We partner with the same great team of installers on every job. We offer a lifetime installation guarantee. We offer you the trustworthiness of a family-owned business in the convenience of your own home. We offer Angie's List members a 10% discount. Call us today at (773) 929-6000

Awards and Badges

Angi Certified

Business Highlights

Wears MaskWears Mask

Images

Our Plush Sample BookA Plush Close UpSome of Our Plush Carpets

Verified Reviews

4.9

(759) Verified Reviews

Ratings Distribution

5

711

4

32

3

9

2

3

1

4

Rating Details

Price
4.7
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

carpet installation (684)flooring (197)hardwood floors (67)woodworking (6)tile installation (6)window treatment (5)marble & granite (3)
Showing 1-25 of 759 reviews
Mary Frances T.
5.0
10/22/2021
The carpeting is beautiful and well made. The customer service was better than we had experienced with other retailers which is one of the reasons we chose Mr. Carpet. Other reasons included the price and the many options available. The Sales Associates have vast knowledge of the industry which is why our house is more beautiful than ever thanks to Mr. Carpet.
Description of Work
Carpeting for our entire house
Category
carpet installation
Hire Again?
Yes
Joe R.
2.0
11/21/2020
Not Well with Mr. Carpet. Their pricing was way too high compared to other quotes I received just to install carpet in 2 Bedrooms.
Description of Work
Carpet installed in 2 Bedrooms
Category
carpet installation
Laura H.
5.0
10/29/2020
Everything went great! I would highly recommend Mr. Carpet and will definitely use them again!
Description of Work
Carpet for all rooms
Category
carpet installation, woodworking
Hire Again?
Yes
Larry M.
5.0
10/27/2020
Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.
Description of Work
Carpet & installation
Category
carpet installation
Cost
$1,000
Hire Again?
Yes
AMARJEET B.
5.0
10/07/2020
It went well. Estimator was professional, and responded to follow up inquiries. Installation went smoothly and the quality of work was solid.
Description of Work
Carpet & installation
Category
carpet installation
Cost
$3,000
Hire Again?
Yes
Susan L.
5.0
09/17/2020
Mr. Carpet and it's staff were excellent to deal with. They were on time with a number of samples to pick from. The salesman was quite helpful in helping us pick our carpeting. The installers were efficient and did a wonderful job. The price was at least 25% lower than the 2 quotes we received from other companies. 4 months later we also purchased a large area rug for our living room. Again, everyone was on time and the price was right. We couldn't have been happier with our choice of Mr. Carpet.
Description of Work
We carpeted 4 rooms and bought an area rug.
Category
carpet installation
Cost
$8,000
Hire Again?
Yes
Michael P.
5.0
03/15/2019
Everyone was very responsive and punctual and polite. They installed a carpet runner on our stair, including a very tricky 90 degree turn. I think it looks great, our previously slippery stairs are now very secure and easy to run up and down holding my toddler or heavy items. Thank you!
Description of Work
Install carpet runner
Category
carpet installation
Hire Again?
Yes
Lilli K.
5.0
03/13/2019
Excellent personalized service. All questions answered. Installation crew was prompt, competent, and professional. My carpet is exactly what I hoped for.
Description of Work
Two rooms of carpeting.
Category
carpet installation
Hire Again?
Yes
judith L.
5.0
03/13/2019
I have never done shop at home before and was more than a little worried. T he experience was outstanding. I owe my happy results to my salesman and to Mary, the Office Manager. I made a mistake in ordering and the lengths to which they went to help me correct my problem was amazing. There was no' attitude' or trouble, just a helping hand to solve my very own problem. Having been in our home for a long time, we collected lots of things so to do all the carpeting at our age in a short period of time would have been a disaster. Mary saw to it that we could divide up the work so we could pack things up and then schedule to do a few rooms and then clean up and move on. I would strongly recommend a company like this who understands Customer Service and is there to help you not just sell to you
Description of Work
Replaced all my carpet in a two story home
Category
carpet installation
Hire Again?
Yes
Ryan M.
5.0
03/09/2019
Amazing experience / highly recommend. Everyone that we worked with from their team was top notch - Bob Altmayer (sales), Mary (coordinator), and Francisco (installation). Price was also the best we found. Some friends had recommended Home Carpet One, and Mr Carpet Shop At Home beat them on everything - price, service etc. Very very happy with our experience.
Description of Work
Installed carpet runner on stairs
Category
carpet installation
Cost
$1,308
Hire Again?
Yes
Blaine R.
5.0
03/05/2019
A great experience from first contact through installation. We’d already gotten a low-ball estimate from a local decorators “carpet guy” who disappeared when we needed him. Not going to lie, a bit of sticker shock but we’re sure the carpet quality is first rate & the company will be there if we need them in the future.
Description of Work
Just finished up a remodel of the upstairs & needed new carpet.
Category
carpet installation
Cost
$4,500
Hire Again?
Yes
Desiree M.
5.0
11/16/2018
Responded promptly to email on Angie's List. Scheduled appt for the following week. Arrived on time, measured and provided estimate. Bob was professional, knowledgeable and showed what appeared to be quality samples. Estimate was much higher than I wanted to pay for a rental unit.
Description of Work
Carpet vacant apartment.
Category
carpet installation
Hire Again?
Yes
Runez B.
5.0
11/05/2018
Installation went very well. Company easy to contact and very responsive. Beautiful carpet.
Description of Work
Carpeting for 2 bedrooms and hallway.
Category
carpet installation
Hire Again?
Yes
Heather B.
5.0
10/03/2018
Initial sales call was low pressure and professional and timing was at our convenience. Pricing seemed fair. Installers were professional and timely. Install went well and we are happy. Mary followed up after to see how it went and also followed up on one minor issue we had.
Description of Work
replace carpet family room, hallway and stairs
Category
carpet installation
Cost
$4,500
Hire Again?
Yes
John P.
5.0
06/18/2018
It went very well. From the estimate by Bob to the scheduling by Mary to the installation by the 3 man crew.
Description of Work
I had 3 bedrooms carpeted.
Category
carpet installation
Cost
$1,896
Hire Again?
Yes
tom B.
5.0
03/20/2018
This was our 1st "shop-at-home" experience with carpet installation. It could not have gone better. Our sales person was very friendly, knowledgeable and professional. We told him what we were looking for and he was able to provide multiple samples in both the color and price range we wanted. It was quick and super easy. We purchased carpet for two rooms and a stairway runner Installers were also very friendly and professional. They were very detailed and wanted the job to be perfect. I have no complaints and will definitely use Mr. Carpet again.
Description of Work
New Carpet Installation
Category
carpet installation
Cost
$2,500
Hire Again?
Yes
Leo M.
5.0
02/08/2018
Went very well! Very professional Highly recommend
Description of Work
Replacement of carpet
Category
carpet installation
Hire Again?
Yes
MARSHA E.
5.0
01/09/2018
Very easy to work with them. Bob came to my house with many samples - ideal way to select carpet. Scheduled with Mary at the office. Installers were timely, efficient, and professional. They had to return to trim down a closet door and redo pattern on stair landing - again easy to work with them and schedule follow-up work. Mary kept me posted and promptly follows up.
Description of Work
Added stairway runner and replaced hallway/bedroom carpeting
Category
carpet installation
Cost
$3,700
Hire Again?
Yes
Ruthann S.
5.0
11/15/2017
The salesperson had plenty of samples of the kind of carpeting and colors I was interested in. Delivery and installation of my choices was timely and the installers were very capable. All went smoothly. Good job!
Description of Work
Replaced carpeting in living/dining room and master bedroom.
Category
carpet installation
Cost
$3,800
Hire Again?
Yes
Barb W.
5.0
10/27/2017
They were very professional. The salesman that came out was great. However their price was so much more than all the other estimates I received.
Description of Work
Estimate on Carpet Sales and Installation
Category
carpet installation
Barb W.
5.0
10/18/2017
He was very knowledgeable and professional, but his price was so high to complete the work.
Description of Work
Three bedrooms stairs and hallways
Category
carpet installation
Hire Again?
Yes
Claire W.
5.0
10/09/2017
The pre-meeting for quote and carpet choice was wonderful and left me feeling like the job was going to be in capable, experienced hands. Bob was very thorough and patient. The team that arrived for install was on-time, hard-working and respectful of our home. They arrived a little before 9:30 and were finished before 2pm. We are thrilled with the finished product!
Description of Work
Old carpeting taken out for entire 2nd floor and steps leading to 2nd floor. New carpet and padding installed for same area.
Category
carpet installation
Cost
$3,600
Hire Again?
Yes
john J.
5.0
08/28/2017
Mr carpet was perfect through the quote and installation process. There were no surprises and I am very pleased with the work.
Description of Work
I needed carpet in a stairway
Category
carpet installation
Cost
$1,800
Hire Again?
Yes
Pamela C.
5.0
08/28/2017
This service was excellent. They offered suggestions and different options. They took the time to inspect the areas we wanted done.
Description of Work
They installed carpet.
Category
carpet installation
Cost
$4,500
Hire Again?
Yes
Martin F.
5.0
08/12/2017
Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.
Description of Work
Carpet on porch and in basement
Category
carpet installation
Cost
$8,000
Hire Again?
Yes

Phone

Address

3825 N Milwaukee Ave

Chicago, IL 60641

Sunday
9:00 AM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Website

http://www.mrcarpetshopathome.com

Other Information

Services Offered

Services Not Offered

Do not offer Carpet Repairs, Do not offer Carpet Cleaning, Pre-Made Runners, Commercial Carpet for Common Areas or Office Space, Rugs, Tile, & Hardwood Flooring & Refinishing, Carpentry, Marble & Granite

Payment options

Visa
MasterCard
American Express
Discover
Check
Financing Available
Licensed
Trade License Number
2079990
Trade License Locale
Illinois
Trade License Authority
Chicago
Trade License Expiration
07/15/2021
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Mr Carpet Shop at Home is currently rated 4.9 overall out of 5.

Mr Carpet Shop at Home is open:

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Mr Carpet Shop at Home accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing Available

Yes, Mr Carpet Shop at Home offers free project estimates.

No, Mr Carpet Shop at Home does not offer eco-friendly accreditations.

Yes, Mr Carpet Shop at Home offers a 15% senior discount.

Yes, Mr Carpet Shop at Home offers warranties.

Mr Carpet Shop at Home offers the following services: Mr Carpet Shop at Home is Chicagoland's Top Carpet Sales & Installation Company. We come to your home, by appointment, with a huge selection of quality carpets for you to choose from. We will show you samples, measure and write up a proposal according to what you pick out for your home.

Do not offer Carpet Repairs, Do not offer Carpet Cleaning, Pre-Made Runners, Commercial Carpet for Common Areas or Office Space, Rugs, Tile, & Hardwood Flooring & Refinishing, Carpentry, Marble & Granite