Empire Today - Chicago logoApproved Pro
Approved Pro

Empire Today - Chicago

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles - Install,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

Se habla espanol
66 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.8271 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
49%
4
24%
3
12%
2
3%
1
11%

Filter reviews by service

Showing 1-25 of 271 reviews
Carmelieta T.
May 2025
5.0
Yes, I recommend this pro
My new flooring is beautiful. The workmen were timely, professional and very efficient Best of all the work was completed in one day AND they left the room extremely neat and clean.

Gary D.
May 2025
5.0
Carpet - Install
Yes, I recommend this pro
Their work was outstanding!

Anthony S.
May 2025
4.0
$78,000
Done>..>…….

Ahmad O.
Jan 2025
4.5
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
The work was completed within the time estimated and they did great work!

Anthony O.
Oct 2024
1.0
Carpet - Install
Just shotty job wouldnt hire again

Herman H.
May 2024
5.0
Vinyl or Linoleum Sheet Flooring or Tiles - Install
It went very well. The workers, excellent. The floor looks beautiful. I'm very happy with the job.

Terry S.
Apr 2024
4.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Work was fast and completed

Amelia B.
Mar 2024
5.0
Carpet - Install
Yes, I recommend this pro
They were prompt, honest, and upfront about all options and everything involved. They were in an out in a day with everything done and cleaned up. Very professional.

Ed G.
Mar 2024
2.5
Carpet - Install
Not impressed with the overall service. The carpet installers used our bathroom and did not cleanup. They left the toilet and sink dirty. Carpet remnants were left around as well.

MacGregior F.
Feb 2024
3.0
Wood Flooring - Install or Completely Replace
Not satisfied

Gail A.
Nov 2023
N/A
Carpet - Install
.

Matthew R.
Nov 2023
5.0
Carpet - Install
Yes, I recommend this pro
kl

P V.
Sep 2023
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Solid company. I've used in three states and are always consistent with products and value.

Janie S.
Jun 2023
2.5
Carpet - Install
$672,100
They redo the work because carpet seams were seen after first installation

Eric L.
Jun 2023
1.0
Laminate Wood or Stone Flooring - Install
Booked them to do a job that the salesman assured me the team would complete in 1 day. Day of installation, and only 1 guy showed up, said he was the only one booked to do the job, and there was no way to finish in a day. Then, he tells me that what we ordered wouldn't work, so we would need to reorder and pay for different materials. Overall, I'm not happy with this company that's been around for 70 years

Belicia K.
May 2023
4.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
They did Mt floors

Mary M.
Apr 2023
4.5
Carpet - Install
Yes, I recommend this pro
Great job!

Carlos W.
Apr 2023
1.0
Vinyl or Linoleum Sheet Flooring or Tiles - Install
Very dissatisfied with their product.

Tasha R.
Mar 2023
5.0
Carpet - Install
well done, no complain

Brandon G.
Feb 2023
4.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Highly recommend. Next day consultation and following day install. Sales rep was knowledgeable and understood our needs. Install crew was here first thing Saturday morning and was very professional. Will use again.

NOLAN S.
Feb 2023
5.0
Yes, I recommend this pro
Great experience, from start to finish everything was handled well. Excellent quality, exceeded our expectations

Scott C.
Dec 2022
3.0
Carpet - Install
Yes, I recommend this pro
Timely, friendly sales person, quick install

Kalpesh P.
Dec 2022
3.5
Carpet - Install
Yes, I recommend this pro
It?s not bad experience

John C.
Nov 2022
0.5
Vinyl or Linoleum Sheet Flooring or Tiles - Install
$650,000
The Empire Today salesperson sold me on the laminate floor installation. He told me that it would take no more than two days to complete and that Empire Today could start immediately. I had other offers, but they took longer. Therefore, I decided to go with them based on that fact. I signed the contract and paid the installation fees in full, as required by Empire Today. I followed the contract to the T. I completely fulfilled my customer obligation. Two days passed, and halfway through the installation, the installer called me to let me know that he couldn't locate the materials and he is giving it up. That left me, the customer, to contact Empire Today several times to track down the materials, only to be told that it was out of stock. Here is a list of things that went wrong: 1. I was lied to, false advertisement to consumers, and fraud by Empire Today about the length of installation time. Had I been told that the materials were unavailable, I would have picked another company. This is a malicious, deceptive, and intentional criminal act by Empire Today to lure customers into hiring them. Once they have my money, they could care less about the completion time. 2. I had to take on beyond the responsibilities of a reasonable customer duty to make calls after calls to Empires Today customer service to track down the materials for the stairs. Empires Today never took the initiative to contact me. These responsibilities were nowhere specified in the contract. If it did, no one would hire Empires Today. This is another example of fraud and deception to customers. 3. My place is a business place; I pay taxes, utilities, and wages. Again, I can't rent or show it to any renters. I am losing money by the day.

Vonda W.
Oct 2022
4.0
Carpet - Install
Yes, I recommend this pro
Great
...
Showing 1-25 of 271

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today - Chicago is currently rated 3.8 overall out of 5.
Monday: 5:00 AM - 12:00 PM Tuesday: 5:00 AM - 12:00 PM Wednesday: 5:00 AM - 12:00 PM Thursday: 5:00 AM - 12:00 PM Friday: 5:00 AM - 12:00 PM Saturday: 5:00 AM - 12:00 PM Sunday: 5:00 AM - 12:00 PM
Empire Today - Chicago accepts the following forms of payment: CreditCard
Yes, Empire Today - Chicago offers free project estimates.
No, Empire Today - Chicago does not offer eco-friendly accreditations.
No, Empire Today - Chicago does not offer a senior discount.
No, Empire Today - Chicago does not offer emergency services.
Yes, Empire Today - Chicago offers warranties.

Contact Information

333 Northwest Avenue, Northlake, IL 60164

Service Hours

Sunday:5:00 AM - 12:00 PM
Monday:5:00 AM - 12:00 PM
Tuesday:5:00 AM - 12:00 PM
Wednesday:5:00 AM - 12:00 PM
Thursday:5:00 AM - 12:00 PM
Friday:5:00 AM - 12:00 PM
Saturday:5:00 AM - 12:00 PM
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