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Avatar for Rooter ProXpress LLC
Rooter ProXpress LLC
4.8(
9,749
)
Well Pump - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 2019

Emergency services offered

Warranties offered

"The water meter is turning slowly without water use and the water bill is higher than it should be. All plumbing in the town home is tight. There is no visible water in the small yard front. I believe the water pipe runs under the slab to water heater and the back of the town home. I wrote a ad on Angie's and someone called me in seconds. They told me that they could have someone out here and get me back right. He came and fixed it and was very cool person . Will hire again"
WATER SERVICE LINE
WATER SERVICE LINE
WATER SERVICE LINE
WATER SERVICE LINE
WATER SERVICE LINE

+32

Response time2 hrs
Response rate99%
1535 neighbors recently requested a quote
Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
165
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+2

358 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
4.9(
35
)
Well Pump - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"I was really worried about my landscape. The Rooter Pro Team did a trenchless water line replacement. They did a great job. Upon completion, I had water again and my yard looked great."
Well Pump Installation After
Well Pump Installation Before
Well Pump Installation During
Sewer Main Repair
Sewer Main Repair During

+5

Response time4 hrs
Response rate92%
130 neighbors recently requested a quote
Avatar for Chen Plumbing
Chen Plumbing
5.0(
35
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 1998

Emergency services offered

Warranties offered

"My water heater got flooded due to the recent hurricane rains. Chen Plumbing came out same day and was able to get a new water heater installed in less than an hour. I appreciate their technician's professionalism and attention to detail as well. Thank you!"
General Plumbing
General Plumbing
General Plumbing
General Plumbing
General Plumbing

+13

Response time8 hrs
Response rate100%
Recommended by82%of homeowners
Avatar for Garner Plumbing, Inc.
Garner Plumbing, Inc.
4.3(
295
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 2008

Emergency services offered

Warranties offered

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement

+34

Response time12 hrs
26 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Peach Plumbing & Drain
Peach Plumbing & Drain
4.5(
162
)
Water Treatment & Purification System - Install or Replace

Serving Suwanee, GA and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"Great job replacing a faucet. Service was quite expensive but the technician did inspect the water heater and made some other adjustments for free. If we still live in that area we may have used them again."
Truck
Expansion tank
Community
After Sewer line
During sewer line

+1

Response time1 hour
Response rate100%
11 neighbors recently requested a quote
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Water Softeners questions, answered by experts

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

Choosing involves understanding water hardness levels, household size, desired features, and consulting professionals experienced in suitable system types.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

Installing a water softener could help reduce calcium buildup in your pool if your pool has high calcium hardness as a result of hard drinking water in your home. Pool softeners work by exchanging calcium and magnesium for sodium, so if you use softened water to top off your pool, it may help keep calcium hardness from rising over time. However, it won’t lower the calcium hardness of the water already in your pool and isn’t a practical way to control pool calcium levels. The average water softener installation cost is between $200 and $6,000.

The Suwanee, GA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.