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Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
166
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
Additional Photos
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+2

368 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
4.9(
35
)
Well Pump - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"I was really worried about my landscape. The Rooter Pro Team did a trenchless water line replacement. They did a great job. Upon completion, I had water again and my yard looked great."
Well Pump Installation After
Well Pump Installation Before
Well Pump Installation During
Sewer Main Repair
Sewer Main Repair During

+5

Response time4 hrs
Response rate92%
128 neighbors recently requested a quote
Avatar for Garner Plumbing, Inc.
Garner Plumbing, Inc.
4.3(
295
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 2008

Emergency services offered

Warranties offered

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement

+34

Response time12 hrs
26 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Mr Plumber
Mr Plumber
4.2(
222
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 2004

Customers say: Super punctual

"Appointment setting is always easy and quick. They even called on Sunday to offer to come a day early. Kyle McGuire has clearly earned his Certified Master Plumber - listened to concerns and got quickly to work with great results, restoring our in-home water pressure."
Response time2 days
Response rate100%
1 neighbors recently requested a quote
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Water Softeners questions, answered by experts

Hard water stains can be a headache because they will reoccur as long as hard water flows through. Thankfully, hard water stains are not permanent. With the right tools and an appropriate cleaning routine, you can prevent hard water stains from ever building up. However, you might feel like you are stuck in a constant cleaning cycle. In that case, you may consider hiring a contractor to perform routine cleaning.

Whether you need a license or permit for water softener installation depends on your location. Some municipalities require the installer to hold a plumbing license, while others may only require a permit and an inspection. In some cases, both a permit and a licensed installer are necessary, and some areas have no requirements at all. Often, only certified plumbers and electricians are allowed to pull the necessary permits. To find out the specific regulations in your area, you can contact your local building department. Alternatively, a local water softener installer or plumber will be familiar with the requirements and can typically pull the permits for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use tools like Angi’s state licensing tool to verify an installer's license status.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

Yes, you can have both a water softener and a water filter. In fact, some manufacturers sell dual water softening and filtration systems that treat hard water and provide clean drinking water. If you’re unsure about what you need or want to discuss your options, reach out to a local water softener installation company.

To get utilities set up on a property, you first have to contact the local department of planning to determine whether your property is able to connect to public utilities. From there, you can work with a structural engineer and/or a building contractor to design the layout of utility lines on the property. The pros will need this information as they begin securing building permits before they can start adding lines.

If your property isn’t able to connect to public utilities, you’ll need to consider working with pros to develop a comfortable off-grid home that will meet your needs.

The Suwanee, GA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.