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Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
166
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+2

368 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
4.9(
35
)
Well Pump - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"These's guys rock! Me and my family was on vacation and came home to a disaster. Our water pipe at our water heater busted and flooded. We called rooter pro plumbing ga at 10pm at night and they were there in 40 minutes. They fixed the issues and had a team out to clean up and deal with our insurance. We recommend them over anyone."
Well Pump Installation After
Well Pump Installation Before
Well Pump Installation During
Sewer Main Repair
Sewer Main Repair During

+5

Response time4 hrs
Response rate92%
128 neighbors recently requested a quote
Avatar for Chen Plumbing
Chen Plumbing
5.0(
35
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 1998

Emergency services offered

Warranties offered

"My water heater got flooded due to the recent hurricane rains. Chen Plumbing came out same day and was able to get a new water heater installed in less than an hour. I appreciate their technician's professionalism and attention to detail as well. Thank you!"
General Plumbing
General Plumbing
General Plumbing
General Plumbing
General Plumbing

+13

Response time8 hrs
Response rate100%
Recommended by82%of homeowners
Avatar for Garner Plumbing, Inc.
Garner Plumbing, Inc.
4.3(
295
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Suwanee, GA and surrounding areas

Approved

In business since 2008

Emergency services offered

Warranties offered

"The reason why I give them 5 stars is because they respond and install my water heater in Less than 24 hours. The technician who run my call show that he has knowledge about that job. When the job was done he explained how the new water heater work and what to if help is need it. He also explained and showed me the deficiency of the valves and recomended to be changed. I when ahead and take his recommdation. I took their number from the broken water heater that was installed 23 year ago. If I ever need plumbing service I will call then in a heartbeat."
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement
Waterline replacement

+34

Response time12 hrs
26 neighbors recently requested a quote
Recommended by90%of homeowners
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Water Softeners questions, answered by experts

Water softeners have many benefits. The most important one is converting previously hard water—water with too many minerals—to more usable, easier water. When we say easier water, we mean water that’s easier to digest, less harsh on skin and clothes, and builds up less in the water system. Softer water may lead to lower energy costs and will extend the lifespan of all appliances that use water.

Hard water is not considered unhealthy and is safe to drink, cook with, and bathe in. It doesn't pose a risk to your physical health and can even help you get enough essential minerals like calcium in your diet. However, it can negatively affect skin and hair. Using hard water for washing can contribute to dry skin, an itchy scalp, and may worsen conditions like eczema by altering the pH balance. Additionally, some people do not like the taste of hard water.

Softener systems extend appliance life spans, improve skin and hair health, and reduce pipe buildup by removing minerals like calcium and magnesium.

Installing a water softener could help reduce calcium buildup in your pool if your pool has high calcium hardness as a result of hard drinking water in your home. Pool softeners work by exchanging calcium and magnesium for sodium, so if you use softened water to top off your pool, it may help keep calcium hardness from rising over time. However, it won’t lower the calcium hardness of the water already in your pool and isn’t a practical way to control pool calcium levels. The average water softener installation cost is between $200 and $6,000.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

The Suwanee, GA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.