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Keep Smiling Plumbing & Electric
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric heating and cooling business, serving Gwinnett County, Georgia. We hold Master's licenses in all three trades and are members of the Plumbing Heating Cooling & Mechanical Association of Georgia. Keep Smiling Plumbing Electric Heating and Cooling is there when you need us, ready to take care of any problem that you may have with your plumbing electrical or heating and cooling systems. We also have available a full line of quality replacement products if you want to upgrade or update.
Business highlights
40 years of experience
Services we offer
Electrical, HVAC, Plumbing, Sewer and Water Mains, Water Heaters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.457 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 16% | ||
| 2% | ||
| 0% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 57 reviews
David P.
Jul 2025
Faucets, Fixtures and Pipes Repair or Replace
Good experience
Stephanie E.
Jul 2025
Faucets, Fixtures and Pipes Repair or Replace
Thank you!
Christin R.
Jun 2025
Water Heater Installation and Replacement
Did a wonderful and amazing job . The technician that came out was helpful and respectful of both our home and the people. Would definitely choose this company again!!
Anne C.
Apr 2025
Faucets, Fixtures and Pipes Repair or Replace
Prompt, professional service.
Regina P.
Mar 2025
Faucets, Fixtures and Pipes Repair or Replace
Prompt arrival Good explanations and useful alternative solutions presented. Well done
Robert G.
Feb 2025
Drain Clog or Blockage Clearing
Victor was great. Very personable. I will definitely use this plumbing service again. I would have had 5 stars except the cleanup wasn’t 100%. They’re plumbers not cleaners. Would recommend having a full cleaning post-project plan. Other than that, great work!
Kelsey S.
Feb 2025
Fast and knowledgeable - easy to work with.
Theresa A.
Dec 2024
Faucets, Fixtures and Pipes Repair or Replace
Knowledgeable and efficient
Lisa G.
Oct 2024
Faucets, Fixtures and Pipes Repair or Replace
Super expensive. All I needed was a flange repair. Guy came and for $400 repaired the flange. Toilet was already removed when he arrived. Literally $400 to repair it and nothing else. Charged an additional $700 to put the toilet bank on and seal it. He also put new toilet seat on that we provided. Next day, toilet was leaking. Had to replace the hose that went into the wall. Will call someone else next time.
Shony E.
Sep 2024
Over priced. No work performed
Eduardo B.
Sep 2024
Faucets, Fixtures and Pipes Repair or Replace
Quick and efficient
Response from Keep Smiling Plumbing & Electric
"Thank you Eduardo! Our whole team appreciates the feedback and the opportunity to serve you."
Hailey M.
Jul 2024
Tankless Water Heater Repair
I had Keep Smiling out to service and repair my tankless water heater. Everyone I spoke with was kind and professional. They came out the same day and completed the repairs. I was very happy with my service and I now have hot water again!
Response from Keep Smiling Plumbing & Electric
"Thank you Hailey [Consumer Name Removed]! We appreciate the feedback and great review!"
Kenneth T.
Jul 2024
Faucets, Fixtures and Pipes Repair or Replace
My technician John was great. Only problem from my experience is that they are very expensive. More like a rip off when you need something quickly which is inherent with plumbing issues quick. I had to get it done. I was hoping that they would work with me on the final price later. I spoke with Steve the local manager for my area. Wow! Essentially just wanted to argue, not work with me at all. He was talking to me as if I were a DA homeowner. I have done that kind of work around my home many years. I know enough to catch on to BS and he was dishing it out.
Response from Keep Smiling Plumbing & Electric
"We are sorry to hear this is how you feel. In your review you mentioned that you agreed to the price and hoped to negotiate it after the work was performed. Unfortunately this is not how it works. The time to search for the lowest price is before you make a purchase. We record all calls and after listening to the call with our manager we determined he did nothing wrong. Apparently telling you something you do not want to hear constitutes being argumentative. We did a great job for you and you have a warranty. We provide a service. We do not guarantee the lowest price. We hope you find what you are looking for going forward."
Marcus S.
Jan 2024
Robert Mullin did a great , efficient, job. Thank you
Response from Keep Smiling Plumbing & Electric
"Thank you for the great review. We certainly appreciate it."
Shaun W.
Dec 2023
Called for Water Heater Repair. They said they would give me free diagnostics when I called for the repair. So when technician Ray Wilson arrives he says the unit is 2013. He was reading the Ansi code Specifications date. The build date on the same Label is 2015. After a lot of checking on his lab top he says he needs to charge $188 for the free diagnostic because he has to "Lay Hands on it.'' So like a sucker I authorized the "Lay Hands on it" diagnostic. So he unscrews the gas line - yep smell gas, then pushes the igniter button, it doesn't light. He pronounces that he has completed his diagnostics. That's what his $188 diagnostics consists of. You gotta be kidding me!
Sheryl E.
Sep 2023
They did a great job!!!
Donna B.
Aug 2023
Faucets, Fixtures and Pipes Repair or Replace
The young man that came out was very sweet and he tried so hard but he was very nervous about what needed to be done
Brian B.
Jul 2023
Google Review
Top notch from the top down
Response from Keep Smiling Plumbing & Electric
"We appreciate your positive review, Brian. Keep Smiling Plumbing & Electric is proud of going the extra mile to see you smile while providing excellent plumbing and electrical services in East Atlanta and the surrounding areas!"
Carla R.
Jul 2023
Faucets, Fixtures and Pipes Repair or Replace
They are dependable and reliable
Patrick B.
Jun 2023
Great Company very Professional Dillon and Brandon were very helpful explained everything about what we needed and what they were doing plus Keep Smiling Plumbing and Electric sent us a ton of cookies thanking us for our business will highly recommend them
Anselm M.
Jun 2023
Received very good service. Recommended
Sean F.
Jun 2023
Faucets, Fixtures and Pipes Repair or Replace
n/a
Reggi C.
May 2023
Faucets, Fixtures and Pipes Repair or Replace
OR SOUTHERN TREE company was excellent. Best price around and they cut down every tree in my yard. Omar was the best.
Parilee W.
May 2023
Faucets, Fixtures and Pipes Repair or Replace
Very knowledgeable about the project. Very friendly. I would recommend this company highly. Great customer service.
Steven S.
May 2023
Friendly service
Licensing
Licensed*
Trade License Number
MP209837
Trade License Locale
GA
Trade License Expiration
11/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Keep Smiling Plumbing & Electric is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Keep Smiling Plumbing & Electric accepts the following forms of payment: CreditCard
Yes, Keep Smiling Plumbing & Electric offers free project estimates.
No, Keep Smiling Plumbing & Electric does not offer eco-friendly accreditations.
No, Keep Smiling Plumbing & Electric does not offer a senior discount.
No, Keep Smiling Plumbing & Electric does not offer emergency services.
No, Keep Smiling Plumbing & Electric does not offer warranties.