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Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
166
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Brookhaven, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
Additional Photos
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+2

368 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
4.9(
35
)
Well Pump - Repair or Service

Serving Brookhaven, GA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"I was really worried about my landscape. The Rooter Pro Team did a trenchless water line replacement. They did a great job. Upon completion, I had water again and my yard looked great."
Well Pump Installation After
Well Pump Installation Before
Well Pump Installation During
Sewer Main Repair
Sewer Main Repair During

+5

Response time4 hrs
Response rate92%
128 neighbors recently requested a quote
Avatar for Chen Plumbing
Chen Plumbing
5.0(
35
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Brookhaven, GA and surrounding areas

Approved

In business since 1998

Emergency services offered

Warranties offered

"My water heater got flooded due to the recent hurricane rains. Chen Plumbing came out same day and was able to get a new water heater installed in less than an hour. I appreciate their technician's professionalism and attention to detail as well. Thank you!"
General Plumbing
General Plumbing
General Plumbing
General Plumbing
General Plumbing

+13

Response time8 hrs
Response rate100%
Recommended by82%of homeowners
Avatar for Peach Plumbing & Drain
Peach Plumbing & Drain
4.5(
162
)
Water Treatment & Purification System - Install or Replace

Serving Brookhaven, GA and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"Great job replacing a faucet. Service was quite expensive but the technician did inspect the water heater and made some other adjustments for free. If we still live in that area we may have used them again."
Truck
Expansion tank
Community
After Sewer line
During sewer line

+1

Response time1 hour
Response rate100%
8 neighbors recently requested a quote
Avatar for TE Certified, Electrical, Plumbing, Heating & Cooling
TE Certified, Electrical, Plumbing, Heating & Cooling
4.7(
129
)
Water Treatment & Purification System - Install or Replace

Serving Brookhaven, GA and surrounding areas

Approved

In business since 2003

Small jobs welcome

Credit card accepted

"They replaced cast iron pipe that takes out water from under the house, had broken, replaced with PPC pipe, Did an excellent job and ben was VERY professional They did electrical for me before and was awesome as well"
Recessed Lights
Chandelier
TE Electrician
Kitchen Lights
Pendant Lights

+5

16 neighbors recently requested a quote
Recommended by92%of homeowners
Avatar for Angel's Pump Service LLC
Angel's Pump Service LLC
5.0(
19
)
Well Pump - Repair or Service

Serving Brookhaven, GA and surrounding areas

Approved

In business since 2025

Emergency services offered

Warranties offered

"Dawson went way beyond what most others would do. Our house closed after 5:30 on a Friday. Dawson had been on standby for us all day and even arranged for the pump to be available. He was outside in freezing temperatures to fix the mess that was our water pump! This is the one you need to get the job done."
20 Gallon Tank
New Stainless Motor
Original Well Pump
Well House After
Well House Before

+3

Response time7 hrs
Response rate100%
2 neighbors recently requested a quote
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Water Softeners questions, answered by experts

Yes. Hard water is what causes scale buildup, and a whole-house filter provides numerous benefits beyond water softening. Any water that enters your home will go through the filter, which cleans up all water that you will use for cooking, bathing, and drinking. A whole-house water filter also blocks harmful particles like heavy metals.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

The Brookhaven, GA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.