Get matched with top insulation pros in Townsend, DE

"Unfortunately, when the techs started the process, the insulation already in the walls prohibited the addition of the foam. I cannot begin to tell you how disappointed I was, as the job they had done on our tiny addition was remarkable. However, isn't it wonderful to have a company tell you the truth!"

Same quality and company, NEW NAME!!!! Yep we've upgraded our branding to better reflect out company goals. As always, quality products are essential for success, but without certified and trained technicians installing everything to the exact specifications for greatest success, your home wouldn't get the best results. That's why we do things right - every time. Our excellent products come with extended/lifetime warranties INCLUDED - there will never be an upcharge for a warranty. The adage "you get what you pay for" is 100% true for Insulation Geniuses. We'd rather explain the investment up front rather than trying to explain quality for the next 20 years...

"results hard to understand from info return on mold check.
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"Larry Doyle was a joy to work with.  He was originally one of the dry wall professionals who had given me an estimate on the ceiling repair to submit with my claim to the washing machine manufacturer, and I had been impressed with him then.  I waited a while before actually getting the ceiling fixed, but had decided to use Larry from my experience with him in preparing the claim.  I'm glad I did. He was prompt, highly professional, and did an excellent job.  Also, his price was very reasonable.  Further, he returned my phone calls quickly and was always responsive.  I would certainly use him again.
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"Person who visited was very polite and noted that what I purchased was likely not something that would meet my expectations.  I wanted an energy audit, how my systems could be improved in home, lighting, heating, insulation and air conditioners.  What I got was a list of things they could work on and the price to do that work.  The work list in no way was considered an energy audit, rather it was a punch list of things I could do based on their visual inspection.  I did not have a comparison of work and benefit/savings calculation.  There was no checklist of inefficiencies and how that translated into energy losses. For example, multiple hi hat lights in house, they spoke about boxing and insulating a few, less than 10, when I have almost 90 in house.  Overall I was disappointed, the tech who came said the offering needed to be better presented prior to start of work."

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They arrived 2 hours early to which I had agreed. They were very pleasant and professional. They cleaned all vents and the returns where possible (wires inside prevented 2).

I think it went well..


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"Very well.   I got two estimates and choose Sullivan due to their presenation and timing.  They came on time every day - checking with me about preferred start time.   They cleaned up as aranged each evening and worked a full day every day - sending at leat two and soemtimes four people.   The same core team of two came every day.  The dry wall repair and sanding were great.   Better than I could have done.   The walls are smooth and uniform and the trim is perfect.   No messes at all.   The high ceilings and the foyer were also done safely and in a short time.   Work was done so only 1 room was out of commission at a time.    They took down and returned to place art work, curtains, and even cleaned my foyer lamp while they were up there!   Worth it !
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They are great. They have always been on time. They are good.

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"Some years ago, we had the drain pipe replaced that drains the back yard into a pipe in the basement, which then connects to the drain pipe to the city stormwater/sewer system.  Ever since, water has come in directly around the pipe during heavy or persistent, soaking rain.  Plumbers had confirmed there was no leak in the pipes, and concrete contractors had stated that the concrete in the back yard and basement looked good.  Rightway proposed to excavate the concrete back yard around the drain pipe, seal the area around the pipe with hydraulic cement with tar and plastic coatings, backfill, and replace the concrete yard surface.  All of this was done within a day, working in tight quarters.  The crew was friendly and courteous.  They had to buy extra cement to fill areas that had washed away under the pipe.  The finished concrete looks nice.  Then we waited for the rain.
A heavy rain fell about a month later, and unfortunately the repair did not solve the problem.  Rightway returned to investigate, and we were all mystified.  It was unclear whether further repairs to the wall, beyond rebuilding, would have fixed the problem.  Rightway offered, under its warranty, to install a drain and sump pump in this corner of the basement floor to catch and dispose of the water that enters the basement at this location.  Again, all work was done in less than a day, working in tight quarters in the basement, working around the hot water heater, appliances, and electrical meter and ground.  This new crew was again courteous, and hung plastic to keep concrete dust from wafting up the stairs when they broke up the basement floor.  While it doesn't stop the water from coming in, it no longer floods the back of my basement.  All storms since have been well contained in the sump pit, and the basement remains dry.
All Rightway employees, from salesman to crew to office staff, were courteous, responsive, and answered my many questions with patience.
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"We met a couple of times to review the job in December/January, and I chose to schedule it in February. They arrived bright and early on the appointed day and got right to work. There were always 3-5 guys here, so the work went VERY quickly. They were done within about 7 days, which was the estimated time frame. They did some amazing duct work to get the ceiling to be flat (see before pictures of hanging duct work). The effect of this was amazing on the final project. The painting and drywall work was superb, as was the insulation work. The recessed lights gives the image of a higher ceiling than it is (which is what we were going for). I think the pictures below speak for themselves. The project ended up costing a little more (about $1500 more) due to additional things that I wanted done as the project progressed (more lighting, additional duct work, trim work). You will not be disappointed with these gentlemen, they do fantastic work!"