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About us
We specialize in moving Homes, Offices, Apartments, Condos, Storage Units and much more...Our services include Moving, Packing, Unloading, Assembling and Work for Hire. Licensed &Insured. All major credit cards are excepted: Visa, Master Card, Amex & Debit Cards. All jobs are handled with quality, speed, professionalism, efficiency and care no matter the size. We provide a work standard of excellence with ever customer!
Business highlights
Emergency services offered
14 years of experience
Services we offer
Assembling & Work for Hire which includes Unloading and loading services., Packing, We provide four services: Moving
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.622 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 5% | ||
| 5% |
Showing 1-22 of 22 reviews
Colleen S.
Aug 2018
Franklin and his team were very professional and experienced. Their estimate was clear, to prevent misunderstandings during the move. They were extremely careful with our furniture and wrapped everything in blankets. We had to move a 75 gallon fish tank and they did a good job with that as well. Throughout the entire experience they went the extra mile to make sure that we were satisfied. Their price was competitive and we were very happy at the end when everything was assembled and put in it's place.
Paul F.
Jul 2018
There was a little glitch in the initial communication that was quickly and professionally resolved. During the negotiation of price Franklin clearly understood and was willing to work with my budget. I was impressed with the care and concern of the team to ensure the safety of of my items and of the place I was moving out of. I would recommend anyone planning a move to give the Move-In Team a call.
Luci R.
Jun 2018
It was a nightmare. There were 5 movers, two of which were teenagers. The owner of the company was not always present to supervise the 2 young movers. Leather chairs were damaged, valuable antiques damaged, dishes broken, furniture soiled and sat directly on the ground, numerous items scraped, broken or damaged; move started at 10 A.M. and finished at 2:15 P.M. I gave one of the movers a beautiful sofa bc he was in need of furniture and furnishings. The owner refused to pack the sofa the same day. The mover called to tell me that he'd pick up the sofa the following Saturday at 2:40 P.M. He returned on Saturday, June 25, 2018 at 2:30 P.M. He became angry because I was not present when he arrived and hung the phone up on me. To my surprise, the receiver of the sofa did not accompany the owner of the company which drew suspicion because the plan was for the owner to deliver this white 3 piece sectional sofa, throw pillows and throws, to the said employee. Unfortunately, when the mover arrived, the employee was not present. The mover never delivered the sofa to the intended employee, instead, he stole my sofa for himself. He refused to give me the employees telephone number. This was my opportunity to bless someone in need, but the mover thwarted my opportunity to do so. I strongly suggest that you never employ the services of this company due to the lack of experience, unethical, underhanded, unprincipled, unprofessional practices and the extreme damage to valuable and cherished items that can not be replaced.
Charlotte L.
Oct 2017
Franklin and his team were great! They arrived early and had the entire truck packed on schedule. They handled all challenges well, including removing and reinstalling an outside door to get the piano out of the house. Once at the destination they had everything moved in efficiently and safely. They even went above and beyond and moved a second piano out of the destination house in addition to the first piano. We would definitely work with the Move-in team again.
Response from the Move-In team llc
"Thank you [Member Name Removed] for the positive feedback regarding your move. We take great pride in not only providing a service, but also in making certain our customers' move is efficient, safe, less stressful as well as efficiently executed. It was our pleasure to have accommodated you. -Owner"
John B.
May 2017
Fantastic. I would recommend these guys to everyone! Great job!
Response from the Move-In team llc
"Thank you [Member Name Removed], for your business, as it was our pleasure to have provided moving services. -Owner"
Gregory R.
Mar 2017
Spectacular, would give A+.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your feedback regarding your move with our company. No job is too large or too small. It was our pleasure to have provided "spectacular" service and do hope that you will recommend our company to those desiring a team of excellent and professional movers. -Owner"
ROBIN W.
Jan 2017
EXCELLENT ,will use these guys again.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your feedback for services performed. It was our pleasure to have serviced you. -Owner"
Jillian M.
Jan 2017
After getting many quote from larger companies that I did not feel comfortable with, I called The Move in Team and felt as if I was getting a personal and professional estimate. Franklin was extremely helpful in explaining to me exactly what would happen on the day of the move. He was very understanding as to our situation. We were moving two house that were next door to each other from one state to two houses that were also next door to each other in another state. When calling larger corporate companies, they were not understand and were truing to make it a large job than need be. After talking to Franklin with the Move In Team, he understood what we were needing done, took a full inventory of what needed moved from both houses and gave me a very fair price fort he job. On the day of the Move in team showed up very early (as per my request) and worked efficiently to pack up all of our belonging into the moving truck. We were pack, loaded, traveled across two states and unpacked before 3pm! This was greatly appreciated by myself and my family since we were moving 2 days before Christmas! If any one I know is moving or if I ever need to move again, the first person I would be calling would be Franklin and the Move in team.
Response from the Move-In team llc
"Thank you [Member Name Removed] for the excellent review. We take great pride in moving each and every one of our customers, not only in a timely manner, but also the delivery of efficient and professional service. It was our pleasure to have met your need in timely manner. Again, thank you! -Owner"
Joan S.
Dec 2016
I had been dealing with a national moving company and one week before my move they stopped communicating with me. I had to scramble and find a new mover on short notice. To complicate matters, I was working 10 hour days and I can't take or make phone calls while I'm working. I left messages with several movers and Franklin was the first to call and say, "I can help you!" Through the whole process, when Franklin needed to be in touch he would leave me a voice mail, text message and email. There were several glitches but Franklin was able to come up with solutions that were acceptable to both of us. He and his team were prompt, polite, professional, helpful and fast. Every time they saw me lift a box, they said, "let me do that." They wouldn't even let me load my car, they did it for me. I can't imagine the move going any better than it did. I am so lucky that the first company I was dealing with let me down. Otherwise I never would have found The Move In Team. By the time my move was done, I felt that this crew was not only my moving team, but my friends as well.
Response from the Move-In team llc
"Thank you [Member Name Removed] for the explicit and positive review. Our aim is to always accommodate our customers and provide the services needed in order to expedite the process. We are delighted that you found our company to be "prompt, polite, professional, helpful and fast", as this is our brand. -Owner"
T M.
Jun 2016
It went beautifully , they did a very nice job. they made sure it would fit through the doors.
Response from the Move-In team llc
"Thank you for your positive review of the Move In Team, where no job is too large or too small. It was our pleasure to have serviced the move to your satisfaction. -Owner"
Jessica R.
Mar 2016
The Move-In Team was great. they were punctual, professional, and the best quote I got by far. I would definitely use them in the future and recommend them to anyone looking to move.
Response from the Move-In team llc
"Thank you [Member Name Removed] for the review regarding your experience with the Move In Team. It was our pleasure to have serviced you. -Owner"
David P.
Mar 2016
It started with the estimate and set up. Franklin was responsive and accommodating. We had to switch our dates around a few times and it was no problem. I like that his pricing is clear and up front, he won't nickel and dime you at the end with exact weight or mileage figures. We did end up having a couple more boxes than I initially estimated and he was able to accommodate because the team could fit the items in the truck. The estimate he gave me was the amount I was charged at the end of the move. His estimate was a better price than I was given from Two Men and a Truck.
During the move his team was professional and courteous in appearance, attitude and the way they handled our things. Franklin is detail oriented and he made sure our fragile items were treated with extra care. He listened to our concerns and responded accordingly. Our biggest concern was the brand new hardwood floors and wooden split staircase in our new house. Most of our heavy bulky items went up the staircase. They put boxes and padding over the floors and bannister. Not a single item was broken or damaged. There were not even foot prints on the floor after they finished. They put everything exactly where it belonged and it was like they were never there.
I would definitely use The Move In Team again and recommend them to all my friends. They are efficient, professional and the pricing is fair.
During the move his team was professional and courteous in appearance, attitude and the way they handled our things. Franklin is detail oriented and he made sure our fragile items were treated with extra care. He listened to our concerns and responded accordingly. Our biggest concern was the brand new hardwood floors and wooden split staircase in our new house. Most of our heavy bulky items went up the staircase. They put boxes and padding over the floors and bannister. Not a single item was broken or damaged. There were not even foot prints on the floor after they finished. They put everything exactly where it belonged and it was like they were never there.
I would definitely use The Move In Team again and recommend them to all my friends. They are efficient, professional and the pricing is fair.
Response from the Move-In team llc
"Thank you [Member Name Removed] for for taking the time to craft this response. Our company prides the fact that we are always "detail oriented", and take care to treat the customer's wares and furnishings as if they were our own. We strive to make sure that our customers are completely satisfied with the service that we provide. Your review definitely makes our brand clear. -Owner"
Kenneth M.
Feb 2016
unknown
Response from the Move-In team llc
"We are truly sorry that you did not have the best experience with our team, but I would like to inform you that we are not a "flyby night" (fly by night) company. Our company has been in operation since 2015, continuing strong into the future and always performing in excellence. I suggest that you read our "A" rated reviews on Angie's List. Sincerely, -Owner"
Phyllis T.
Jan 2016
They were fantastic. They were professional, even when a neighbor made an undeserved snarky remark. They checked every item and delivered them all without a single scratch. I would not hesitate to call them again, and I would recommend them to my friends.(btw they charged me much less than the estimate from a competitor, plus their contract was final, not open ended like some companies, which can lead to scamming extra fees.)
Response from the Move-In team llc
"Thank you [Member Name Removed] for your feedback, which is valuable to our business. It was our pleasure to have made your move as smooth, efficient and affordable as possible. Customer satisfaction is our aim. Again, thank you. -Owner"
David P.
Jan 2016
Excellent, friendly and professional service. I would highly recommend them.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your positive feedback as it means a great deal to our company. We pride in exceeding our customers' expectations and strive to be among the top moving companies, if not the absolute best. -Owner"
Carol W.
Jan 2016
Franklin was very helpful, he wasn't the cheapest quote I received but he really tried to get as close to their her quote as possible. I am very happy I went with his company. He came to my home and introduced himself and his workers began packing up our apartment. At the end of the job he stopped by my house in Newark to make sure I was pleased with his company's service. Overall I had a very good experience.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your review. While excellence is our modus operandi, customer satisfaction is our goal. We are delighted that your overall review was positive and again thank you, for using the Move In Team. -Owner"
Lucy C.
Nov 2015
The Move-In Team handled my mother's things with great care. There was a marble topped Victorian dresser with a beveled mirror that they needed to move. Lot's of things could have gone wrong, but they made sure that everything was handled with care. Franklin knew that I was very stressed in this process and he was focused and made sure that I had no worries.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your positive review regarding our team of movers. It was our pleasure to have transported your "mother's furniture" into the memory care facility. If at any time in the future, you are in need of additional service, please do not hesitate to contact the Move In Team. Again, it was our pleasure to have assisted you. -Owner"
Himanshu B.
Sep 2015
unknown
Response from the Move-In team llc
"Thank you [Member Name Removed]. Your positive feedback is valuable to our company as we strive to provide the absolute best possible moving service. The fact that you were "extremely satisfied" and would use our services again, is valuable to our company's growth. Again, thank you. -Owner"
Bronwen S.
Aug 2015
The Move In Team was very friendly and polite. Moving is always difficult and it never goes as planned. They were able to switch gears when a curve ball or two, or three were thrown at them. The only thing I would recommend is to not rush the final once over of your belongings at the end. Check everything carefully because I did find some damage to my furniture after they left. The did a great job. Thank you!
Response from the Move-In team llc
"Thank you [Member Name Removed] for your feedback regarding your move. We regret having to have read about damage to your furniture. It would have been helpful to have notified us immediately upon inspection. Generally, we inspect every piece of inventory for any abrasions or damage, take a photo, so that we can point them out to our customers. However, in this case, we sincerely regret, that it might have been an oversight. -Owner"
Angela S.
Jul 2015
The movers were very professional. They arrived on time and all furniture was wrapped and carefully moved. We were given a flat rate and the price was excellent as we had a large house of furniture to move. They were very accomadating as the new house was not accessable right away and they were able to still fit us in their schedule. I would definetly reccommend and use this company again.
Response from the Move-In team llc
"Thank you [Member Name Removed] for the feedback regarding your move. We are delighted that you chose the Move-In Team to execute your job and was very satisfied with our service. We pride our service and always try to go above and beyond the customer's expectations. Our brand is to always please our customers by providing not only quality service, but to execute every job in a punctual, responsible, professional and efficient manner. Again, thank you. -Owner"
Jennifer G.
Apr 2015
They did an amazing job in taking a stressful situation like moving and turned it into an easy breezy cost efficient situation.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your review. We take enormous pride in providing the best possible moving experience for our customers. As you indicated, we aim to take a stressful situation and turn "it into an easy breezy cost efficient situation." Delighted that you were pleased with our service. -Owner"
Doug L.
Apr 2015
No problems whatsoever. They were prompt, professional and courteous. I thought they had marked up a spot on one of my dressers but they pulled out a picture they took which showed it had already been there.
I appreciated their help.
Would definitely use them again and would recommend others using The Move In Team in the future.
I appreciated their help.
Would definitely use them again and would recommend others using The Move In Team in the future.
Response from the Move-In team llc
"Thank you [Member Name Removed] for your review and also for your recommendation to potential customers. It was our pleasure to have moved your new appliances and furniture into your home. -Owner"
Licensing
State Contractor License Requirements
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FAQ
the Move-In team llc is currently rated 4.6 overall out of 5.
the Move-In team llc accepts the following forms of payment: CreditCard
Yes, the Move-In team llc offers free project estimates.
No, the Move-In team llc does not offer eco-friendly accreditations.
No, the Move-In team llc does not offer a senior discount.
Yes, the Move-In team llc offers emergency services.
No, the Move-In team llc does not offer warranties.