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Oliver Heating, Cooling, Plumbing, & Electrical
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
Since 1971, Oliver has been proudly serving the Delaware, Chester, and Montgomery counties of Pennsylvania as well as New Castle County in Delaware and Gloucester County in New Jersey. Today, we are still the Delaware Valley's premier provider of HVAC services, offering quality heating, cooling, plumbing, and electrical solutions to residents in the area. Oliver furnishes, installs, and services most types of heating, ventilation, and cooling equipment. We also offer services in plumbing, water heaters, electrical, geothermal, solar, and air duct cleaning for residential, commercial, and industrial markets. When it comes to our HVAC services, our friendly and trained professionals are prepared to help you 24 hours a day, 7 days a week. Our plan is to continue to differentiate ourselves from the rest of our HVAC competitors through unique positioning, strong history and ongoing commitment to providing superior and unparalleled customer service. We look forward to helping you with your air conditioning, heating, plumbing and electrical needs. Contact us today at 877-757-1141!
Business highlights
Emergency services offered
54 years of experience
Services we offer
& Home Remodeling., Cooling, Duct Cleaning, Electrical, Home Performance Testing, Plumbing, Residential & Commercial Heating, Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7564 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 2% | ||
| 3% |
Showing 1-25 of 564 reviews
Lochlain L.
Feb 2022
Facts: contacted company to schedule service. Two weeks before electrician would arrive. Electricians arrived on time. Review electrical problems with technicians (two showed up). Left electricians to survey the home's electrical system. Met with electricians about current immediate problem. Agreed that the state of the system required someone specializing in old homes with legacy electrical wiring. Technicians informed me they had someone on staff who could survey the home and provide solutions to remedy the existing problem and possible overhaul of the system. They said they would escalate the problem to the appropriate person. I asked when is a reasonable time to wait before hearing back from the company. They said by the end of the week. I asked again how long to hear back - thinking that the end of the week was optimistic since it took them two weeks to get to the house. They said again by the end of the week. I waited until the following Wednesday and after not hearing anything from them left a review on the company website. Later that day a manager contacted me to discuss my review. NOT to discuss the possibility of getting someone out to the house but specifically the review. He stated a technician called me the day after the technicians were at the house. I have a smartphone they record ALL incoming and outgoing phone numbers. NO number from anyone I didn't know showed up in the phone log. NONE. And if he had called and received no answer NO one from the office bothered to follow up either by phone or by email or by text message. To the people at Oliver, welcome to the 21-century. How about using some the technology available to you for something besides swiping my credit card for the "arrival fee". DO NOT HIRE this company for ANYTHING! And BTW, another company I contacted for the same issue has sent me three text messages to follow up on the appointment that hasn't even happened yet. And I didn't have to wait two weeks to get on the schedule. Oliver, take a hint!
Linda O.
Jul 2021
They were very reliable and did a very good work.
Michelle C.
Nov 2020
Completed timely. Contractor kept me informed and was considerate.
Annamarie T.
Oct 2020
Great. A job well done by their plumber. He was very professional, very respectful and very experienced
Bill I.
Jun 2020
Very well. They were responsive, fast, professional, and reasonably priced.
Vickie B.
Apr 2020
Shout out to Scott and Mark. Went above and beyond installing air in my home. So courteous and professional. Job couldn't have gone more smoothly. Thanks so much
Andrew S.
Feb 2020
Clean job that does what I expected.
Elizabeth F.
Oct 2019
I have an insurance with them. It was a very good service, they were very professional and they seem like they are skilled ad they were very responsive.
Susan B.
Feb 2019
Very Good!
Sonia L.
Feb 2019
Do not use this company. I had a big problem with them last year which resulted by them creating a flood my basement. However, I called them again for another issue as their costumer services are good. Big mistake. The technician arrived at 5:45 for a service call that was scheduled 12:00-5:00 without even calling to let us know that he would be arriving well after the scheduled 5 hour window. He was extremely rude to us in addition to leaving a mess by the furnace. He diagnosed the problem and charged us $2,300 to order parts and fix it the next day. We didn't trust him (for good reason) and they sent out a supervisor the following day to look at the job again. Indeed the 1st technician had misdiagnosed the problem and the motor was working. The new price was $1,600 (rather than $2,300). I thought that this way too high. Used Angie's List to get other quotes which I shared with Oliver. They were all less than 1/2 the price that Oliver quoted me (for the same parts, labor and guarantee. I ended up paying $800. Oliver takes advantage of desperate consumers by overcharging and misdiagnosing. I will never use them again and have shared my story with others.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Hi [Member Name Removed] - This is David Oliver, owner of Oliver Heating and Cooling. I am sorry for the recent experience you have had with the company. I will be looking into this with my service team. I have also left you a voicemail with my direct number. Please give me a call at your earliest convenience. Thank you, David"
Walter D.
Jan 2019
It's been a good experience. Haven't had any problems with them. I would recommend them.
Matt C.
Aug 2018
Tech was on time and quickly diagnosed the problem. He completed a basic check of the entire system, but did not try to upsell me on something I didn't need. The labor fee on the part seems high, but consistent with competitors.
Susan B.
Aug 2018
First class work.
Amy Y.
Jun 2018
While we were happy we got a prompt response, we were not happy with the service or the price. The technician that came reeked of smoke. He worked on the HVAC unit for 25 min to replace the gas valve. He went up to the thermostat to find out it still wasn't working. Turns out he put the OLD gas valve in, not the NEW gas valve so he had to do the work a 2nd time. All of the sudden I'm smelling A LOT of gas. I questioned the technician and he said "Yeah I forgot to seal off the pipe and gas got out but it's not dangerous to your health." Seriously? I couldn't believe they charged us $647 for this ordeal which was all labor because our unit is under warranty!! The next time we lost heat we hired a local company and the charge was only $125 so we now have a service contract with them. When I called Oliver customer service the manager did not seem to care about our concerning technician and instead, just tried to sell me their service agreement. Um, why would I want to have a service agreement with a company that I do not trust and overcharges?
Deirdre O.
Apr 2018
John,the tech, from Oliver, was on time. He was polite ,efficient and explained the new water heater to me.
Deirdre O.
Mar 2018
Tarek,the service tech,was efficient,polite and gave me good tips.
Ruth V.
Jan 2018
Fantastic.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. I'm happy to hear that all went well, and if we can be of any additional assistance to you in your home we will be happy to do so. Regards, Bernie Sweeney, VP Sales & Marketing"
Charles C.
Nov 2017
excellent. I have a Platinum Plan and have used Oliver for over 30 years. No problems at all with service and installation.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. I'm happy to hear that everything went well, and we appreciate your many years of loyalty. If we can be of any additional assistance to you in the future, we will be happy to do so. Regards, Bernie Sweeney, VP Sales & Marketing"
Monica G.
Oct 2017
I had described the A/C unit in detail, and the filter. He arrived and told me he needed to go to buy the filter, that I hadn't described it to him. charged me for the time. Then told me he works by himself, so not sure who I described the filter on the phone over 30 min.
Brian R.
Oct 2017
This was the fifth project that I have used Oliver to complete in my home. They have always done an excellent job and when there is a problem they respond quickly to address it. Many of the people who work for Oliver have been there for decades. The guys who completed this project for me had 21 and 25 years of experience each. My salesman Dan who came out to estimate the job has been with Oliver for 25 years. The projected ended up taking two days of work when it was estimated to be completed in one. They also had to run the line set in a difficult manner through my kitchen pantry closet (think very tight space). They made every effort to accommodate how I wanted the project finished and everything was done right. Once all of the installation was compete they had a guy come out to build a soffit around the line set and paint it. My closet looks better then it did when they started the work. All of the additional labor and finish work was included with my original price. Oliver is an ethical and honest company, when they give you an estimate that is what you will pay - period. They also include a guarantee that if you are not happy with the system they will remove it and refund your purchase price. I am very happy with the quality of work done and how it was completed. I believe that Oliver does an excellent job for a very fair price. They provide a good value for your money and most importantly they do things correctly so you won't have issues down the line. They even called me after the project was completed to let me know PECO would offer me a rebate for this system. I won't hesitate to recommend them to friends or family that need work done and done correctly.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. I am happy to hear that all went well, and appreciate your kind words regarding our associates. We look forward to caring for your home for many years to come! Regards, Bernie Sweeney, VP Sales & Marketing"
Susan D.
Oct 2017
Well, professional and reasonably priced
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. If we can be of any additional assistance to you in the future, we will be happy to do so! Regards, Bernie Sweeney, VP Sales & Marketing"
Linda N.
Sep 2017
unknown
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. If we can be of any additional assistance to you in the future, we will be happy to do so! Regards, Bernie Sweeney, VP Sales & Marketing"
Diane H.
Sep 2017
.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. We look forward to caring for your home for many years to come! Regards, Bernie Sweeney, VP Sales & Marketing"
Alyson P.
Sep 2017
.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. If you have any feedback that might help us earn an A grade from you on a future visit, we would be happy to discuss it with you. If we can be of any additional service to you in the future, we will be happy to do so. Regards, Bernie Sweeney, VP Sales & Marketing"
Janet K.
Aug 2017
Part needed to be ordered. Came out at night to replace it.
Response from Oliver Heating, Cooling, Plumbing, & Electrical
"Thank you for choosing Oliver, we appreciate your business and that you took the time to leave us this review. I'm happy to hear that all went well with the repair and appreciate your patience as we ordered a part for you. If we can be of any additional assistance in your home, we will be happy to do so. Regards, Bernie Sweeney, VP Sales & Marketing"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Oliver Heating, Cooling, Plumbing, & Electrical is currently rated 4.7 overall out of 5.
Oliver Heating, Cooling, Plumbing, & Electrical accepts the following forms of payment: CreditCard
Yes, Oliver Heating, Cooling, Plumbing, & Electrical offers free project estimates.
No, Oliver Heating, Cooling, Plumbing, & Electrical does not offer eco-friendly accreditations.
No, Oliver Heating, Cooling, Plumbing, & Electrical does not offer a senior discount.
Yes, Oliver Heating, Cooling, Plumbing, & Electrical offers emergency services.
No, Oliver Heating, Cooling, Plumbing, & Electrical does not offer warranties.