Get matched with top sump pump installation pros in Norwalk, CT

"Our service person was Bill Fanning. He was excellent and explained everything in full detail! Bill was polite and respectful, and advised us on the best new sump pump to replace our non-working sump pump."

"Brian installed a washer and a dryer. He was very clear as to what the issues were and offered solutions that benefited the job and my bottom line. I will hire him again."

"Plumber was punctual and completed work in professional manner.  In fact, he found a potential plumbing problem with gas dryer connection that could have caused additional problems.  I have used this company before and once again they lived up to their A rating.
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Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"SILA is never going to be the cheapest but if you want something diagnosed swiftly and fixed or replaced just as quickly, you can't go wrong with these guys. They were the only ones to correctly diagnosis and fix our ailing furnace three years ago, so we trust them. For this problem, they tried to get the old pump into working order (turns out it was the kind that needed to be oiled; the contractor, not SILA, who installed it along with a heavy duty basement dehumidifier, never told us it needed oiling for routine maintenance). The SILA tech did all the diagnostics on the drain hose (no blockage there) and then tried oiling the motor. It was running but not well enough to push the water up the hose and down the drain. A new pump was the last alternative. Within 20 minutes, the SILA tech replaced the pump with one identical to our furnace condensate pump, which never needs oiling. Everything is working fine now! They also have good coupons/deals when you get on their email/mailing list."

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"Easy process from quote to work complete. The crew worked on a few small projects -- fixed a damaged wall, repaired flooring, and installed a new toilet."

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"Good installation job. Prompt and professional. Charged an extra $50 over estimate for additional proposed install effort."

"Mike returned my call within minutes of my inquiry on Homeadvisor. He arrived at my house on the weekend in less then an hour to repair a broken valve and spotted a potential problem and addressed it. Highly recommend them and will use them as my go to plumbers."