E and R Mechanical logo
Approved Pro
Approved Pro

E and R Mechanical

Water Heater Installation and Replacement, Water Heater Repair or Service, Sump Pump Repair or Replace,

About us

We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects, no matter how big, or small. We are experts in our trade, and will always keep you educated on your particular task or project. We look forward to earning your business.

Business highlights

Emergency services offered
7 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 241 reviews
Renee D.
Aug 2025
5.0
Water Heater Installation and Replacement
$1,300
Installed a new Rheem gas water heater right away. Great price. Quick -efficient service. I will be using them for a new boiler in a few months thank you!
Response from E and R Mechanical
"Thank you"

Latanya N.
Jul 2025
5.0
Water Heater Repair or Service
$1,400
Richie did good work, good price and he knows his stuff
Response from E and R Mechanical
"Thank you"

Paola M.
Jun 2025
4.0
Sump Pump Repair or Replace
$1,500
They were fast and efficient.
Response from E and R Mechanical
"Thank you"

Julius F.
May 2025
5.0
Tankless Water Heater Repair
Yes, I recommend this pro
They were very professional, punctual, and overall great!
Response from E and R Mechanical
"Thank you"

Barbara T.
Apr 2025
5.0
Water Heater Installation and Replacement
$1,300
Customer service was excellent. Arrived on time and completed the job in a timely manner at the quoted cost.
Response from E and R Mechanical
"Thank you"

Martin R.
Feb 2025
5.0
Water Heater Installation and Replacement
I reached out to them over the weekend for a water heater replacement. I received a quote within an hour, we scheduled for Monday, and the job was done quickly. They were professional, responsive, and a delight to work with.
Response from E and R Mechanical
"Thank you"

Jay F.
Jan 2025
5.0
Tankless Water Heater Repair
Yes, I recommend this pro
Rich was very responsive and came out to diagnosis the problem right away. Very knowledgeable, helpful and friendly. Highly recommend
Response from E and R Mechanical
"Thank you"

Jeremy S.
Jan 2025
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$1,300
We were so pleased with the work they did for us. Plus the way they communicated and gave us a no nonsense quote quickly. Was most appreciated Also, very congenial guys to have in your home doing work. I am glad I hired them and now have a new â go to plumberâ .
Response from E and R Mechanical
"Thank you"

Jeremy S.
Jan 2025
5.0
Water Heater Installation and Replacement
We were so pleased with the work they did for us. Plus they way they communicated and gave us a no nonsense quote quickly. Was most appreciated Also, very congenial guys to have in your home doing work. I am glad I hired them and now have a new ?go to plumber?.

Letisha R.
Dec 2024
5.0
Water Heater Installation and Replacement
$1,400
Thank you for taking the time to answer questions over the phone and getting the job done asap!!!!
Response from E and R Mechanical
"Thank you"

Amy S.
Dec 2024
5.0
Water Heater Installation and Replacement
He was very easy to work with and straightforward on pricing. He was able to get here fast and the pricing was good. I would recommend using them.
Response from E and R Mechanical
"Thank you"

Gabriel S.
Nov 2024
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Very quick and pain free.
Response from E and R Mechanical
"Thank you"

Daniel M.
Oct 2024
5.0
Yes, I recommend this pro
$500
Rich and John quickly got to work. They removed and hauled off the old 40 gallon water heater and replaced it with a new one. They replaced the old piping and electrical wires were fixed and secured. Both were professional and very knowledgable. The entire job was less than 2 hours and the heater was up and running right away. I would definitely recommend. Thanks!!
Response from E and R Mechanical
"Thank you"

Zoe W.
Sep 2024
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Fast service replaced water heater next day after my call will use again!
Response from E and R Mechanical
"Thank you"

Vera M.
Aug 2024
5.0
Yes, I recommend this pro
$4,000
Very reliable, were on time and did the work in clean and orderly fashion
Response from E and R Mechanical
"Thank you"

Robert D.
Aug 2024
0.5
$13,500
after water heater replace promised alot did not deliver did not return phone calls I would not recommend
Response from E and R Mechanical
"Robert we offered to get you a part for free and we're very clear that when we were in the area we would install it for you .Furthermore as we explained"

Afia B.
Aug 2024
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Very helpful, and they were able to identify the problems we were having
Response from E and R Mechanical
"Thank you"

Jessica H.
Jul 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Would absolutely recommend
Response from E and R Mechanical
"Thank you"

John H.
Jul 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
$3,600
Professional, courteous, responsive, and fair price. I highly recommend and will use them again. E and R Plumbing was 1 of 3 companies recommended to me by HomeAdvisor and I contacted them because they had the best reviews. Almost immediately, I received a call from Rich and while he was on the phone, he asked me to send over pictures of my 16 year old Water Heater Tank that needed to be replaced. He quoted me a fair price for both a Tank and Tankless water heater and I decided to go Tankless. Rich and two colleagues showed up the next morning, removed the old Water Heater Tank and built out a plywood mount to install a new tankless water heater directly behind where the old tank was, taking up less space. Rich and his colleagues completed the job exactly as described, and Rich called later that afternoon to make sure everything was running great!
Response from E and R Mechanical
"Thank you"

Edward B.
Jun 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Professional, timely and honest.
Response from E and R Mechanical
"Thank you"

Vinod P.
May 2024
2.5
Water Heater Repair or Service
Outsourced the job to someotger company. Could not keep initial appointment. Even today arrived almost 3 hours later than the appointment
Response from E and R Mechanical
"Very sorry you are unhappy but as we explained you can not fix a leaking water heater thank you"

Christopher S.
May 2024
5.0
Water Heater Repair or Service
Yes, I recommend this pro
My AO Smith HWH was 16 years old and starting to run hot. Got back to me really quickly when I started looking for quotes. Gave me a fair price and got the job done quickly and efficiently. Hauled out my old 80-gallon unit, which was no easy feat (no Bilco doors, tight turns). Would definitely recommend!
Response from E and R Mechanical
"Thank you"

Lisa L.
May 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
They were on time and very professional. Cleaned up work areas after they were done. I would highly recommend them for your next project. Will use E & R Plumbing again.
Response from E and R Mechanical
"Thank you"

Mark G.
May 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Responded to my request immediately. Our conversation included me sending picks of the replacement. With that got an instant quote and set a date for the work. Showed up on time. Job took a bit longer as my old water heater was loaded with deposits so draining was longer than expected. Nice that quote didn't change. Rich and John were very friendly, professional and followed up immediately with the paperwork that I needed to satisfy my condo association. They also advised me on how to service my water heater myself annually to keep it running efficiently. During the service my neighbor saw my old water heater outside and after seeing their work booked his replacement. Definitely recommend this company and will use them again.
Response from E and R Mechanical
"Thank you"

Lisa K.
Mar 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Speedy service!
Response from E and R Mechanical
"Thank you"
...
Showing 1-25 of 241

Licensing

Licensed*

Trade License Number

PLM.0203733-P1

Trade License Locale

CT

Trade License Expiration

10/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

E and R Mechanical is currently rated 4.7 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

E and R Mechanical accepts the following forms of payment: CreditCard

Yes, E and R Mechanical offers free project estimates.

No, E and R Mechanical does not offer eco-friendly accreditations.

No, E and R Mechanical does not offer a senior discount.

Yes, E and R Mechanical offers emergency services.

Yes, E and R Mechanical offers warranties.