Get matched with top sump pump installation pros in Cross River, NY

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"Paul was very prompt, efficient, and helpful with installing a water line hookup for our new fridge on short notice. He took the time to explain everything he set up so that we understood how it all works for the future, and also helped provide guidance on other aspects of our home outside the scope of this project. We will definitely be contacting him for future plumbing needs."

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"The service person came promptly and was able to install the faucet and a trash disposal unit that had been taken out when the countertop was replaced.  There was a slight adjustment that needed to be made in the piping for the trash disposal unit.  Everything was done in a professional manner.  However, the price was a bit high in my opinion to just put back what was disconnected.
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"They were very professional, explained what they were doing showing video of the pipe they were examining and explaining what everything was. He clearly explained our options and how to go about continuing service."

With over 20 years of plumbing and heating experience, Wilson Plumbing and Heating is your trusted choice for all your water heater and plumbing needs. Contact us today for expert installation and repairs.

"I hired Kevin for routine plumbing service and to install shower heads. He was prompt, fair and professional.his service. Itâ  s refreshing to come across a contractor that keeps the customer first. He will be my go to plumber."

"My sewage ejector pump in basement would not stop running and I was looking to replace it. I texted Dean two pictures of the pump, he was able to give me a quote over text and the price was quite reasonable. He received a new pump on 5/22/2023 and came over to my house. After opening up the old pump and checking, he told me that the only thing that is really broken is the check valve, the switch got stuck but is still functioning, and the pump itself works fine. I ended up asking him to only replace the check valve and the switch and this saved me about $1000 from the original plan. I appreciate Dean's honesty, professionalism, and a job well done."

At Southeast Plumbing & Heating, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote. \n