Get matched with top sump pump installation pros in Purchase, NY

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"Did a great job as promised. Checked and replaced sump pump as stated."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Hello, I just signed the contract with Sila Heating, Cooling and Plumbing on March 27, 2026. I hope everything goes well; I'll let you know at the end, once everything is installed. See you then!"

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"Very quick communication and fantastic customer service. Connected with Entoni for a water heater replacement. He went above and beyond to track one down. Ended up having to go to NJ to get it! They uncovered some additional issues during the install and had to come back the next day to do the job right. Transparent through the entire process. Very fair price for the work. Would recommend!"

"I texted him and he came out after 30 minutes. It was super quick and amazing. He showed me that it was just a silt underneath the pump and also showed me what to do for future problems. It was a quick job and he's our go to guy for a plumbing work."

"Great communication and showed up as promised. Installation was quick and done in a professional manner. Extremely happy with the final install."

"It went very well. Spoke to them one evening and by the next morning, they were here to install the water heater. I appreciated the quick service."

"I had lost water pressure on Saturday and made a emergency call to a unknown company from google. I talked to a person immediately from Cassidy Plumbing and was told I would get a call from an employee in one hour. An employee called and would come over in 15 minutes. I was amazed at the response time. He check out my water system thoroughly and told me that I wasn't getting water in the well tank causing me to lose pressure but also I was not getting any pressure straight from the well either. It was either the water pressure tank with the pressure switch or the water pump that was causing this problem. The pressure gauge was also broken. He explained fully what needed to be done, the price for each issue and since he was not able to do anything until Monday, I was first on the list.
Cassidy Plumbing called me in the morning and told me that they would be their in one hour. They came promptly and went to the well tank first and found out the pressure switch had corroded and the well tank was also not doing it's job. The tank was about 15 years old and the switch was more than 25 years old. I was told and saw everything that needed to be replaced and the price. When replacing the valve close to the water filter housing the piping broke off and upon looking at it this was corroded too! I was able to get a discount for the water filter housing since they were working on that section of piping and it was unexpected. Afterwards they tested the water pressure to make sure all was working and that the register near the pressure switch was functioning.
My water room is the size of a closet. Inside is the water heater, water softener system (tank for salt and two tall cylinders), electrical box, telephone box, cast iron plumbing for toilet and the well tank. It was tight to say the least and they did a neat job of putting everything together and cleaning up.
I have had to replace my well pump and another time the electrical wiring to the pump and both these companies could not compare to the professionalism and services that Cassidy Plumbing and Heating."