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"Shawn was excellent with his services he was on time and also did the job we requested perfect and quick as well. I would recommend Shawn to anyone that needs with plumbing"

"Brandon came out on a Sunday and looked over the job site for details needed to present an estimate. Within a day I had the estimate with 3 options from low to high, all of which were reasonable the only difference being what equipment I wanted to install. Option #1 and #2 were lower end brands that were less expensive but since the difference in price betwee Option #1 and Option #3 was about $1400, I went to Option #3 which was their top tier brand, Carrier that clearly is an industry leader and trusted brand for longevity. I was installing a SINGLE ductless to cool a standard bedroom size room with a 18,000 BTU unit. The job took a total of about 5 hours since they were mounting the unit in a second floor bedroom and they needed to run the power/refrigerant lines two stories down to the compressor mounted on the wall. Everyone from Office Staff Jim to installers were absolutely wonderful to deal with. You can trust this company."

Additional DBA - Precision German Import. Additional phone - (626) 331-6944.

"It went well. He was on time. He didn't find anything wrong with my system. He said the amount of freon in the system was just right--not too much and not too little. I liked that almost no freon appeared to leak out when he connected his equipment to test the level. He spent a lot of time with me and answered all my questions. He gave me an estimate for the cost of installing a new system. I think he hoped I would buy a new system, but I did not do so. I would buy a new system if I could convince myself that the  electricity savings would pay for the system within a reasonable number of years.
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"We have five rooms heated and cooled. The system was installed neatly in one day. It works very well it. It is a very efficient system."

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Thermostat screen went blank-furnace and A/C wouldn't come on

Chris arrived within 1 hour of my call and checked the furnace first. He found a blown fuse and no power to low voltage wires inside the unit. He then checked the thermostat and found it was no longer working. Chris replaced the fuses and the thermostat with a similar unit and tested the entire system. He then checked my A/C unit for Freon levels and found and repaired a wire that had come loose.

Chris was very pleasant to work with and explained what he was checking and why as he went along. He explained how the new thermostat worked and provided me with both the installation and operating manuals. Great service!  

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"The access panel on the unit was slightly bent as was the unit. Instead of repairing the installers taped it up with duct tape. The panel fell off and I had to call for another service man to come out and correct the problem. The second technician did a much better job."

"Not only did the technician find what was wrong, he told me that the unit was in really good shape (after he got it running) and that it was good to go for many more years.  That's honesty for ya!  I know that IWAI is a little far from the westside of LA but I called Craig anyway because of the great job he did for another one of my clients.   The tech got out there within 48 hours and made some minor repairs to a unit that I was told would possibly need replacing.  My clients were thrilled at the low cost of the inspection and that it only needed a couple of parts to get it running like new.  They ended up buying the condo and are extremely happy.  But wait, there's more!  
(Second Job) I met Craig in January of 2015 when he came out to look at a heating problem in one of my client's apartment complexes in Beverly Hills.  This was an old building (1947) that had 3 gravity furnaces underneath the property.  All 3 were original and failing.  I got three bids to have them removed and replaced with new units.  One bid was just over $18,000, the other just over $16,000. Mind you, this was to remove three gravity furnaces, replace them with new gas furnaces, including some duct work, as well as do a complete new installation in the attic of the top floor unit.  IWAI's price came in approx. $8,000 cheaper than the highest bid!!! $8,000!!!!  I was skeptical at first.  I mean who wouldn't be?  An $8,000 difference?  But I discussed it with my client and we went with IWAI Heating and Cooling.  Not only did Craig do what he said he was going to do, but he started on the day he promised, and he finished on time as well!!!  The tenants had only nice things to say about he and his crew and no one was inconvenienced but for a couple of hours when an air return had to be installed in one of the lower units.  The job couldn't have gone any better and the price was outrageously inexpensive for the work that was performed.  My client was thrilled and so were her tenants, especially now that they had heat.  Thanks to Craig and his crew for taking care of this job with the upmost professionalism.  If you need anything regarding HVAC, call IWAI heating and cooling.  Have them come out and give you a quote; you'll be glad you did!!!
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"Easy and fast installation of a flash water heater for my home. I was very pleased with how they worked around my schedule and finished the job promptly."

"They did an awesome job installing my central air unit . Will definitely call them back ."