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Recent Appliance Repair Reviews in Hereford

  • Sears Appliance Repair
    5.0
    The tech service people were tremendous. Both were very friendly, courteous and professional. The only problem I had was in setting the service appointment up with the telephone operator. She was difficult to understand and insisted that I had an electric dryer when it is actually a gas dryer. I also noted that the service tech for the dryer needed a lift to remove the dryer and the first service tech did not have a lift but arranged for a different service tech with a lift to come to my home to actually service the dryer
    Judy M.
  • Sears Appliance Repair
    5.0
    Repairman was punctual and explained what he was doing. He knew the problem from my description of what the machine was not doing. It took him almost as long to go out to his van to get the part than it did to actually replace it.
    Don P.
  • KG's TV & Appliance
    5.0
    The gentleman showed up well within time frame given (hour) and the cost of service and parts was included in the consult fee. He took his time figuring out how to take my dryer apart in order to repair it. When he returned (same day) with the incorrect part (not his fault because lot # didn't match what the machine needed), another employee brought another part within the hour. Although it did take him most of the day to complete the consult and service, I was able to use my machine within 3 days of it breaking down. I would highly recommend this company! Their customer service was amazing
    Brandie G.
  • Sears Appliance Repair
    5.0
    Showed up and described a better option than just paying for the parts and labor by purchasing a one year maintenance warranty. Saved us several dollars.
    Bill C.
  • NEXT SERVICE
    5.0
    The appliance is from Sears and we have a warranty. Within a year’s span, they came out three different times and the ice maker was still leaking. When Next Service came out, he was able to complete the repair right on the spot. They were very quick and able to come out the next day. Both the husband and wife were very friendly and knowledgeable. Compared to the costs that Sears was charging the warranty company for the previous visits, Next Service was very reasonable. The man who came out was very fabulous, knowledgeable, and professional. Everything turned out very well with the service
    Tina B.
  • KG's TV & Appliance
    5.0
    Came out exactly on time. Ice maker was freezing up and ice was hitting the fan. Removed ice maker, but had to send to shop for a working one. Took only about 15min. and there was no extra charge. The service call was $65.00 + time and parts. The ice maker was $159.88. I don't know if that is high, but it seems to be in line with other shops
    Heywood M.
  • KG's TV & Appliance
    5.0
    Total repair took 2 visits. We had several unrelated frig and ice maker symptoms. The technician carefully evaluated them and thoroughly communicated with us about his thinking. He also consulted with a supervisor. He replaced the master controller that affected all the unrelated symptoms. We weren't sure about the ice maker, though, and it needed time to monitor. A week later, we were sure it needed replacing too. Called back, got a service appointment quickly, with the same technician, who scheduled it to keep our service call fee to an absolute minimum. He replaced the ice maker, showing us the broken mechanisms, and was finished in less than 30 minutes. We are totally satisfied. While we weren't planning to spend $500 on a repair, the appliance is only 6 years old, and the fee is much better than the cost and headache of buying a new frig
    Jill B.
  • KG's TV & Appliance
    5.0
    Chris arrived within the allotted time frame. He examined the refrigerator carefully and diagnosed the problem. He didn't have all the necessary equipment in the van, so he said he would return in the afternoon to complete the job. True to his word he returned a few hours later and only took an hour to complete the job. Chris was very polite and super professional. About three hours after he left the we heard the wonderful sound of ice being made! I would recommend them to anyone
    Rachael H.
  • KG's TV & Appliance
    5.0
    chris did not jump to an expensive conclusion as sears did, but ran tests to see exactly what the problem was.
    norman l.
  • KG's TV & Appliance
    5.0
    This is a local family owned that has earned our patronage in the Bisbee/Sierra Vista region. Based on our phone conversations, they anticipated the needed parts, showed up, fixed the microwave: one service call. Great service! We have also purchased two major appliances from this company; they were equally professional with delivery and installation
    G. J.
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Angi Ratings

Featured Rating:
4.3

Appliance repair experts in Hereford are rated 4.32 out of 5 based on 1,291 reviews of the 8 featured Hereford pros

The Angi rating is an overall rating based on verified reviews and feedback from our community of homeowners.