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OneGuard Home Warranties

Founded 1990 • With Angi since February 2009

4.4

(849) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

We’re a home warranty company, a company that believes in providing the best service possible to fix what’s broken. Fast. And while home ownership has never been easy, OneGuard is rooted in the belief that life is more important than a leaky faucet. Life is about spending time with family and friends. It's about enjoying time in the backyard. It's about precious time. Time that you can’t afford to waste. Contact us today for your Arizona, Nevada or Texas home warranty service! A home warranty is limited to providing repair or replacement coverage on items when they break down as a result of normal wear and tear. So, proper use and care of systems and appliances is required for coverage. Non-mechanical parts or components that do not contribute to the primary function of appliances are not covered. Check contract for details. Or call one of our Customer Care representatives. We'd love to chat with you....

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SOVEREIGN WEALTH MANAGEMENT

We offer our services NATIONWIDE. Our passion is partnering with our clients to crystallize their financial goals, design a strategy to achieve those goals and execute the plan to its completion. You know it’s not enough to just make a plan, even the most well designed strategies can fail if not executed properly and then monitored for progress and suitability. This is why we consistently monitor the progress of your plan and make changes as new developments come to light with your changing goals. Whether we are helping a young family set the path to achieve their ideal lifestyle and first home; assisting a newly widowed client in navigating and structuring his/or her retirement plan and new life; or advising a professional couple on structuring the sale of their business and transitioning into retirement, we are consistently behind the scenes working to get you there and keep you there: on track. Our Core Competencies include: Financial Planning, Wealth Management, Risk Management, Estate Planning and Multi-Generational Asset Transfer Planning, Managing Executive Deferred Comp Assets. We use the latest and the most sophisticated tools to produce accurate and realistic analyses. We pride ourselves on our independence and ability to work with the leading experts in all fields of wealth management, accounting and estate planning to design a comprehensive and robust strategy to achieve our clients’ goals. Sovereign is affiliated with Spire Investment Partners. Spire Investment Partners is the Parent Company of Spire Wealth Management, LLC an SEC RIA, and Spire Securities LLC, a registered Broker/Dealer and Member of FINRA / SIPC.  

Offers by SOVEREIGN WEALTH MANAGEMENT on Angi

Verified Reviews

A few reviews for this pro...
1.0

05/12/2021

The following is my experience with Oneguard Home Warranty. Their customer support number is nothing but ads. Calls to the main number transfer you multiple times and be put on hold waiting for a representative. The following was sent twice to their support rep with no response. I will never do business with them again. So Beyer Appliance came out to investigate the machine gun noises from my GE M...

Description of Work
Fix refrigerator noise.

Category appliance repair

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard Home Warranties the opportunity to review your situation firsthand and being so receptive to our phone call. Our top priority is customer satisfaction, and we apologize for the frustration. Please note in accordance with the service plan, OneGuard covers mechanical breakdowns that become inoperative from normal wear-and...
5.0

04/18/2021

OneGuard is our home warranty service company and we arranged with them for an annual spring AC tuneup of our 2 units. We are in Phoenix so this is a yearly routine. David, of North Valley Mechanical (NVM), came out to do the tuneup. Knowledgeable, professional, helpful, and a wonderful raconteur arrived on schedule. He found a freon leak in the evaporator coil of a 14 year old unit. OneGuard agre...

Description of Work
Springtime AC tuneup

Category appliance repair,heating & air conditioning/hvac

Service Provider Response

Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and our wonderful contractor! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are happy to hear that this has been your experience over the last 8 years. On behalf of the entire team, thank y...
5.0

04/18/2021

Our kitchen ceiling fan stopped working. OneGuard sent Stellar Home Services to check it out. The tech quickly diagnosed it as a motor problem that needed replacing. It is an older Casablanca ceiling fan and the tech said we'd hear from OneGuard about a repair or replacement. We heard from OneGuard and they did indeed offer a contractor replacement or $110 cash-out. The FanDoctor of Phoenix repair...

Description of Work
A ceiling fan stopped working

Category appliance repair,ceiling fans

Service Provider Response

Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide a level of service that meets your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf the entire OneGuard team, thank you again! We...
1.0

03/04/2021

Absolute worst customer service possible! I used this home warranty company for a year and during that time I had issues with my HVAC system, at least 5 or more times (I honestly lost count). The HVAC contractor that OneGuard hired is a shady company that first of all, did not pull permits with the city prior to replacing my condenser unit and air handler, then the HVAC company installed an air ha...

Description of Work
HVAC service

Category heating & air conditioning/hvac

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being receptive to our call. Please know customer satisfaction is our number one priority, and we sincerely regret the frustration. Please note in accordance with the service plan, OneGuard covers to repair or replace items that have become inoperative from no...
1.0

02/03/2021

We received our OneGuard home warranty as a part of a real estate transaction. We have had a contract with them for two years. We have used them on numerous occasions. We had some good experiences as well as bad experiences. The reason why I am writing this review, is because when I went to renew our home warranty contract with OneGuard, they choose not to renew our contract and they didn't have t...

Description of Work
renew home warranty

Category appliance repair

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. We constantly strive to provide best-in-class service and the most comprehensive coverage in the industry and we sincerely regret your dissatisfaction regarding the warranty process and our explanations related to renewal of the service plan. Please know it is always o...
1.0

09/18/2020

Our air conditioner has gone out three times since we purchased a home warranty from one guard. The first time they told us there was nothing wrong with it. The second time they reworked the wiring. We are now sitting in a hot home, in Texas, once again. We are being told that it will take 15 days for the repair/replacement. 15 additional days in Texas heat, on top of the multiple days we’ve alrea...

Description of Work
Air conditioner replacement under warranty

Category heating & air conditioning/hvac

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard Home Warranties the opportunity to review the situation firsthand. Customer satisfaction is our number one priority, and to service our valued homeowners quickly as possible, and we truly apologize for the frustration. Please be assured we are working closely with the supplier and the contractor to ensure that a mutuall...
1.0

08/27/2020

HORRIBLY!! One guard took 17 days in 108-111 degree weather to get the repair completed because they would not allow the repairman to order the part and they ordered the wrong one twice!! Horrible customer service, horrible attitude by all staff at one guard, horrible experience completely!! They are not worth a plug nickel,so if you haven’t bought a warranty from them, DON’T !! Go to someone else...

Description of Work
Air conditioning compressor

Category heating & air conditioning/hvac,home security systems

2.0

08/07/2020

DO NOT DO BUSINESS with this company. I’ve been trying to reach a human in your office for 3 weeks. I have called several times during the day and wait times are unacceptably long. 2 of the vendors I’ve had were horrible and both of those areas are still not resolved. I’ve left 3 messages for a supervisor to call me and to date not one call. I’m left with an area of my house with a leak that I fin...

Description of Work
Dishwasher/leak/electrical

Category appliance repair,electrician,plumbing

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand and for being receptive to our efforts of assistance. Our top priority is always your satisfaction and we sincerely regret your overall displeasure regarding your past service requests and the warranty process. Proceeding your recent conversation with OneGuard, two new ...
1.0

07/07/2020

After misdiagnosing the cause of the clog, paying $300 to tear a wall out, nothing was resolved, I had to pay to put the wall back, sit on hold for literally hours & getting no response, don't bother with this company, hire someone with good reviews & save yourself the time, effort & money!

Description of Work
Clothes washer wouldn't drain

Category drain cleaning

Service Provider Response

Dear [Member Name Removed], Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and we sincerely regret the frustration regarding the outcome of your service request for the plumbing system. Please know we have left a voice message for you with the hopes of effectively addressi...
1.0

06/30/2020

Horrible, called June 1, 2020, here it is 30 days later on June 29th, heat pump shot, new heat approved, but have not been provided a replacement yet, One Guard Claims they cant find one, baloney, they could find one if they bumped me up a model or 2, but they are sticking to give me the cheapest heat pump even if its costing me high electrical bills and little or no cooling in these plus 100 degr...

Description of Work
Heat pump not cooling in 108 degree arizona summer

Category heating & air conditioning/hvac,home security systems

Service Provider Response

Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is your satisfaction and we regret your frustration regarding our efforts of assistance and explanations of coverage for the air conditioning system that requires replacement. The order for the new packaged heat pump was placed on June 15, and OneGuard...

    Services Offered

    Home Protection Plans, Cover's Major Systems & Appliances, as well as, Home Maintenance Services

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes