Canyon Meadows Remodel And Repair
About us
Additional contact name - Carol M. Rocco. Family-owned & operated. Award winning.
Business highlights
Services we offer
Kitchen & bathroom upgrades, asphalt shingle roof installation and repair, base board and casing installation, ceramic tile, decks, door & window installations, drywall & acoustic ceiling repairs, electrical & plumbing upgrades, interior & exterior painting, laminate flooring, lighting, roof coating, screening, wood framed patio covers
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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"Thank you. Has always been our pleasure to take care of your remodeling needs."
"Thank you for allowing us to work on your home. I'm glad we were able to help."
"Thank you so much for your kindness. It was a pleasure working with you both. We loved your property. If there is anything else, please don't hesitate to call."
"Thank you [Member Name Removed]! That was quite a challenge. I could not have done it without your help. It was a collaborative effort for sure. You both were terrific. Thank you for sticking it out with me to the finish. We Did It! :) Talk to you soon."
"Thank you for taking the time to comment about the work and crew. The boys came home with great things to say about working with you and found themselves to be quite comfortable there. It means a lot us to meet such nice respectable people. You guys were terrific also!"
Michael replaced a section of roofing, which included rebuilding a wall, as well as installed a window and french doors. Michael was very good about keeping us updated and sharing photos throughout the project, in addition to our family member also following up on the progress of the project.. This project was completed throughout the seasonal monsoon, which was one of the worst rains AZ has ever seen. On one occasion during the heavy rains, Michael and his son went above and beyond by removing / drying out water that accumulated in the laundry room during these rains. And, Michael did an excellent job of honoring our bottom line budget. Michael went so far as to use a few supplies (eg, lumbar) that he had left over in his shop and provided that to us at no cost so that the full repair could be made on budget.
My husband and I cannot say enough about Michael Rocco / Canyon Meadows Remodel & Repair. Our old family house will need additional repairs down the road as we can afford it, and I promise you that we will continue to use Canyon Meadows throughout. We were truly blessed to have found Canyon Meadows; and we have Angie's List to thank, as well.
"[removed member name], You have left us speechless. Your sentiments are heart felt and greatly appreciated. We got into a peaceful routine traveling to your home and just kept pluggin away. It has been a pleasure and an honor to work with you. Let us know whenever you in the area, we would love to meet up. Warmest regards, Michael and the Crue."
"Thank you for the kind words. We would love to help you with any further projects you may have."
I wish I could post a photo or two to show you the quality of work Mike Rocco (owner of Canyon Meadows) and his son Sam did in our kitchen. They are the consummate professionals, and their work - and work standards - are impeccable. Other posters are right; whatever they charge, it's worth it, because the work is that good. I purchased the tiles we used at Home Depot (DaltileStone Fantasy Glass Decorative Accent Wall Tile paired with DaltileBriton Bone Mosaic Wall Tile) and reviewed the tiles there, if you want to see photos of the Roccos in action and the final product.
Mike and his sons have done other work for us on previous occasions, and that work is the reason we keep calling him back. We are novices (at best), and it's good to know we have professionals of this quality so close to home who can help us achieve the end results we desire.
What more can I say? Thank you, Mike and Sam, for a beautiful job very well done.
"Thanks for the job!!!! Really enjoy putting a house back together. Would love to work with you anytime! Thank you for the nice comments."
"Thank you for the wonderful comments. Would love to work with you anytime. It is such a joy to encounter wonderful people like you."
He let me know each day before he left when he would be here again and he was here when he said he would be. He kept me up to date on their progress with the job. He also fixed little things at the house that he saw along the way. I had a door hinge that was coming loose and the screws weren't grabbing to tighten it. He got longer screws and put them in to fix it. He also fixed a few sprinkler heads on the way into the house that he must have seen each time he passed by them!
On top of doing a fantastic job at my house, Mike and his family are delightful people. They were very kind and considerate. I have had workers at the house previously that swore like sailors and yelled at each other all day. You won't hear any of that from Mike or his help. They were a pleasure to have at my home.
I would highly recommend Canyon Meadows for any job, large or small. In fact, I have them working on two other projects at my house already!
"[removed member name], we had such fun working on your home.. Really loved the project; to restore a historic treasure. Your family was delightful and extremely helpful. Thank you for the wonderful comments. Clients like you make our company such a success!"
"Very touched by your comments. Thank you for allowing us to take care of your home needs. It is customers like you who make this job worthwhile."
"It was a pleasure meeting you. We were happy to help you with the repair. Thank you for choosing our company. Sincerely, Mike"
I have retained them to paint the house, outside and interior.
"Hello (removed member name), Thank you for your trust and confidence in our family business. We are happy to hear you like the work and color scheme. Colors can truly transform a house. Thank you for patience during our monsoon season. Allowing us time to work through some emergencies meant a lot to us. Every one of us enjoyed working with you and especially getting to know you. Take great care and we hope to hear from you again. Sincerely, Mike"
"Hello (removed member name), You are an amazing person with the best outlook on life. We are so very pleased to have met you and will continually keep in touch. Mike and Michelle"
"Hello [member name removed]. Still so thankful for the wonderful words you wrote about our company. Hope all is well with you and your family. You are appreciated."
Workmanship was quality and above homeowners expectation.
Did what I wanted them to do but made relevant suggestions that either added to the quality or both added to the quality and lowered the cost.
Made suggestions for additional work only after I inquired about it. DID NOT PUSH UNWANTED PROJECT ADDITIONS ON ME. DID NOT TRY TO SELL ME SOMETHING THAT I DIDN'T WANT OR ASK FOR.
Explained what they were going to do prior to the work. I asked a few questions while the work was in progress and was provided an explanation.
Did not bother me with the trivial but did take the time to talk to me when I inquired.
While estimate was not the lowest bid I received it actually accomplished a lot more than other bids. Basically I got quite a bit more for a little more money.
Contractor was honest, hard working, professional, personable, friendly, upfront, timely, provide a high quality service and is absolutely trustworthy, (not just the owner but the employees as well).
Caused no inconvenience to me or my family while doing the work.
Cleaned up everyday before departing the area.
Did not bother me with every little detail. Was contracted to do a job and did it. Even when finding a couple of items that were unexpected and would have otherwise inhibited the work. Just fixed it, went back to the main project and didn't charge me extra. (LOVED THIS)!
Left remaining reusable materials with me.
I can't remember at the moment how long manufacture's warranty is on the roof covering but of course it is a number of years. Mike and his crew told me how to maintain the roof in the years to come. Actually pretty easy. I wouldn't be surprised if I prolonged the life of the roof two to three fold using their instructions.
Provided warranty information on products used and the work.
Did the work and did it right!
Review Narrative:
Before the narrative I must make two things clear. First, I want to make it clear that if I am unhappy with a product/service that I leave no question in anyone's mind how I feel. In fact, I have on occasion been called unwaveringly ruthless. So, when I use words like integrity, ethical, honest, trustworthy or whatever else, you can bet your last dollar that I mean it. That said, in this particular case, I cannot say enough good things about this experience or this company.
Canyon Meadows Remodel And Repair CMR&R is by far, hands down the best contractor I have ever hired for work on my home. I have had several other contractors, all which did a good job but not a GREAT job. CMR&R did a GREAT Job and is now my go to contractor.
CMR&R is well above other contractors for a couple of reasons. First I solicited bids from several contractors. CMR&R was not the most inexpensive (although Mike was pretty close to the lowest bid (within $300)) but in that bid actually offered more than the other contractors. In addition, these folks are honest, hard working, ETHICAL to no end, professional, personable, friendly, upfront, provide a high quality service and are absolutely trustworthy and this wasn't just the initial meeting this was from the first "Hello" to the "Thanks, you and your guys did an AWESOME job".
During the bidding process I had the aforementioned several contractors come to my home, look at the work and then explain to me what they were going to do. I am by no means construction savvy but I am not an idiot either. Every single contractor (Except for CMR&R) did one of three things. They either tried to talk me out of what I wanted to do and go with another process (one wanted to rip my entire roof off and shingle it), tried to skip areas that needed repairs, or tried to sell me services that I didn't want nor did I need. Some were forthcoming with the process they were going to use while others didn't really give a whole lot of explanation. One contractor actually acted like he was doing ME a favor. When Mike (CMR&R) showed up, he got up on the roof with me, looked over the situation, took measurements, listened to EXACTLY what I was saying, made suggestions that were better or different but didn't necessarily deviate from what I wanted (Example: I wanted to use one product for roof covering but Mike suggested another because not only was it a better product it was also a little less expensive than the product that I had chosen based on a suggestion from a home Do it Yourselfer). After taking measurements and looking the place over Mike did not hop in his truck and speed away but took a little time so we could get to know him, what he was about, who would be doing the work and how the work would be done. Mike's wife was along as well which was beneficial as we asked mike about a putting fascia on an area that was built with none and after a little discussion Mike's wife suggested that it wasn't necessary but would probably raise the resale value of the house in the long run. We ended up adding that to the list of items we wanted done. At this point I would also like to reiterate that Mike's bid was just below $300.00 above the lowest bid yet none of the other contractors were asked to put about 80' of fascia up in those two areas.
Bottom line, when Mike and his wife left, I came back in the house and told my wife that I wanted to see the estimate but that we was a 99% chance that we had just found our contractor.
My timeline for the work was fluid. I only asked that the work be completed prior to monsoon season because I was concerned that some of the patching that i had done on the roof may not hold up. When mike provided the estimate we discussed a start date and he kept it.
The crew worked hard, and did a great job. Their primary concerns were that the job was done to a standard above what was expected, that it was accomplished in a timely fashion, that the quality of the workmanship was exceptional and that the homeowner is happy with the finished product AND that the homeowner is inconvenienced as little as humanly possible. CMR&R accomplished this.
Regarding the aforementioned unexpected repairs, the contractor found that one corner of the eave was sagging a little where they were contract to put up fascia. The contractor brought in a jack, jacked up the eave and installed the fascia. The only reason I was aware of this is because my wife watched them do it. In addition, the contractor was contracted to fill areas where roofing nails were exposed on the roof of the main part of the house that did not need to be redone. The contractor noticed an area where the roof was damaged from years of peaches falling off a peach tree. The contractors did not bother me with this either but rather went ahead and placed coating on that area as well. Third, the contractor needed to cut areas out of the roofing and patch them before coating them. When the original estimate was made, there were 20 or so patches to be done. When the contractor began cutting the original roofing out a number of other bubbles in the roof started to pop up. The contractor repaired these areas as well, without charge. Again, just did the work and didn't bother me with it.
Requested a punch list from me prior to last payment. Even though I informed Mike that I had walked around, looked at the job and was more than pleased with the work he still insisted on driving all the way up to Bisbee for no other reason than to walk around with me and inspect all the work. We went through every detail of the project and he ensured that I had no issues what-so-ever.
Another item that I had never really thought about that I appreciated is that CMR&
"It is not very often that someone takes the time to say something nice. We are honored that you chose to. It was a great pleasure to work with you. This is a demanding business but honestly we keep doing it because of the great people that move in and out of our lives. Thank you so much for the wonderful compliments and recommend. Glad to be part of your home project. Also look forward to spending time with you and your wife. Again, thank you."
Licensing
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