Get matched with top water heater pros in Boliva, WV

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Work went well. Switched from my old maintenance agreement since they increased the price each year. CTMC does not do this, and come twice a year rather than once (for AC then heat)"

"There team was amazing and very prompt.... they repaired my leak then waited to make sure they fixed it properly and then came back out and did the drywall repair.... excellent Company"

"Excellent! Came on time was very fair did quality work. Gave very helpful information. Will use again"

"Everything went very smoothly. Sam, the plumber, and is highly professional and knowledgeable. He replaced 3 faucets, 2 sink plugs, two valves, and two supply lines. Sam inspected the p traps, and he added adhesive where it was necessary. Sam also took a look at my two year old hot water heater, and he assessed my water supply to this unit. We discussed performing a complete drain, and check of the components of the heater at a later date. Sam also advised me that a toilet in the basement should be replaced with a more updated commode. We rarely use this toilet, but it's 35 years old. I felt comfortable speaking with Sam. I did not sense he was doing a sales pitch."

"An M.E. Flow tech came to the house we own in Virginia to do the plumbing inspection covered by our maintenance agreement with the company. Our tenant had noted that a toilet was leaking, so the repair that was made appeared to be warranted; but $174 was, I thought, pretty exorbitant, since the tech was already there and it was a simple repair. But M.E. Flow has ADAMANTLY refused to provide me with a breakdown of what I was charged for: I sent an e-mail (8 May), called the company (20 May - the person I talked to said she would have a breakdown sent), and wrote a letter (22 Jun) asking: with NO response. I consider this clear deceit and deception. How much was the part; was I charged the full rate as if it were a completely separate visit? Don't know, and I SHOULD. I would NEVER deal with this company. They also did a minor repair to our HVAC system on a different visit, and again: no details (cost of the part, labor charge) for the $177 charge. They clearly have NO intention of being upfront with their customers, so: buyer beware, you're not dealing with people who care about their customers. One other note: Just found out where we live that some HVAC/plumbing companies have their service people working ON COMMISSION. Isn't that depressing. We have to worry now about being "uphold" so the tech can get a higher commission. They have a very vested interest in trying to sell their customers as much as they can. Don't know if M.E. Flow does that, but worth asking if you even think about using them Might account for the rating given by the customer below this review.."

"Installation went fairly well. We were very happy with everything until 10 months later. The AC unit started icing up on occasion. Of course it never did it during working hours. It always does it in the evening on a Friday Saturday or Sunday. We've been dealing with this for the past 2 years. I've contacted Billy 2 dozen times. Most of the time I don't get a response. He promises to come out sometimes, but almost never makes it. He's been out a couple of times, but it's always 12-48 hours later, when the ice has melted and he has no idea what's going on."

"If you’re considering 58 Foundations, do yourself a favor and stop right now. I cannot, in good conscience, recommend this company to anyone—let alone friends or family. Their complete disregard for accountability is nothing short of infuriating. At first, things appeared to go smoothly. The workers were professional, and the workmanship seemed decent. But the illusion of competence quickly disintegrated when it came time for the building inspection. The city inspector requires a letter from the project engineer verifying that the work is safe, sound, and compliant with code. 58 Foundations flat-out refuses to provide this basic validation of their work. Why won’t they stand behind their project? Are they hiding shoddy, substandard work? As a homeowner, I’m now saddled with the mess of an open permit and no resolution in sight. This is unacceptable. If a company won’t back their work with a simple letter, what does that say about their integrity—or lack thereof? Didn't expect this kind of run around from a well established professional firm, save yourself the frustration and inevitable regret. Choose a company that honors their commitments and respects their customers. Once upon a time, 58 Foundations may have been reputable, but their crumbling standards are now painfully obvious. Don’t let their negligence become your problem."

"Needed sewage pump replaced and line opened up. Called several others (Barr, A+,Fremyer, Comstock, Tri County) . None knew or cared what to do. I was told various things, call someone else or just ghosted. Powells took the bull by the horns. They tracked down the manufacturer of my old school system here in The Woods and with some detective work diagnosed and replaced pump without digging it all up. Two prior companies had said it needed to be dug up. If you have a REAL problem, call a REAL plumber!"