I called them on a Friday morning and they were able to fit me in the same day. From the office personnel to the technicians who responded, everyone was very professional, knowledgeable, and helpful.

The workman were very professional and did a great job.

The cost was more than I wanted to pay. It was more than we expected. They did a great job.

I really like Powell's. We've had them out from everything to they redid our septic field to they replaced toilets. They're professional. They're just top-notch. They're really, really, good.

Kurt and Dave introduced themselves, suited up, and listened to our concerns. They offered sound advice on maintaining a septic system, solved the sewer gas smell by explaining what we should do to maintain the system (they did not have to do any plumbing work on the toilet), then took some time to walk the property, crawl under the house, and probe to accurately identify the location of the septic tank. They were professional, friendly, and explained everything they were doing and what WE should do as home owners. My husband and I were very pleased with the service and advice. When it is time to have our septic system pumped we will use Powell's Plumbing. And, if we have any plumbing issues at all we will call Powell's Plumbing. We thought the price for the service call was very reasonable. Because we found this firm through Angie's List we had a 10% coupon. We Highly recommend Powell's Plumbing.

The water loss emergency occurred on the weekend (of course!). Two techs sent out same day I called (very professional, friendly, and helpful when I called). Justin and Lyle were great (got straight to work; were friendly and very professional). I'm sure they could have convinced us that the problem was major (like a pump replacement), but they diagnosed the problem quickly as the pump switch, had a replacement part on the truck, and got everything working and tested in under an hour. What a Christmas present! And, Justin and Lyle were even nice to our dogs (a big +++ with us)!!

The workers took their time and ensured the tank was completely emptied of all debris. Very professional and courteous.

I live at the top of a small mountain range. Roads are paved, but there are more than a few switchbacks and steep inclines to get here. I contacted no less than ten companies trying to find someone willing to come up here to pump my septic tank. Most wouldn't even return my call or used some central call center that couldn't provide any customer service at all. The few return calls I got indicated they wouldn't come to the top of the mountain. It was a very frustrating process until I found Powell's. They answer their own phones, provided an appointment within two days of my call, called when on their way, arrived on time, and pumped without any issue. They were done in about an hour. I HIGHLY recommend this company! Good customer service is VERY hard to find these days. Well Powell's has it!

Excellent, Billy and David did a great job explained the process what they found, and how to make the system more dependable and allowed me to be put on a 3 year reminder. ( my system was in good condition by the way). cleaned up their work area made sure all was secured. called before they headed to my home.

AVOID! UNFAIR BILLING PRACTICES AND DECEIT - I had agreed to and paid for hourly service to repair / replace an outside faucet. The plumber arrived and pulled out the old faucet. He was not able to install the new faucet without an additional tool (a hammer drill). The procurement of this tool was not listed listed or mentioned prior to or at the start of service though common sense would tell me he could see that the faucet was coming out of a brick wall. The company charged me an additional hour and a half worth of time plus an additional $45 for the hammer drill. This almost doubled the final bill. I called and spoke to a supervisor of the facility who was unwilling to make any adjustments to my bill.