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LOWE'S

Hardware & Home Improvement Stores, Doors, Window Service,

Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews
4.221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
14%
3
14%
2
0%
1
10%

Filter reviews by service

Showing 1-21 of 21 reviews
Kimberly F.
Jun 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Cara C.
Apr 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Lynn S.
Mar 2016
5.0
Doors
Yes, I recommend this pro
$800
Lowe's has done multiple projects for me. They are great, their appliance people and their staff. It is fabulous! The whole thing, materials, labor and installation and everything was around $800. I would use them again in future.

Vanessa Y.
Oct 2015
3.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Nicole A.
Oct 2015
1.0
Gutter Repair and Replacement
unknown

Deborah H.
Oct 2014
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$100
It was excellent. Any time we've used Lowe's for a project, their service providers have been punctual, their work has been high-quality, and often Lowe's also offers us the lowest price. The ability to pick out fixtures in store and then have the serviceperson follow up for installation is really convenient. We've been very pleased with the Lowe's in Elizabethton.

Natalie V.
Jun 2014
3.0
Hardware & Home Improvement Stores, Plumbing
$500
We went to Lowes to buy a water heater. It cost $259.00 as we saw on their site online. But then Lowes started adding a bunch of other "needed" things to the bill so that it came to over $650.00. 
Luckily  the plumber contracted by Lowes to do the install told us that some of the items were not necessary. He was honest and saved us $150 in returned items.
I am quite happy with the service of Lowe's contracted plumber. I am not happy that no where was it stated on their website that the price of the water heater was just the beginning of costs.

Reginald P.
Feb 2014
1.0
Doors
$5,000
.

FAITH B.
Jan 2014
5.0
Hardware & Home Improvement Stores, Doors + 9 more
Yes, I recommend this pro
$250
They have a very good return policy that is important to us.

Lillian M.
Aug 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$2,200
Very helpful in the store , scheduling of delivery easy , re delivery accomodated and a follow up call to make sure we were happy!

SAM R.
Jun 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$70
well

Nelda B.
Apr 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$100
My experience with Lowe's was good. I like that you can find anything at Lowe's and they help you out a lot. They have real good customer service skills.

Verletta M.
Apr 2013
2.0
Hardware & Home Improvement Stores, Carpet Installation
Yes, I recommend this pro
$1,800
All's well that ends well. We started with Lowe's in good faith, have dealt with them before and were always satisfied. We picked our carpet and padding and scheduled a time for measurement, the gentleman came, got the measurement and we went to the store to pay for the carpet and found out that the carpet we ordered was out of stock. We picked another, there was a difference in the embossed pattern which caused a difference in square footage. The salesperson could not figure the difference and tried to get hold of the installer to get correct amount. Got my cell phone number and told us to go have coffee, she would call us when she got the answer.
Went first 2/2/13 finally were able to pay 2/14/13 and carpet was ordered. Meantime installer got a large job installing carpet in a hotel, we were put on the back burner. Our contract called for completion date of 3/28/13, which was a lot longer than we wanted but felt we had no other choice. Received a call from the installer that they were giving us a new date of 4/18/13. This was completely unacceptable. Called the store and said that if it was not done by 3/28/13 as agreed to that we were going to cancel the order and get our money back. This was ignored, I spoke with my son-in-law and he got in touch with the manager of the store, got things moving and I got a call that they were giving us a new install date of 3/21/13. They came, installed, cleaned up and did a wonderful job.
Would I go back for a similar job, no.


Doug S.
Feb 2013
4.0
Deck and Porch Service
Yes, I recommend this pro
It was a disaster. We had to go through corporate to get it fixed it was so bad. The deck had to be torn down to have it rebuilt. They did straighten it out, and got it done correctly the second time.

Cara C.
Jan 2013
4.0
Hardware & Home Improvement Stores, Carpet Installation + 1 more
Yes, I recommend this pro
$6,000
I went into the store and already knew what I wanted. They were helpful when I became ready to order it but not in picking out the materials. They had someone come to our house to measure and give us the price. Then they tore all the old carpet out, moved all the furniture, replaced the carpet and moved the furniture back. They did it all; we did not do any of it. There was very little carpet left but I kept a few pieces of it. They also cleaned everything up. There were a few issues; they sent the wrong color of carpet but that was not their fault; it was the manufacturer's fault. The price was good; that's why we went there.

Kathy V.
Dec 2012
5.0
Hardware & Home Improvement Stores, Kitchen and Bath Remodeling
Yes, I recommend this pro
$500
poor

George J.
Jul 2012
4.0
Hardware & Home Improvement Stores, Plumbing
Yes, I recommend this pro
$20
They are average.

Vernice G.
May 2012
5.0
Plumbing
Yes, I recommend this pro
$600
They did a good job. I had a small leak and they came back, checked it, and fixed it. I had no problem with them. I will use them in the future.

Ildiko B.
Mar 2012
5.0
Roofing
Yes, I recommend this pro
My overall experience was an A.

Jesse A.
Jan 2012
5.0
Window Service, Window Treatment Service
Yes, I recommend this pro
$3,800
They were very prompt and kept me informed in the process. They were done in a day.

Malinda D.
Jan 2012
4.0
Window Service
Yes, I recommend this pro
We've always had good service at Lowe's. Whenever we've purchased anything, we received what we got. They deserve a gold star. They're pretty good.

Noreen H.
Jan 2012
3.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Christian W.
Dec 2011
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
They have done a good job thus far. They have not yet completed the job. I have paid them $13000 so far. Their responsiveness has been good.

Jesse A.
Oct 2011
5.0
Window Service
Yes, I recommend this pro
$3,850
They were awesome. They gave us a great price on the new Pella 350 vinyl windows with installation. These windows haven't been out long and they are top of the line vinyl windows. The windows are custom ordered to fix my existing opening so they don't have to do a lot of tearing up of my house. Great financing options and good communication with us from start to finish.

Malinda D.
Nov 2010
5.0
Hardware & Home Improvement Stores, Window Treatment Service
Yes, I recommend this pro
$300
The blinds came within a few days. It was excellent. We have used them lots of times. Normally they have the products I am looking for at the price I am looking for and they deliver it well. I was pleased with the price of the blinds. I would recommend going to Lowe's. Overall I am pretty pleased with them. I will absolutely continue to use Lowe's in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

LOWE'S is currently rated 4.2 overall out of 5.

Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM Sunday: 9:00 AM - 7:00 PM

No, LOWE'S does not offer free project estimates.

No, LOWE'S does not offer eco-friendly accreditations.

No, LOWE'S does not offer a senior discount.

No, LOWE'S does not offer emergency services.

No, LOWE'S does not offer warranties.

LOWE'S offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.