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Blue Ridge Heating & A/C
Heating and Air Conditioning Service, Water Heater Service, Air Duct Cleaning,
About us
Owned & operated by William Rinker Jr.
Business highlights
53 years of experience
Services we offer
Heating & air conditioning, heat pumps, duct systems, water heaters, gas furnaces, ventilators, humidifiers.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- PayPal
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Blue Ridge Heating & A/C
Reviews
4.669 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 9% | ||
| 1% | ||
| 4% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 69 reviews
John S.
Jun 2018
Installation went fairly well. We were very happy with everything until 10 months later. The AC unit started icing up on occasion. Of course it never did it during working hours. It always does it in the evening on a Friday Saturday or Sunday. We've been dealing with this for the past 2 years. I've contacted Billy 2 dozen times. Most of the time I don't get a response. He promises to come out sometimes, but almost never makes it. He's been out a couple of times, but it's always 12-48 hours later, when the ice has melted and he has no idea what's going on.
Barbara S.
Apr 2017
Arrived on time and went out his way to find needed part and get it installed promptly
Crystal M.
Mar 2017
He did not do the work that he said he done. He left for hours and came back and had been drinking saying he went and celebrated his brothers birthday and came back 8:30 pm. Didn't finish the work after being paid. And didnt return phone calls or text messages. Also tried calling his office and very rude and never called back
Response from Blue Ridge Heating & A/C
"I did 2 jobs for this member. I replaced a compressor on the system she is referring to because she said she didn't have the money to replace the system. The new compressor lasted 1 day! The system has been replaced by another company as it should have been from the start. The job she failed to mention was where another company installed a txv and did a poor seider joint and lost all of the r22. I repaired and the system was fine. The total bill including the $635 compressor was $1135. I also used her r22 refrigerant that she inherited with the properties something most company's won't do. As far as me coming there drinking, my brothers party had been scheduled for 3 months,I was just trying to get her tenant some ac. One thing I've learned in 25 years of businesses is you can't and won't make everyone happy especially the ones who have had things given to them!"
Russell Z.
Nov 2016
Blue Ridge arrived, took it apart and was going to give me an estimate on a replacement, but never came back to me. I had to put it back together myself to at least have the fan going. I found it irresponsible of them not to come back with the estimate they promised (even after emailing them) or to at least put the system back together, so at least the fan worked. Ended up going with another Service for the Replacement system. Will not use Blue Ridge again.
Steve R.
Sep 2016
They found the problem quickly. The system had lost most of its Freon, due to a faulty Schrader valve. They replaced the valve and recharged the system. They were here only about 40 minutes. The system is still working well. The only negative of the call is the cost of the R22 Freon at $75/lb. for 4 lbs totaling $300. I researched this charge for R22 Freon and found that it this a typical charge by contractors.
Dan P.
Aug 2016
Bill was the only one to call me back on a 96 degree Saturday afternoon. He stopped over at the end of his already full day and replaced the starting capacitor in about 30 minutes. Excellent to deal with will call anytime I need additional HVAC work done.
Torey G.
Mar 2016
Billy was very thorough in explaining what his crew was doing and made sure to address my preferences with where they would be installing the vents and returns. The Blue Ridge crew were very polite and professional, they answered all of my questions with a positive attitude.
The install took 3-4 days including new ductwork.
Have had the new system now for almost a year and it was worked great! Cools well in the summer, heats great in the winter.
Teresa C.
Nov 2015
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John S.
Oct 2015
I first contacted Blue Ridge Heating & A/C to provide and additional estimate for putting a complete system in. Our home had no existing duct work and my quote through Costco was over $19,000. Blue Ridge Heating & A/C gave me an estimate of $6,000. I was suspicious, so I researched the hardware they quoted. It was a larger and more efficient system than the Costco quote.
Blue Ridge Heating & A/C was able to start work the week after we agreed to their estimate. I knew there would be challenges during the install, like concrete walls and full electrical panels. Blue Ridge Heating & A/C handled everything smoothly and professionally. The system works greats! I will be so nice to just set the thermostat and not have to worry.
Blue Ridge Heating & A/C was able to start work the week after we agreed to their estimate. I knew there would be challenges during the install, like concrete walls and full electrical panels. Blue Ridge Heating & A/C handled everything smoothly and professionally. The system works greats! I will be so nice to just set the thermostat and not have to worry.
Karen C.
Aug 2015
unknown
Deborah R.
Jul 2015
unknown
Brett S.
Jun 2015
unknown
James C.
May 2015
unknown
David L.
Mar 2015
unknown
Gray J.
Mar 2015
He never provided the estimate probably because he wasn't terribly interested. He responded immediately.
Gray J.
Mar 2015
They explained to me why it was making too much noise. The guy seemed knowledgeable. He wasn't terribly interested that is why I never got a quote.
James S.
Mar 2015
unknown
Jerry D.
Feb 2015
Excellent service! They were courteous, friendly, and very accommodating. After calling them about my broken heat pump, I received a service call in a timely manner. I knew the system was old and needed to be replaced just as the tech advised. My new pump was fair/competitively priced & it's working great. For installation, service, and product, this company gets straight "A's" from me!!!
Clair R.
Jan 2015
unknown
John W.
Jan 2015
unknown
Timothy S.
Dec 2014
unknown
Kimberly C.
Oct 2014
Excellent. Pleased with professionalism and knowledge of owner and staff.
Lori J.
Jun 2014
It didn't.
Joyce L.
Jun 2014
unknown
Richard O.
Jun 2014
unknown
Licensing
Insured
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FAQ
Blue Ridge Heating & A/C is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 4:00 PM
Sunday: Closed
Blue Ridge Heating & A/C accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
Yes, Blue Ridge Heating & A/C offers free project estimates.
No, Blue Ridge Heating & A/C does not offer eco-friendly accreditations.
No, Blue Ridge Heating & A/C does not offer a senior discount.
No, Blue Ridge Heating & A/C does not offer emergency services.
No, Blue Ridge Heating & A/C does not offer warranties.
Blue Ridge Heating & A/C offers the following services: Heating & air conditioning, heat pumps, duct systems, water heaters, gas furnaces, ventilators, humidifiers.