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Shawley's Lp Gas

Generator - Install, Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Install,

About us

Since our foundation in 1972, we have been a locally owned and family operated business that is based in Hagerstown, Maryland. We provide prompt, dependable propane delivery, service, and transportation and offer 24 Hour Emergency service to our customers. We have been providing Sales, Service, and Installation of Propane and related products to customers in Maryland, Pennsylvania, West Virginia, and Virginia since 1972. Over the years people in the Quad State region have relied on Shawley’s to provide warmth and comfort to homes, farms, businesses, and industries with a wide array of products and services. We have a full service HVAC division to help with your Heating and Cooling needs. Shawley’s sells more than just propane. We also sell other fuels such as Fuel Oil and Kerosene. We have a full line of propane products such as Fireplaces, Furnaces, Pool Heaters, Generators, and Water Heaters to name a few. We also carry large selection of BBQ’s including The Big Green Egg grill. Stop by our showroom in Hagerstown off Interstate 81 to see our live burning displays and see how Shawley’s “The Energy People” can make your life a little more comfortable with propane.

Business highlights

Emergency services offered
53 years of experience

Services we offer

Commercial and Agricultural Propane deliveries and services. We install both above and underground propane storage tanks. Our service department is skilled in the repair, Shawley's provides Residential, inserts and log sets. We are an Authorized Generac Generator Dealer and Service Member., servicing and installation of Heating and Cooling Equipment such as furnaces and heat pumps. Shawley's installs and services Gas fireplaces

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
6%
2
0%
1
0%
Showing 1-18 of 18 reviews
Ronald C.
Oct 2016
5.0
Yes, I recommend this pro
They were always on time, prompt to respond.

Stephen S.
May 2016
5.0
Yes, I recommend this pro
$300
unknown

Laurie E.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Cindy R.
Nov 2015
5.0
Yes, I recommend this pro
$4,000
They gave me a good price on the stove, answered all of my questions via phone or email (which ever was most convenient for me) worked around my schedule and was on time on all services.

Ed B.
Nov 2015
5.0
Yes, I recommend this pro
$206
Actually came a day early (we appreciated that) and performed the required annual maintenance and performed a complete check of the generator to ensure its performance.

ROCHELLE B.
Aug 2015
5.0
Yes, I recommend this pro
$4,000
We decided to purchase our own propane tank to allow us flexibility in choosing our propane provider, so Shawley's was recommended to us.  We went to their showroom, where Jim explained everything to us and even stayed after hours to get everything lined up for our install.  We had the tank installed and all lines run for a hot water heater and stove and also had an extra line installed in case we decided to hook up a gas grill on the patio.  They were very responsive and worked well with our contractor in getting the job completed on a tight schedule.  They also gave us a very good price on propane.  Definitely a great company to work with - highly recommended!

MARTHA K.
Jul 2015
5.0
Yes, I recommend this pro
$6
Excellent Service, Very Reliable Work, Will Buy From Again, Awesome! Thanks And God Bless. Brad
Response from Shawley's Lp Gas
"Thank you for taking the time to review our service. We know that your new Mitsubishi Ductless System will provide you years of hassle free comfort for your home. If there is ever anything we can do to help make your life a little easier or more comfortable, please do not hesitate to contact us. Thank you again!"

Donna W.
Jun 2015
5.0
Yes, I recommend this pro
$89
The service technician was very polite and thorough.  He cleaned and serviced my heat pump system.  Basically, checked/cleaned coils, changed filter, checked amps on compressor and checked the fan and blower.  Also checked freon level and made sure the pvc was draining.  I really liked the service and I will definitely call them again for the routine maintenance check-ups each year.

Mark F.
May 2015
5.0
Yes, I recommend this pro
$325
unknown

Carole G.
May 2015
5.0
Yes, I recommend this pro
$265
unknown

Carol M.
Oct 2014
5.0
Yes, I recommend this pro
$120
unknown
Response from Shawley's Lp Gas
"Thank you for taking the time to review our performance. It was a privilege to service your Regency unit. If you require any further assistance, please do not hesitate to contact us!"

Chad B.
Aug 2014
5.0
Yes, I recommend this pro
$150
unknown
Response from Shawley's Lp Gas
"Thank you for taking the time to review our performance. Thank you for the opportunity to serve you and get your Air Conditioner back up and running. If you require anything further, please do not hesitate to contact us."

Katherine F.
Apr 2014
3.0
Yes, I recommend this pro
$150
The serviceman suggested several improvements to my gas lines and fireplace and promised the company would send out an estimate. I asked if he was writing these down; he pointed to his head and said: "They're all in here." I never got an estimate. The fireplace stopped working two days after he left. He had said that one essential component was worn out; I guess he was right. He also did not clean up around the hearth very well; at one point he asked me for a broom, when I said I didn't have one he got one out of his truck. I wasn't very impressed. Really not sure I would use them again, even though they provide my propane.
Response from Shawley's Lp Gas
"[member name removed] Firstly, I want to thank you for taking the time to compose your review of your experience with Shawley's. Feedback both positive and negative provides us the insight and knowledge we need to improve our services and products on a continuous basis. Secondly, I would like to deeply apologize for the quality of service you received from our Company. I can assure you that the service you received is not to the standard we have set as a Company after over 40-years in business. As a Company we expect and demand our employees to conduct all business with the highest levels of: Professionalism for the trade, Pride in the quality of the service rendered and Respect for the Customer's home, time and money. As evident by your review, you did not receive this level of service, which is inexcusable. The Service Technician that was dispatched to your residence has been made aware of this incident and disciplinary actions have been taken. A refund has been issued in our system for the original invoice amount and will be sent via mail to you; so please keep an eye out for that. I wouldn't expect to pay for this quality of service and neither should you. Regarding your Fireplace, we have serviced and repaired hundreds of Lennox Units over the years so I am confident in our ability to diagnose and repair any issues that may arise with them. If you are still having issues with the unit, we would humbly request a second chance to provide you with the quality of service that is our standard. We will provide the labor to repair the unit to your satisfaction at no charge and any materials at our cost. We greatly value your business and want to rectify this situation to your satisfaction. If you have any questions, please do not hesitate to contact us. Thank you, Robert Shawley"

Anita T.
Mar 2014
4.0
Yes, I recommend this pro
They are very nice people. The only thing I would watch out for is their billing system. Double check your bill!

Paul H.
Sep 2013
5.0
Yes, I recommend this pro
$200
They were quite professional.  Showed up on time, performed the work as agreed and charged the agreed upon price.  It is nice to work with people in the home improvement business that actually live up to their work and complete job fully. 
I will be using them again in the future. 

Anita T.
Aug 2013
5.0
Yes, I recommend this pro
$2,500
They sent people over to understand what we wanted for the fireplace. They were very good at explaining things to us. We felt like we understood the plan. They were so good. We just kept having them do more things. We continue to do service with them. They regularly fill our propane tank. They are very timely. They come out the same day you call. Their prices are very fair.

Cathy M.
Apr 2012
5.0
Yes, I recommend this pro
$640
The experience went good. They did a great job. They don't make you sign a contract for their service, either, which was a big plus.

VICTOR A.
Nov 2011
5.0
Yes, I recommend this pro
$3,500
Shawley's is easy to work with and provides good service.  I selected Shawley's because their contract was simple and didn't lock me in with onerous terms.  The contract basically states that you will pay for any gas they put in your tank.  After calling about 6 suppliers to compare pricing a few years ago, I selected Shawley's over a competitor because of its better contract terms.  For what it's worth, they also matched the cheapest competitor's price.

I liked Shawley's pre-buy offer, where you can pre-purchase the gas you expect to use in a year at a pre-determined price.  Basically, they send you a letter in August with an estimate of your year's usage, and a price so you can purchase that gas in advance.  They take care of filling your tank through the winter and settle up with you by issuing a credit for any gas you didn't use at the end of the season.  I appreciated not having to worry about the price of propane in the dead of winter.

Propane prices have gone up quite a bit, and I'm shopping around for a better price now, but I don't have any complaints about the service I got from Shawley's.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shawley's Lp Gas is currently rated 4.8 overall out of 5.

Shawley's Lp Gas accepts the following forms of payment: CreditCard

Yes, Shawley's Lp Gas offers free project estimates.

No, Shawley's Lp Gas does not offer eco-friendly accreditations.

No, Shawley's Lp Gas does not offer a senior discount.

Yes, Shawley's Lp Gas offers emergency services.

No, Shawley's Lp Gas does not offer warranties.