
About us
M.E. Flow, Inc. has been providing exceptional heating, cooling, and plumbing services to residents of northern Virginia since 1951. We are family-owned and operated, and currently in our third generation. We are a team of professionals who are licensed to ensure compliance with the laws and codes of the state of Virginia. With office locations in Leesburg, Winchester, and Alexandria, there’s always a ME Flow team member nearby to serve you quickly. What’s unique about M.E. Flow is that the entire company adopts the original family tradition of our "customer first" philosophy in order to provide the best service possible. This foundation is what sets us apart from other contractors. We have many long-term customers who continue to choose ME Flow because of our honor and integrity. We get to know our customers on a first-name basis and check in on this community that we love so much. We promise that we will never sell you anything you don't need - serving your best interest is our policy. We will always treat your home like it's our own - with respect. Offering weekend service at weekday rates! Emergency service available 7 days a week! If you are looking to get away from burning oil, we do offer an in home consultation to help you choose a new HVAC system.
Business highlights
Services we offer
We offer free estimates for HVAC replacements. HVAC, Plumbing, Furnace, Ductless Mini-Split Systems, Boilers, Heat Pumps, Humidifiers, Air Cleaners, Thermostats, Carbon Monoxide Detection, Water Heaters, Water Treatment, Faucet Fixtures, Sump Pumps, Garbage Disposals, Water Jetting, Drain, Well, Septic, Gas Piping, Toilets.
Services we don't offer
Oil Furnaces
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 9
Assorted photos uploaded by M E Flow Inc
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
15% | ||
4% | ||
3% | ||
4% |
Filter reviews by service
"I apologize that you have not received a response from our team for your price breakdown. We use a flat rate pricing system like most plumbing contractors in our area. Flat rate pricing allows us to present a price to our customers before doing a job. This pricing method uses the average time and material it takes to complete a plumbing task. Many home service industries use this pricing system. Unfortunately there is no break down in price. Our plumbers do not work on commission. I’m sorry this was not explained earlier."
"I apologize for not responding sooner. I’m seeing this complaint for the first time today. I did look up your address and the technician was at your home for just over an hour. He did do the inspection and made a recommendation to clean the dirty blower wheel. Unfortunately this cleaning is not included with the price of the service agreement."
"Thank you for sharing your experience with your plumbing division. Have a great day!"
"Thank you for sharing your experience with M.E. Flow! We are delighted to hear of your satisfaction!"
"Thank you for sharing your level of satisfaction with M.E. Flow! We are delighted to have you as a service agreement client. Happy new year!"
"Thanks!"
"Thank you for sharing your experience here on the replacement of your HVAC system. The guys will be delighted to hear this. It is our goal to guarantee your satisfaction and we are happy to hear you gave us an A. Thank you!"
"I have to apologize for just finding your review. An alert was never received of your dissatisfaction. I will pass where we fell short to the management team to improve our follow up process. I truly apologize. If you wish to provide anything further please feel free to reach out via our website contact form. I checked the record and you did have a great service technician at your home."
"Thank you for the feedback on your recent service. Glad to hear that your A/C system is up an running. Thank you for giving us the opportunity to serve you."
"I will pass your feedback to the management team."
"Glad to hear you were happy with the plumber and that he did a great job. I will pass the scheduling feedback to management team. Thank you."
"Thank you for the A grade. Enjoy your new comfort!"
"Thank you for the A on the installation of your humidifier and condensate pump. Have a wonderful day!"
"Thanks for the mention of your favorite technician. He is an excellent and I'll be sure to let him know he was mentioned. Have a great day and thank you for your business."
"Thank you for the nice review. Have [Member Name Removed] wonderful holiday!"
"Thanks for the A!"
"Thank you for the A!"
"Thank you for the A grade. We are delighted that you have been with us as long as you have. If you ever have a problem we will make you a priority to resolve your issue as quickly as possible. The only time I can think of that would take a 6 week turn around is the scheduling of your seasonal tune-up. The weather has to turn before we can start our heating or air conditioning tune-ups. Feel free to call now to get your heating tune-up scheduled. Have a wonderful day and thank you for going with "The Flow!""
"Thanks for the A! I'm glad to here that our customer service team was so helpful. Have a wonderful at and thanks for going with the flow!"
"Thanks for your time leaving this review on the installation of your new HVAC system. Thanks for being a great customer and have a nice day."
"Thank you for going with the flow for the installation of your Mitsubishi mini-split system. We appreciate your time leaving this review. Thank you again for an A rating!"
"Thank you for your time leaving a review on the installation of your new HVAC system. Thanks for going with the flow and have a wonderful day!"
"Excellent! Have a great day."
"Thanks for the A. Have a great day!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.