Get matched with top garage door pros in Tainter Lake, WI

"Fantastic! As a licensed contractor on Angi I expect a certain level of professionalism and these guys were it! Andy and his guy Shay( I hope I spelled your name right bro) were a top not crew efficient and knowledgeable Andy was courteous and answered all my questions, he was detailed oriented I asked for their card being that we're in the remodeling business it's always good to have a great company contact Thanks again fellas!"

"The technician pulled a roller off the door; then told me all the rollers were bad. He wanted to replace them for $150. I asked him if he checked the other rollers; he said no. The door is very easy to raise & lower by hand so I told him no. I asked him if he would check & lubricate the chain. He said that would damage the unit. The owners manual recommends checking the chain tension & adjusting it if needed. He did not look at it at all. He did not perform a safety check either."

"We had our awning installed today. The process was smooth and went without any problems. Ty and Connor went right to work as soon as they arrived at our house. They did an excellent job, and when they were finished, they walked us through anything that we would need to know about the operation of the awning."

"On 7/23/2024 I signed a contract with BlackHawk Garage Door and paid a 50% deposit for the purchase and installation of a new C.H.I. Planks Cedar garage door. The salesperson, David Schaffran, informed me the lead time would be 6-8 weeks. On 9/23/24 a two-person crew from BlackHawk Garage Door came to my house and installed the new garage door, tracks, spring, and opener. The installation crew realized there was one damaged section as well as two other sections of the garage door that didn't have the correct color trim. At no point during the two-month wait did BlackHawk Garage Door notify me of any issues with the garage door, nor did the technicians notify me of the obvious problems until after installation was complete. They had already removed my existing garage door, tracks, spring, and opener, so I had no option but to wait for them to fix these issues with the new garage door sections. After the installation crew left, I called David Schaffran to inquire about these issues. David said he would get back to me later on 9/23/24, but never did. I emailed BlackHawk Garage Door's management the following day to get their resolution plans. The purchasing manager, Brandon Myers, responded claiming this was a warranty issue with the supplier, C.H.I. Garage Door. Brandon told me we were fortunate to be getting all four sections of the garage door replaced through warranty. This is not a warranty issue. This door was not to the specs I ordered per our contract. BlackHawk Garage Door knowingly installed a wrong and partially damaged door. Brandon has repeatedly assigned the blame on the supplier and insisted that BlackHawk Garage Door has done the best they could, glossing over the fact that BlackHawk clearly failed to properly inspect the door. I have had to inquire several times to get a clear answer as to when I would have the correct garage door installed at my home. The most information he provided was 4-5 weeks lead time for the replacement garage sections, and that the installation would be prioritized. After more than five weeks of waiting with no updates, I followed up again through email on 10/30/24. Brandon Myers responded claiming the replacement sections were backordered not once but twice, first on 10/11/24 and again on 10/24/24. I was never informed by BlackHawk Garage Door when these events took place. The revised ETA is now allegedly the second week of November, 2024. BlackHawk Gargage Door has been disrespectful to my time and property and has not performed on our contract. They have never taken responsibility, and their communication reflects a smug arrogance that they're doing me a favor even when it's their wrongdoing."

"Our garage door spring and cables broke. We called O'Brien Garage doors and they had someone out to see us within a few hours. We used them in the past (2014) and their technician Ramon did an excellent job. We had a different technician named Thomas this time. He was very friendly, helpful, and kept us informed on what all needed to be done to correct the issue. New spring, attached cables, and installed some silicone rollers (It makes the door so much quieter) and he was in and out in 45 minutes. The price was great also!! I highly recommend O'Brien Garage Doors."