RMF Auto Service

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1) Had a bushing replaced on a mid-sized SUV.  The service didn't seem to help my squeaking issue that we were trying to solve.  I had the truck into the dealer for some recall work the week after, and they happened to notice the bushing had been installed upside down.  That was a quick fix, but made me wonder slightly about the quality at RMF.

2)  Had spark plugs replaced on my car, which is a tricky job on a 6 cylinder Nissan.  The throttle body assembly was incorrectly re-installed, and resulted in three additional trips to the garage.  On the third visit it was determined that the car needed a reset to the main computer, which I was charged an additional fee for.  Issue here is the throttle body shouldn't have been affected at all when properly replaced.  I wish they had suggested to me that the job was tricky and I would have been better off to let a Nissan dealer perform that service.

3) Most recently, and worst of all, I had the SUV in for a routine oil change. The truck engine started ticking a few weeks after that, which I had thought was a fan belt.  Turns out, it was 3 quarts low on oil.  3 quarts!  I have in the last few months (after getting it refilled at a different garage) monitored and verified it does not leak or burn oil.  They simply shorted the amount of oil in the truck, which could have been disastrous.  I very nearly ended up with a destroyed engine on a newer, low mileage vehicle.

Very courteous and helpful, work was done in less than the promised time frame.  Fair pricing and price matching to competitors.
Would definitely recommend!

We got in right away.  They looked at the newly replaced tire and told us that it was of low quality.  They suggested that we should probably replace two tires so that we had a smooth and balanced ride and a better quality tire.  We debated but they came up with a pair of two new tires at a very good price and we were comfortable making the right decision and following their suggestion!  That what we like in an auto repair service.  Someone that takes care of us and makes quality decisions!  Safety first!

I was very impressed with the whole experience!  From the evening I called them to inquire about scheduling (I was able to bring the vehicle in that night), to the initial consultation, the diagnostics the next day and the communication during the repair(s) and paying.  All front office personnel were personable and able to explain the technical details in a manner that was easy to understand and process.  Will, definitely, use their service in the future.

I have had very good luck with them.  I did not find them on the list, but was someone I knew locally.  I just go there all the time.  I have all of my vehicles and my motor home serviced there.  I continue to go back to them because they are very professional, very nice facility and I think that they are honest, which is important.  It is just a very professional way they run an operation.  It is a fairly new facility, so it is like going to a service auto dealer that has a nice waiting room and it is very nice.  I will continue using their services.