Serving DFW since 1993, Baldi Gardens is a family owned, family operated company that takes pride in providing quality landscape service. Our small team of under 20 employees will work hard to ensure your landscape dreams can become reality. We possess the industry knowledge necessary to ensure a professionally managed, quality result every time. Subcontractors used only for irrigation, outdoor lighting, carpentry and stump grinding. Cost is determined by the job. Travel charges may apply for the outer reaches of our service area. Emails - [email protected], [email protected], [email protected]. Super Service Award winners since 2005.
Landscape Designs. Lawn & Garden Installations. Lawn Maintenance. Tree & Shrub Service. Drainage Systems Outdoor Kitchens. Water Features-Ponds, Streams, Fountains & Dry River Beds. Outdoor Lighting. Tree Injection Service. Fertilization & Insect Control. Stone Mason Work. Patios. Fire Pits. Walls. Edgings. Fireplaces.
Trimming & removal of large trees.
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Number of Stars | Image of Distribution | Number of Ratings |
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81% | ||
11% | ||
4% | ||
3% | ||
2% |
"[Member Name Removed], thank you for the feedback! Although we don't anticipate any, keep us up to date on any issues with the drain and let us know if there is anything else that we can do for you in the future!"
"We do not feel we deserve a bad review because we have a minimum project price. Unfortunately, this customer is the type who get offended that we can't or won't do their project. This happens from time to time but most people are more reasonable than that. Most people don't realize what really goes into providing an estimate. First, we have to send a member of our team to meet with them. Depending on where they live this, with driving time, could easily be 2 hours. Then that person brings in an estimator to work up the cost of the project (to the company, not the client), which could take another 2-3 hours depending on the size of their project. So before we have even provided the customer an estimate we've already done up to 5 hours of work on it. It's not really worth it to us to go to all this work for projects less than $2,000. This does not even include the work itself (drive time for crew to get to pickup materials and make it to jobsite, project labor, materials, equipment, etc.). While we're sorry this customer didn't understand and was offended that we wouldn't take on his small project, we do not deserve a bad grade for doing what's best for our company. There are a ton of other landscapers out there who would probably love to take on jobs such as this."
"Mr. [Member Name Removed]: Thank you for the Review it was a pleasure for us to work with you, We hope that you enjoy your beautiful yard."
"We did replace all the plants for this customer, again. He did agree that he would not hold us responsible if the plants die again since this is the second time we replaced them. As far as I know this customer is happy now and we have done everything we can to make sure he is. Thank you to this customer for their understanding and patience."
"Hello! Thank you for taking the time to leave us this review!"
"We surely appreciate that you took the time to leave us this review and we are glad to hear that you were pleased with your service! We hope that in the future you will think of us again should the need arise!"
"We are saddened to hear about your recent experience and understand that it must have been frustrating for you. If you go through our reviews here and on other platforms I think that you will see we truly value our customer service and have been praised and reviewed highly on various occasions for it. We pride ourselves on the fact that we are quick to respond to our customers and potential customers and go above and beyond to ensure that we put customer service at the forefront of our business. That being said, we have reviewed our records and do not have you in our list of recent or past clients and have no record of receiving a message from you. I apologize for the confusion. Should you be in the market in the future, we would love the opportunity to show you what our company has to offer."
"Thank you for taking the time to leave us this review. We appreciate hearing your honest feedback. The weather in our area can at times be harsh and unpredictable regardless of the time of year. We do stand by our work however and would hope that you would reach out to us directly so that we might discuss solutions moving forward."
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Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 5:00 PM |
Wednesday: | 9:00 AM - 5:00 PM |
Thursday: | 9:00 AM - 5:00 PM |
Friday: | 9:00 AM - 5:00 PM |