Founded 1993 • With Angi since February 2004
Amenities
Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
No
Licensing
Licensed
Insured
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Verified Reviews
Showing 1-25 of 739 reviews
Louella C.
08/08/2021
This was a big project and the crew (Rafael and David) went above and beyond to ensure that all work was professionally done and pleasing. They arrived early and worked long days to finish the project. I couldn't have had a more professional and polite crew than those two. When the project was finished, they did a really good cleanup job. The project manager, Justin was also polite and pleasant to work with, as was Randall Lawrence. I would definitely use them again and would recommend them to friends and family.
Description of Work
We had two big old trees removed from a a big flower bed. The tree stumps had to be grinded down in order to plant two new trees. They also dug up the old plants and added new plants and two Chinese pistachio trees. They put stone around that big flower bed and sever other beds to match. They removed several crepe myrtle trees from the fence line and replaced them with 15 wax myrtles. They mulched the the area around the wax myrtles. Grass was laid in a large area around the big flower bed and the rocks were put back into in the bed. Many perennial plants were planted in the big bed. They also planted a Chinese maple tree in one bed.
Category
landscaping, pavers, gravel, tree service
Kyle F.
02/21/2020
Good communication overall. Mostly weekly updates for the first 10 weeks or so. A sprinkler head that was damaged during scalping the lawn was quickly fixed. They made multiple trips to seed the lawn, and assured me that any spots would be followed up with more treatment. The end result this Feb after starting in September is about 80% of the lawn has winter rye grass. Lots of patches where the seed did not take - especially places with the most sun. Also, there are some places that I specifically did not want seeded, and one of those areas was seeded (also in a patch sort of way).
Description of Work
Plant winter rye grass in the backyard.
Category
landscaping, lawn service
Rick D.
07/20/2019
Installed just as agreed. Unknown if the French Drain operates properly. We haven’t had any rain since the installation was completed.
Description of Work
Installation of French Drain across front of home.
Category
landscaping, drain pipe
Service Provider Response
[Member Name Removed], thank you for the feedback! Although we don't anticipate any, keep us up to date on any issues with the drain and let us know if there is anything else that we can do for you in the future!Jose A.
03/26/2019
Unfortunately, they were not able to help us because they required a project to be at least $2000.
Description of Work
We wanted a large shade tree planted in our backyard.
Category
landscaping, tree service
Service Provider Response
We do not feel we deserve a bad review because we have a minimum project price. Unfortunately, this customer is the type who get offended that we can't or won't do their project. This happens from time to time but most people are more reasonable than that. Most people don't realize what really goes into providing an estimate. First, we have to send a member of our team to meet with them. Depending on where they live this, with driving time, could easily be 2 hours. Then that person brings in an estimator to work up the cost of the project (to the company, not the client), which could take another 2-3 hours depending on the size of their project. So before we have even provided the customer an estimate we've already done up to 5 hours of work on it. It's not really worth it to us to go to all this work for projects less than $2,000. This does not even include the work itself (drive time for crew to get to pickup materials and make it to jobsite, project labor, materials, equipment, etc.). While we're sorry this customer didn't understand and was offended that we wouldn't take on his small project, we do not deserve a bad grade for doing what's best for our company. There are a ton of other landscapers out there who would probably love to take on jobs such as this.Joseph K.
02/26/2019
Mr Baldi's design was thoughtful and imaginative. The challenge was creating something that would be colorful and lush but would thrive in heavy shade. We were very pleased both with the design and execution. Randall, Matt and their crew really seemed to enjoy their work. Mr Baldi visited during the work to check on progress and making a few minor changes as worked progressed. We look forward to enjoying the summer in our new surroundings. Highly recommended.
Description of Work
Update front yard landscaping and near total backyard makeover.
Category
landscaping, mulch, pavers, gravel, hardscaping
Service Provider Response
Mr. [Member Name Removed]: Thank you for the Review it was a pleasure for us to work with you, We hope that you enjoy your beautiful yard.Matt W.
02/25/2019
Donna H.
07/21/2018
Very well. Ricardo Baldi went above and beyond to be sure we were pleased with the outcome. He is willing to work with you; if you have special requests, be sure to deal with him directly vs. his staff. He understands what it takes - and what should be done - to maintain a positive, productive working relationship.
Description of Work
Complete replacement of yard and flower beds
Category
landscaping, lawn service, pavers, gravel, drain pipe
Lori H.
06/04/2018
Couldn’t be more pleased! I had to put a price here and date but the truth is I forgot what he charged. It’s been two yrs.
Description of Work
Mr Baldi chose and planted flowers in front flower bed. It’s been two years and everything still looks beautiful and perfect for the amount of sunlight.
Category
landscaping, hardscaping
Carline D.
05/28/2018
I loved them so much I signed up for weekly maintenance. Guiseppe and Randall and the crew are awesome ... even when I was picky about where I wanted that tree planted!
Description of Work
They did complete "spring cleaning" from shrub cutting, to planting and mulching, and weeding.
Category
landscaping, lawn service, irrigation systems, lawn treatment, leaf removal, mulch, tree service
Glenn & Kay E.
05/16/2018
The Baldi rep, Heath, came to our home for a site visit. He discussed the patio plan with us and did a design. He was very nice, efficient and professional. We changed our plans and decided to put in a pool, so we did not use the company. However, we were impressed with Baldi and would have used them if our plans had not changed.
Description of Work
Design and build a patio.
Category
hardscaping, patios
Aileen H.
05/03/2018
Lynnette M.
03/01/2018
Ricardo designed a beautiful landscaped area. They did such a great job on that project, that we wound up hiring them for our monthly maintenance for our property. They do great work! Communication has been amazing! In a world where customer service seems to be lacking, these guys really know there stuff & take excellent care of their customers!
Description of Work
Landscape work
Category
landscaping, lawn service
Mark A A.
10/28/2017
I logged onto Angie’s List looking for a Landscaper in the Arlington-Grand Prairie, TX area after having to remove two trees that had destroyed my front lawn, caused extensive damage to my plumbing, and extensive damage to the driveway. Baldi Gardens populated on Angie’s search engine and I reached out to them via email. Within 24 hours they were out at our home and gave us a very thorough proposal after walking through with us. A week after we met they were out at our home and within in 3 days, they re-landscaped the front lawn and also did some minor work for in the backyard. • They are very professional. • They arrive on time, reply to emails, and return your call. • They are reasonable when it comes to cost. • The work crews assigned to our project were very neat workers. • They are proactive, candid, and very easy to interact with. • They do outstanding work. I strongly recommend them to anyone needing to do landscaping in the midcities area. We are very satisfied with their work.
Description of Work
Complete landscaping of front lawn damaged by two trees that destroyed the entire front lawn, caused extensive damage to the plumbing, and badly damaged the driveway that needed replacing. Minor damage was also done to the foundation. Tree's were planted by the builder and original owner that did not belong on a small lot.
Category
landscaping, lawn service, irrigation systems, lawn treatment, masonry, mulch, pavers, gravel, tree service, drain pipe, hardscaping
Brandon S.
10/24/2017
Lynnette M.
10/04/2017
Excellent from estimate to completion. The work crew even got the leaves out of the area they weren't working in so the work they did really could pop! I can't believe how quick they got in & got out. It looks great!
Description of Work
Remove a couple of really old plants & add some landscaping to our front yard
Category
landscaping
Lonnie J.
10/02/2017
I bought some mulch and they put it in. They actually came out and gave me an estimate on doing a retaining wall, but I didn't use them, but only because I just had other priorities and I just haven't gotten around to it. They were pretty good. I think I got a lot of things for my buck; they did a lot. Like I told you, they did all that within the $299.00. That seemed to me like a lot and they were able to do all that in that one Big Deal, so I didn't have to purchase any more hours or nothing like that. They were able to get all that in, in that one Big Deal. And I think they sent out four people initially and two of them were supervisors and they basically found out where I wanted the trees and what I wanted to do. They instructed the other guys and then the supervisors left and I think two guys stayed and did most of the work. My interactions were pretty good. I thought they were very knowledgeable and that's why I had them come back for the retaining wall estimate, it's just that I had other stuff that was priority and hadn't gotten it done. they did a great job on everything else. Like I said, they cleaned out weeds and stuff and put in new mulch and put in annuals and they put in the two trees and mowed the yard. It was a pretty good amount of work.
Description of Work
They put in some flowers, they put in some mulch, they mowed the lawn and they planted two trees in the front. I think they planted some annuals. They cleaned out my flower beds.
Category
landscaping, lawn service, mulch, tree service
Bryan B.
09/09/2017
We thought we had found the right company after meeting with Guiseppe and our account manager Randall. We were told we'd receive the best customer service and the highest level of attention to detail with our landscaping, yard and flower bed maintenance. From the very first week Baldi began providing service (May 15, 2017) we had areas of grass that were left uncut and edges along fencing where the grass was left long in places. We found out after three weeks of service when our account manager finally came for an in-person inspection that the work crew had been using a riding mower for our small yard instead of a regular push mower; this had left strips of grass uncut and large clumps of clippings throughout our back yard. In June when flowers were planted the crew planted them in the mulch and not the soil so the flowers died quickly and had to be replaced; the second round of planting resulted in the crew puncturing our drip lines in three places and we were not notified of the damage. We found the damage on our own as we were leaving town at 4:00 a.m. and repaired the lines ourselves. When we discussed this damage with our account rep we were told that "these things happen" and were offered no reimbursement for the expenses we incurred for repair. We were repeatedly told that a better trained crew would be sent to service our lawn, but it literally took our account manager having to come on site to physically show staff the correct way to mow, edge and trim. This wasn't rocket science, so it appeared to us that more than one member of the crew just didn't care about their quality of work, which was not what we were expecting. The final straw was at the end of August when we went out of town. The week before leaving town we had notified our account manager on a Monday that there was a leak at the double check and were told it would be Saturday before it could be repaired. There had been a little over an inch of rain that week, so we thought that would be enough water for our landscaping to wait for the repair that Saturday. We came back to town the following Monday night to find that the repair had not been performed by Guiseppe Baldi and our landscaping had not been watered in 7 days in the Texas heat. Our grass had dead spots and some of our landscaping had wilted and was drying out. A call to both our account manager and Guiseppe Baldi yielded only excuses as to why the repair was not performed, claims that a voicemail had been left the Saturday the repair was supposed to have taken place (but we have no record of receiving this voicemail), and that Mr. Baldi felt he was doing the right thing by not moving forward with a repair without our approval when we had specifically requested repair the week before. Still no attempt was made to come and fix the issue, leaving us with no resolution on when we could use our sprinkler system without water shooting up in the air by the front curb while the system ran. We called our plumber (a reputable company that has been in business for over 30 years in our city) to request an after-hours repair the day we got back in town. The repair was performed, Baldi was notified and Guiseppe Baldi took it upon himself to not only send us a very unprofessional email indicating that we had poor judgment, that the action our plumber took was "illegal" and then proceeded to personally leave harassing and defamatory messages on all social media outlets our plumber's company has. Our plumber's company was inexcusably and inaccurately accused of wrong doing, when in fact the repair had been made within city code and included a city inspection verifying the work had been done correctly which we have a copy of. All because Guiseppe Baldi was "not given the chance" to earn the money to make the repair and we went with the second opinion our plumber's company gave us, which is any homeowner's right to do, and perform the repair as quickly as possible the night we got back into town. Guiseppe Baldi terminated us as a customer in his unprofessional email calling us "unreasonable", however we were grateful to have been let out of the service contract we had been abiding by while we had attempted for Baldi Gardens to live up to their reputation during the 3 1/2 months this company serviced our lawn. Needless to say we definitely can't recommend this company.
Description of Work
We were looking for a proactive landscaping company to take the worry out of keeping our yard, plants, flowers and trees healthy and looking good.
Category
landscaping, lawn service, irrigation systems, lawn treatment, leaf removal, mulch
Service Provider Response
This customer is not being completely honest. When we first submitted a proposal to this customer for the regular maintenance of their landscaping it was more than they wanted to spend on a monthly basis. We did cut it back (which we shouldn't have done) with the caveat that we would not be able to provide the same level of service as our higher priced quote. This customer wanted a 10 but was only willing to pay for a 7. That being said, there were some issues early on in the service. As the customer mentioned there were some issues with the mowing, etc. Their account manager, Randall, was very attentive as was there every time there was any issue. After the seasonal color that we planted died, we did replace it under warranty at no charge to them. Plants do sometimes die. The second time we planted we did cut the drip tubing in several places as we were not aware the beds were watered by drip. As per our contract with customers, it is their responsibility to ensure that we know about any underground utilities, invisible dog fences, etc. that are not readily apparent. Had the customer let us know about the drip tubing we would have, at no charge, came back out to fix it. They never let us know and attempted to fix it themselves, it was not done correctly and once I was aware, because they got extremely angry, I went out there myself to fix it, again at no charge. While there were some issues with the service we were always very willing to do whatever was necessary to make it right. The customer themselves admitted that the issues were relatively minor and that the major services were being done to their satisfaction. The last 4 weeks of service there were no issues whatsoever. This customer contacted me late August/early September about a leaking master valve. Typically those are the busiest months for irrigation repairs and it's not out of the ordinary that we have an 8 week backlog. In an effort to appease this customer after the issues they had with our service I did offer to shift some things in my schedule so that I could come out to fix it. The family was going out of town that weekend for Labor Day but I was scheduled for the 2nd of September. That day I did go out there to look at it and realized it was not a master valve but a double check valve, the main backflow prevention device that protects the public water supply from possible contamination. Because of this, the city of Mansfield (and all other cities) require a plumbing permit and testing after installation to ensure it was installed and working properly. That being the case I could not in good faith fix it right then and immediately called the customer to let him know. He did not answer but I did leave a voicemail. He did not return my call but was on vacation which made sense. I did not call him repeatedly since they were on a family trip. While the double check was leaking it was not a major leak and the valve could be closed so that no water came out. The customer could have, which I explained, continued to water his lawn and plants by opening the valve and running the system. Yes, that would have caused a small amount of water to be wasted. They returned from their trip on Monday, a holiday, and had apparently never checked their messages. They proceeded to harass my account manager and myself, on a holiday, about coming out to do the repairs. I told them I could come out the following day. The next morning I went out there, no one answered the door. I performed some other repairs that needed to be made and went on my way. As this repairs, with permits and testing, was going to cost approximately $400 I was not about to just do it before getting approval from the customer. A few minutes after I left the customer's wife called me extremely irate about the whole situation. When I tried to explain about the permits, etc. she was not hearing any of it and proceeded to insult me, call me lazy (I wanted to do the repairs and make the money but wanted to do it the right way, with permits,etc). She told me she had called the City of Mansfield (although I know no one was working that day as it was Labor Day) and that they had told her that no permit was needed and that she just thought I was lazy. The day before, Labor Day, she had apparently called a plumber they had used before and he had come out and fixed it, without a permit or testing the valve (1 out of 1,000 fail new out of the box). It is impossible that on a holiday they were able to get a permit, perform the repairs, have it tested by an licensed backflow tester and have a city inspector come out to inspect it. At no time did I insult this customer but I did say it was in the plumber's bad judgement to perform this repair without a permit or testing. I take great responsibility in protecting the public water supply and this is exactly why irrigators need licensing. Because they could be putting thousands of people in danger by not allowing the city to ensure the repairs are done properly and to code. In speaking with the city of Mansfield, they do require that any time a double check is replaced that a locking isolation valve also be installed to bring the system up to current code. This was also not done, nor were they aware that it should have been since they failed to obtain the necessary permits. I absolutely did notify TCEQ (Texas Commission on Environmental Quality) and the city of Mansfield, who both take this very seriously. The TCEQ did open an investigation into the plumber who did this. I did also review the company online in an effort to let others know that this was not a company who does things the right way and does not take our drinking water supply very seriously. A reputable plumber should have known the city codes and never should have done this. I would be interested to see the permits, test results and city inspection certificate they claim to have for this repair. If they do have one I can guarantee it is dated after the repair took place since that was a holiday. This customer is not honest. I did end up terminating their maintenance contract with us as I thought it was best for both parties. We try to do things the right way, although we do occasionally make mistakes as we did early on in this relationship, but will not be demonized or taken to task for trying to operate within the law and common sense. We know that as much as we would like to be, we are not the right company for everyone. Some customers are not a good fit for us and we're not the best fit for some customers. It was a lose-lose situation trying to make a customer happy who wanted to nickel and dime their way to cheaper service only to become extremely demanding. Needless to say, we cannot recommend this customer to any contractors out there. We realize mistakes were made and this customer cannot deny that we did everything necessary to rectify those mistakes, they know we did. We do not, however, think that insults, name-calling, yelling at people and demeaning people is an appropriate way to handle things when mistakes are made. Just let us know and we will fix it, every time!William M.
08/19/2017
The overall experience was terrible the worse experience I have had with any contractor that has ever done work in my house. The owner is very dishonest and rude calls his clients names and is very unprofessional. I can't believe I had such an awful experience and paid him $2000 which was way overpriced to begin with and he tells me the nursery where he buys his bushes do not replace bushes treees etc that die which I have never heard of almost any reputable nursery will replace bushes trees etc that die for up to a year. So as it stands now almost all of the 20 bushes have died and he will not replace again and just tells me I killed the bushes mysejf. I would never ever recommend this place of business the young man that runs his dads company is the rudest most unprofessional person I ha e ever done business with. So I lost $2000 have no landscaping to show for it and in the end I have to hire a different landscaper or do it myself. I'm just dick about the entire experience. Beware do not do business with this company they are way overpriced very poor customer service and do not honor the warranty on their website stating they will replace any shrub that dies within in a year.
Description of Work
The provider was hired to put in new bushes on the side and front of my house. We agreed in the type of bushes to put in and what we picked out were put in and within a month almost all of them died. About 15 bushes died and when I asked for them to replace the bushes the owner Giuseppe Baldi was e trembly rude called me names and told me I killed my own bushes purposely to get a different kind. After arguing back and forth he reluctantly replaced them and what he put in the second time also died. Upon telling him that the other bushes died he again accused me of killing my own bushes and refused to honor the warranty the post on their website that all bushes trees etc are guaranteed for a year and if they die they will replace them at no cost.
Category
landscaping
Service Provider Response
We did replace all the plants for this customer, again. He did agree that he would not hold us responsible if the plants die again since this is the second time we replaced them. As far as I know this customer is happy now and we have done everything we can to make sure he is. Thank you to this customer for their understanding and patience.Maureen K.
08/09/2017
FANTASTIC! We love their work. They removed a large section of grass, added mulched spaces with drought tolerant plants and boulders, and build a small stone patio. From the design work to the execution, the Baldi crew delivers quality. They really do love and care for the spaces they work in. Thank you so much!!!
Description of Work
Front yard landscaping
Category
landscaping, mulch, pavers, gravel, hardscaping, patios
Larney N.
08/05/2017
They came out one time for me, but I am actually talking to them right now that wasn't Angie's List related. They were well, very good. I am talking to them about doing something else right now as a matter of fact. I will indeed use them again.
Description of Work
Flowers
Category
lawn treatment
Service Provider Response
We surely appreciate that you took the time to leave us this review and we are glad to hear that you were pleased with your service! We hope that in the future you will think of us again should the need arise!HARRIET M.
07/08/2017
This provider had done landscaping for me several years ago so I was a repeat customer. I called and left a detailed message on the answering machine with my name and phone number requesting an estimate for work to be performed. I never received a call back. I hired another provider."
Description of Work
Sprinkler system repair
Category
irrigation systems
Service Provider Response
We are saddened to hear about your recent experience and understand that it must have been frustrating for you. If you go through our reviews here and on other platforms I think that you will see we truly value our customer service and have been praised and reviewed highly on various occasions for it. We pride ourselves on the fact that we are quick to respond to our customers and potential customers and go above and beyond to ensure that we put customer service at the forefront of our business. That being said, we have reviewed our records and do not have you in our list of recent or past clients and have no record of receiving a message from you. I apologize for the confusion. Should you be in the market in the future, we would love the opportunity to show you what our company has to offer.Oliver B.
07/05/2017
The sod they put down grew well. About 1/3 died however. It may have been weather... Don't know. It was watered has they directed. But I had it laid down in winter.
Description of Work
Installed 400 square ft of sod.
Category
landscaping
Service Provider Response
Thank you for taking the time to leave us this review. We appreciate hearing your honest feedback. The weather in our area can at times be harsh and unpredictable regardless of the time of year. We do stand by our work however and would hope that you would reach out to us directly so that we might discuss solutions moving forward.Thomas M.
06/21/2017
This review could be entitled "A Tale of Two Baldis" as I have engaged different parts of their business and had extremely different experiences: (1) landscape design and installation with Ricardo (to which this review applies) and (2) landscape maintenance with Giuseppe (which I will address in a separate review). My experience with Ricardo's work is that he is thoughtful and professional, that he really seems to have a deep understanding of plants and the local environment and brings that to bear on his design and recommendations. We wanted to bring a little more color to our landscaping with plants that were sustainable (would not require yearly re-plantings) and which would succeed in the local environment given the soil type, sun exposure, and so forth. Ricardo gave us that. His installation went a bit longer than expected but there were no additional charges for that, and he also offered to relocate a Japanese Maple at no additional cost, and the finished product was according to plan. Because the installation happened in December when we were experiencing a period of extended cold weather, we were worried that installed plants would die. A number did, in fact, not make it through the winter. That said, the plants were backed with a warranty and Ricardo promised to replace any that did not survive. He did follow through on that promise and replaced the dead plants, though it did take a somewhat long time for that re-installation to occur. I would also say that Ricardo is not always quick to respond or set up meetings, but that is not an acute or pronounced problem.
Description of Work
Landscape redesign and installation
Category
landscaping
Service Provider Response
Hello, thank you for your thoughtful review of our business. We are at this time going through some reworking of the maintenance side of the business so we are aware of some of the issues. We are however, happy to hear that your experience with Ricardo and the Project/Installation side of things have gone well and that your overall experience was a pleasant one. We truly appreciate your time in coming to leave us this review and we hope that we are given the opportunity to work with you again as the need may arise.Mary Ann H.
06/12/2017
They did a great job, very professional, on time, quality work. Size of crew was good for my job. Knowledge of foreman was great, workers worked well together and go the project done. And they showed up on time each day!
Description of Work
Needed French Drain installed and landscaping of back and side yards along with that drain.
Category
landscaping, drain pipe, hardscaping
Service Provider Response
Hello! It is great to read reviews such as yours! We are very pleased to hear that you were happy with the work that was done! It was a pleasure working with you and we hope to do so again in the future as the need arises. We appreciate your time in leaving us this review.Bonnie M.
06/09/2017
They did a very nice job and the crew was very polite.
Description of Work
Finish backyard landscaping.
Category
landscaping
Service Provider Response
Hello! Thank you for taking the time to leave us a review! It was truly a pleasure getting the opportunity to work with you and we are pleased to hear about your experience. We hope that you continue to think of us as landscape service needs arise, we would love the chance to work with you again!Phone
Address
820 Station Dr Ste 126
Arlington, TX 76015
Other Information
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