"Today’s service was outstanding. Adriel did an awesome job getting my broken furnace up and running today. Furr installed this furnace 6 years ago and we have had a lot of issues, but Adriel was super helpful and knowledgeable! He even corrected an issue that dated back to the original installation by installing a new humidifier pump and moving it to the correct, out-of-the-way location in the utility room."

"Called another company I was familiar with but had to pursue them for 5 days! No heat and told it was best to replace the entire unit by 3rd day and they'd order the parts (3 men, 4 hours, & $3k was what I was told). Finally, decided it was too much suffering and temps were dropping. Called Relax Air and he came within the hour, did a thorough analysis. Very professional. The final outcome was one of 3 parts were broken. Also a parts dealer, returned with the parts and tried each one. It was the module, fixed in one day, and for under $1k. He also checked/fixed the humidifier (which said initial company said they did upon initial repair visit and 2 yrs ago for regular maintenance) and adjusted the heating so the house is now perfectly balanced. After 4 years living here, finally no more cold spots!"

"I've been pleased with Polar Bear since they installed my A/C 16-17 years ago. Always prompt response to any problem, always knowledgeable professionals. Now it's time for a new system, I was walked through my options with no pressure to spend more, just the info on variables, and an offer of a discount, and very flexible deposit/payment arrangement. Great company."

"Very well. Technician, John, was patient and thorough as he cleaned and took readings of the systems. He took the time to walk me through the maintenance and care that I need to take care of the Heating and water heater systems of my newly acquired condo in Fairfax County Virginia."

"Refrigerant needed to be topped off as it was a new install"

"Carlos, Yarel, Muhammad and Conrad did a great job installing my new Heat Pump. They arrived promptly and did a thorough, professional, and efficient job. I highly recommend their services to anyone."

"Company called instantly upon getting Service Magic request for emergency service and tech arrived an hour later. Tech helpful, professional, fast working. Another company previously said I had a faulty gas valve and would have to replace furnace because parts not available for 30+ year old furnace. However, Consumer's Choice tech said valve fine; just cleaned out pilot light and I had heat again at low cost. Also gave estimate on smaller (more suitably sized), more efficient furnace if I did need to replace because heat exchanger is rusting out. Will definitely consider them for future service or install. Very satisfied with this experience."

"We had a 20+ degree temperature difference between the finished basement and the upper level in our recently purchased home.  We had been using modern mechanical for a few years for annual hvac inspections in our previous home but that system never really required much service.  They have always been professional, punctual, and have a problem solving attitude.  We had them come out to provide recommendations and pricing for installing a new zone.  They provided the following three options: manual dampers, electronic zoning board with digital dampers, or install a completely separate system for the upper level.  The second choice is relatively new technology and they highly recommended it because it cost 50% - 75% less than installing a completely separate system and would have the same effect.  They followed up with a written proposal in 24 hours and had the system installed only a week after signing the proposal.  When the crew came to install it they were professional and polite.  The system has now been up and running for several weeks and works perfectly.  We highly recommend this company and the system/technology that they used.
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"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"Trevor and his team are top notch.  From the time we met to review our project to completion he was very responsive.  The day of installation the crew showed up at approx., 8:30 a.m. and it was a HOT day, we anticipated a two day install, but because it was hot the crew stayed until almost 8:00 p.m. that night to complete the entire installation.  I have already recommended Trevor to a co-worker who has used him also.  You can't go wrong with Trevor and his team they are all top notch and professional.
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