Consumer's Choice, Inc.

Excellent service

The only reason I did not give five stars is I thought the service call price of $89.00 was high compared to $59.00-$69.00 offers by most other companies. The technician was knowledgeable, friendly and diligent. He found the problem quickly and repaired it on the spot then recharged the system. I will call this company when I replace my system.

Top notch locally-owned company. John and Rick are both professional, friendly and willing to explain the services you are in need of without being a "sales" person.

I was initially impressed with my 1st call to the office and dialog with John; all were very helpful, professional and I knew the cost for the service check -up front. Technician was punctual, polite, and professional. He provided a detailed check sheet and took the time to clearly explain various readings. I would add -that this company is "CUSTOMER FOCUSED"; what a change!

Replaced our Air Conditioning unit on our four story condominium unit that included renting a crane. Their estimate was on average 30% less than their competitors. Courteous and professional team that replaced our AC unit. We will be hiring them in a month or so when our current Annual Maintenance Contract expires. Call them, you will not be disappointed.

they came out early and got the job done right the first time good experience would definitely recommend

Courteous and professional

They responded quickly and efficiently.

John and the technician are knowledgeable. They respond so fast to my need. Price is reasonable.

Consumer's Choice has been working in our condo building for some time. They are familiar with the equipment that can be installed and thus were efficient / cheaper than other quotes.

The response was swift, from the first phone call to the dispatcher to the tech's arrival. my problem solved within the hour!

Replacing a water heater is a necessity of home ownership. This company made the experience a pleasant one. They responded to the HomeAdvisor alert within in 5 minutes of my posting. The phone person was knowledgeable and personable. The plumber and assistant were excellant in their professionalisn and expertise in removing the old leaking water heater and installing the new one. The price was reasonable as well.

Was very pleased with their quick response!

Very pleased with the work performed. The quality was excellent as well as the customer service. I had a old radiator removed and a new base board one installed in different location through my crawl space. Flexible with my work schedule, on time, pleasant, and very professional.

They did a great job, extremely responsive, timely service, great insight into boilder lifespan and upkeep.

no comment

Got a call from John soon after hitting the "send" button on the Servicemaster site He was familiar with the type of boiler we had. I explained that the other company we dealt with(we even had a service contract)was telling us we needed to replace the whole furnace.John and his tech came out that morning assesed the situation,cleaned out the water tank & checked the overflow-everything was working properly. John said I didn't need a new boiler.This was a sound system.Gas boilers are modular in nature & I had replaced most of the parts over the years. He explanined how it worked so I could understand. THEY ROCK!! I will use them in the future!

This is a first rate very professional company. Based on my experience with two separate systems, a heat pump system, and a boiler system, I would recommend them to my friends and my neighbors with no hesitation. The installers are very careful, methodical, and knowledgeable. They protected the furniture and surroundings while working on system replacements.

I had already paid a diagnostic fee to another repair service who said the boiler repair would be $1500 and, since the boiler was over 30 years old, I might want to replace it. I did not want to pay another diagnostic fee so I ran the symptoms past Consumer's Choice, who convinced me that replacement was probably not necessary and the estimated $1500 repair seemed high. Finally, I decided it was worth it to send out Consumer's Choice, even though I would incur another diagnostic fee. The good news is, the Consumer's Choice repairman fixed the system for 1/10th of the price of the other service. I'm a happy camper anytime I can save $1350.

John came to my home and even though I knew what I wanted, he measured the space and ran the numbers through his program. He found I needed a smaller system than I had thought, and it's cost was substantially less. The unit works flawlessly.