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"I will be using this company again. From the first time we entered the business, met with Michelle, and began the purchase process, it was smooth with true professionalism. John came to the house to measure and prepare the quote and was easy to work with. The installers are rock stars--they showed up on time for a two-day job and finished it in one day, we were stunned. The entire process, from quote to installation was less than three weeks."

"I have recommended CR flooring to differnet friends, all of which have been very happy with the srvice and results! They were prompt, excellent installation and left the residences spotless."

"ED did an excellent job of painting our interior, including preparing surfaces, moving furniture, attending to detail, and cleaning up each evening. In addition, he's honest and reliable. We definitely recommend him!"

"Josh and his team were extremely professional and did outstanding work. They came out quickly to give me a quote and then showed up on time with more than enough team members to get the work done quickly. I would strongly recommend them."

"Excellent! David & Brian did a very professional job, including wrapping new woodwork & matching color roofing to current roof. This is his 3rd project at my house."

"I just wanted to throw a huge shout out to Jenkins Restorations, namely the following individuals: David, Sergio, Nick, and Jamie. First off, David has been the hero we have all needed a ton of times over the last few months. We first met David late 2023 as we were in the process of replacing the floors and found a TON of really terrible damage. It was literally like peeling the layers off of a really moldy-from-the-inside onion where every layer of house that we removed exposed a bigger and more complex issue. David was always prompt, responsive, helpful, professional, helped us through the insurance claim process, and met with our insurance adjuster 3 times? 4 times? He really went out of his way to advocate for us, and we truly felt like we were in good hands. The whole project, which required estimate after estimate, was handled so promptly on the side of Jenkins Restoration, so we were never left waiting for something from them. We were so happy to work with David and his team. Welp, as destiny would have it, we would get to work with Jenkins Restoration again several months later due to one of the children negligently flooding the bathroom sink. While we were never hoping to see David under these circumstances again, we ended up contacting him and within hours? Maybe? We had his water damage team in our house to start mitigation. This is where we met Sergio and Nick, two young and personable professionals who worked in our home from around 3:30pm to 8:00pm-ish to cut out the damaged ceiling, perform moisture readings, set up large dehumidifiers, etc. The VERY next morning, we had Jamie here to assess the situation in order to further assess things. He was super friendly, professional, and honest (about how my husband’s dad jokes were NOT funny – glad I had the opportunity to connect with Jamie on that level). As it stands right now, an adjustor from our insurance company asked if he could come here on Sunday morning to assess the damages. We asked David at some time around 7am if he was available to be present for this, and he responded within seconds that he was. He continues to take care of us and look out for our best interests. I would recommend Jenkins Restoration to anyone who needs some work done as they give us that Chick-Fil-A treatment by treating us like their favorite cousin. 5/5 would recommend, and I would give them MORE stars if I could."

"Botched install AND reinstall; dismissive, rude staff Flooring purchased and installed in our home in 2023 and joints began to separate within months. When I reported this by phone to Floor Fashions, I was advised to glue the pieces together using wood glue. Glue failed and another joint started bowing. I went back to the company in June 2024 then waited three months for reinstallation. After another month, the reinstalled pieces are now separating as well. Visited showroom to demand resolution. The response of the warehouse manager – responsible for reinstall – was to note that I had not responded to a follow-up call placed three days after the reinstall (seriously). When I explained thst as a customer it’s my responsibility to pay – not to return his calls, his response was “this conversation is over” and walked away. Exchange was witnessed by sales associate who sold us the flooring. Images show install and reinstall."

"This process has been nothing but a headache. I got quotes from a couple of different companies for click together LVT. Floors Are Us came in the lowest and I liked this product the best so I hired then for the job. After I paid for the material Justin told me he would give me a call the next week to schedule a date for install. That week came and went and after an unanswered email and two phone calls I finally was able to schedule an install. I was told the installer would arrive between 8:30 and 9AM and to have all of the appliances, furniture, and toilet removed. I got up early and moved everything outside in preparation: stove, refrigerator, washer, dryer, toilet, etc. 9:30 came and went so I called Justin to find out what was going on. He said the installer was held up by traffic but was on his way. Justin also informed me that on the "very complicated" square footage calculation he made a mistake and didn't order enough floor. We agreed that the installer would put down what they had and then come back later to complete the job. I got another call at 10:30 saying that "the guy upstairs" ordered the wrong floor, that it was a new product etc, and that they would not be able to get the correct floor for two more weeks. I now had to move everything back inside and apologize to my tenant and explain that we were going to have to repeat the process in two weeks. To weeks later I call to make sure the correct product is in and we were actually moving forward with the install. I'm told all is well and that the installer would arrive between 8:30-9AM. I wake up early again and move everything outside once more. 10AM rolls around so I call the office and am told the installer is held up in traffic and will arrive shortly. The installer doesn't show up until 11AM to start work. Overall the work by the third party installer is good, but at the end of the job around 6PM it is clear they are in a hurry to leave. They didn't bring enough shoe molding to finish so I agree to sort that out with the store. They swept up the large pieces of debris but I was left with a floor covered in dust because they were using the miter saw, they had to borrow from me, inside the house. They also dumped some of the construction debris into an old trash can I was waiting to throw away that was missing a bottom (thanks). Two weeks after the install I get a call from Justin wanting to settle up for the balance. I tell him how disappointed I am with the entire process and that I'm ready to be done with it. He apologized and offers to have the installer come back and finish the shoe moulding, but after my experiences of waiting around I tell him I'm not interested. He then reminds me of the big favor he did for me by not charging me for the extra square footage (75sq ft) that they covered because of their miscalculation. To me it felt as if he was throwing that in my face. I ended up paying full price for installation even after the excuses, mix ups, late arrival, and unfinished job. I'm disappointed with this experience and will not be working with this company in the future. From reading the other reviews it is clear that they use the traffic excuse often. I hope this review saves others from enduring the same headache."