Get matched with top flooring contractors in Locust Grove, VA

"Great job!"

"The work went well. Mike is delightful. Helpful, clean and careful. My only concern is with the office. The office entered my contact info incorrectly. so I didn't get an estimate in writing. Also, the first appointment needed to be rescheduled which I didn't find out until I called The Grout Medic half an hour after they were due at my house. I do recommend Gout Medic, but suggest you contact them to confirm the appointment and get the estimate in writing."

"Scott and his team are true professionals. I initially hired him to install a sump pit, pump, and associated plumbing to replace the old floor drain system in our basement to prevent flooding during the heavy rains we can get in Virginia. Scott was very knowledgeable, came in with a practical solution at nearly half the cost of any competitor and had the work done within the month. The gentlemen he brought with him to do the digging and installation were a great group of guys. They were quick, professional, and cleaned up everything after they were done. The system ran perfectly. We also hired Scott to do put some electrical drops, and hired someone to do some paint work for us before listing our house to sell. Once again, the work was fast, he worked around our hectic schedule and we were more than satisfied. After we got our offer we had a few repairs that came up in the home inspection and we were able to use Scott as a reference to negotiate down on a few repairs as well! Could not recommend him enough!"

"For those who don't want to read this whole thing: We don't recommend dream builders and suggest you use a different company. We hired dream builders to replace the back porch on our house. We wanted to move from wood to the more permanent and long lasting Trex building materials. We also wanted stairs to the ground which we did not have on our porch. We were thrilled with the initial presentation. We hired them for, what was for us, a pretty large project. We were very disappointed and wish we had gone with a different company. - dream builders does not employ the workers. Our project was sub-contracted to a carpenter who sub-contracted to the workers he brought every day. On any given day, we had no idea who was coming to our house. We rarely saw an employee of dream builders. - In the demolition stage of our project, the crew ripped through both our underground downspouts and our sprinkler system requiring both to be repairs. I was informed that the contract requires me to put flags were all of those are located throughout the yard. Since I didn't, they are not responsible for the damage. I have no earthly idea where all of the sprinkler lines are laid throughout the yard. I find it hard to believe the workers couldn't stop when they felt a little resistance so they could determine if the item was important and fragile. It seemed lazy and unprofessional. It also seemed like a fine print scam. - We made an adjustment to our plan as the project got started (moving where the stairs reach the ground). We were provided a picture of what that adjustment would look like. When the stairs were about 1/2 way done, it looked nothing like what we expected. The stairs now were going to terminate right in the middle of our patio opening. We protested and we were told that the picture couldn't look exactly like the finished project; it was just an estimate. ??!!?? Are you serious? Even if that is the case, which I don't believe, we were never informed that such a result was a possibility. We were then charged more for them to correct what I fully believe was their error. Though they came down some in the cost they intended to charge us, from this point on we felt uneasy about the project and again scammed. - Included in our project were lights for the stairs to illuminate the steps. The finished project looked ridiculously amateurish. The wires were strung up under the wood panels with simple nails and remained totally visible. The power box was simply placed on a couple of nails driven into our siding. Nothing was wired into the house or stored in such a way as to look nice. It looked like I could have done it myself on a weekend project. Again, we protested and were told that the job they did was standard procedure. They don't employ an electrician and what we were asking for was both unrealistic and expensive. For the size (and cost) of our project, it deserved to look better. - Speaking of the electric box, the lights were merely plugged into our outdoor outlet. I asked of the safety of such an arrangement and was surprised it could even pass code. I was again told it was standard procedure. I was later told (by a contractor I trust a whole lot more than these guys) that the arrangement was neither safe nor up to code. He fixed it for us while doing another project (free of charge, BTW). - We had the wood posts under our deck wrapped to look nicer. Some of the posts were a bit taller than the wraps however and the wraps were not secured; they could slide up and down. This was also fixed by the same subsequent contractor (still free of charge). - the project did not actually meet code initially. The carpenter did not install 2 x 8 beams under the bottom of the porch for extra stabilization. This was corrected but it makes me wonder where else they cut corners. Speaking of which, while building the upper landing for our stairs, we saw a small chunk of wood fly off as a result of being hit with a nail gun. Rather than replacing the board that now had a piece missing, the worker just kept on nailing. Agin, we were assured the piece was not structurally required and nothing was wrong with the board. In the end, the porch and stairs are completed and look adequate structurally. I have little doubt that they will last and I have no concern with my family being out there from a safety standpoint. That's the end of the good news. The process cost far more than we thought it should have for the work they did. The communication and interaction with the company was substandard. I did not appreciate having our project subbed to someone who then subbed it out again. We felt cheated out of money for their design flaw. The accessories look no better than doing it myself (we hire other people for a reason). We paid them a significant amount of money (at least for us) and it constantly seemed like they were trying to cut corners and maximize their profit instead of focusing on a great finished project. I wish we had gone with someone else."

"I will be using this company again. From the first time we entered the business, met with Michelle, and began the purchase process, it was smooth with true professionalism. John came to the house to measure and prepare the quote and was easy to work with. The installers are rock stars--they showed up on time for a two-day job and finished it in one day, we were stunned. The entire process, from quote to installation was less than three weeks."

"Bob was great! He always kept me in the loop on everything. He very professional and punctual. I will definitely be using Bob for other projects!"