Carpet Plus
About us
Carpet Plus is the only Charlottesville-area retailer whose experienced installers are all members of the Certified Floorcovering Installers Association, Inc.
Business highlights
Services we offer
We offer sales and installation of a large selection of carpet, bamboo, hardwood, linoleum and cork flooring. We also offer area rug sales as well as in-house fabrication of rugs and stair runners., luxury vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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4% | ||
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"Hi, [Member Name Removed] - We are so glad that you love your floors! Thanks so much for taking the time to write this review, we really appreciate it. We hope to work with you again on your next flooring project!"
"Thank you for taking the time to leave a review, [Member Name Removed]. We really appreciate it!"
"Thank you for taking the time to leave a review, [Member Name Removed]. We really appreciate it!"
"Thank you so much for your review, [Member Name Removed], we really appreciate it! We're so glad that you love your floors!"
"Thank you so much for taking the time to leave a review, [Member Name Removed]. We really appreciate it! We are so happy that you had a positive experience with us; we looks forward to working with you again on future flooring projects!"
"Thanks for your review, [Member Name Removed]. We really appreciate it! We hope to work with you again in the future."
"Thanks for taking the time to leave a review, [Member Name Removed]. We really appreciate it! Hope to work with you again in the future."
"Hi Ms. [Member Name Removed] - Thank you for taking the time to speak with us last night regarding your experience with Carpet Plus. To reiterate our conversation, we could not be more horrified with your story. We take our customer service very seriously and strive to exceed customer expectations. I hope you will accept our sincerest apologies and that in the end, you were satisfied with the job as well as our agreed upon resolution. We also hope that you will give us another chance in the future."
"Thanks for your review, [Member Name Removed], it was a pleasure working with you!"
Everyone at Capet Plus was very nice and helpful. The carpet came in quickly and the installation went very smoothly.
The crew that showed up were great. I would use Carpet Plus again for sure.
"Thanks, [Member Name Removed]! We're so glad that you are pleased with your carpet. We hope to work with you again in the future!"
"Thank you for your kind words, [Member Name]! We are glad that you had a positive experience with us and we hope to work with you again! -Duane"
Duane, the owner, and his team did not disappoint.
The entire experience from picking out the carpet at the store (while eating freshly baked cookies... HUGE plus) to the timing and quality of work were superb... I honestly can't say enough.
Duane walked my wife and I through the process and helped us determine the best quality carpet for our budget and needs, they were flexible when we needed to push back the installation by a day, and the work was done ahead of schedule.
If you need carpet or flooring, you should strongly consider using Carpet Plus!
"Thank you so much for your kind words, [member name removed] and [member name removed]! It means so much to us. We're so happy that you were pleased with your experience (and our cookies!). We hope to work with you again in the future."
We have been very pleased with the way the company has handled this situation and cannot say enough positive things about the company, its owner and the integrity in which this situation was resolved. We would highly recommend this company for any flooring needs and intend to use them again.
Licensing
State Contractor License Requirements
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