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"It went great. They provided a quote in a timely fashion. Knowledgeable. No sales people. They know their stuff and offered me a great service at a great price. They were in and out in one day."

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"What we had hoped was going to be a concrete slab repair and carpet install turned into a total basement remodel (HVAC ducts in the slab abandoned, asbestos remediation, new HVAC duct work installed, framing/carpentry, drywall repair and finishing). We contacted Phoenix Home Services to take over this ever increasing endeavor. They managed the entire project, on budget and on time, and kept us updated throughout. When an issue arose…unexpected plumbing and electrical relocation…they brought it to our attention and were quick to determine the options, adjust their crew and keep moving forward. Their entire team was friendly, professional showed up at scheduled times and adjusted to accommodate our needs. At one point they were ahead of schedule, so we added re-screening our porch. Thank you Phoenix, Steve and the whole team for stepping in and stepping up to take this on. We could not be more pleased with the entire experience and quality in the final product."

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"A total disaster. An inexperienced, untrained crew created more issues than I had before they began their work. My goal was to increase comfort levels in my senior-living, one-level home built on a slab that is super cold in the winter. I hate as a senior being taken advantage of. I was very naive. I have spent thousands and now am having to throw more good money after bad to try and make my home comfortable to live in. It is so bad; I am ready to sell! And I can’t afford to after all I have spent, without taking a loss on the sale. They dense packed my walls and now I am colder; in the process, they removed the flashing above my windows which now leak. I had to hire a window installer to replace the flashing that their incompetent crew removed. They failed to put back the siding properly, so it was hanging off my house. Once again, I had to hire a handy man to refasten the siding the crew removed while dense packing. And the dense packing was useless as it didn't enter the cavities that already had batt insulation. While spray foaming triangle boxes, boots, and plenum, they sealed off all my dampers resulting in zero air flow. They reluctantly came back and had to dig out the dampers that they had foamed over. In fact, they over-foamed at junction boxes, boots, and plenum so that HVAC techs couldn't even tune my system. There is 2 feet of foam, yet hot air is rushing out of the flexible ducts that weren’t sealed properly. Yet there remain gaps on my boxes, boots, and plenum. Just today, a HVAC tech walked me around the attic, and I could feel the hot air rushing into my attic at the junctions, boxes, boots, and plenums that are all wide open; that I paid to have sealed. I almost threw up; I am heating my attic! And the tech said it looks like a dog was in my attic as the Comfenergy crews failed to put back my blown-in fiberglass insulation they removed when trying to foam, so there is no insulation at the boxes and boots. They were simply careless and failed to rake it back and even out my insulation resulting in further cold spots I didn't have. In short, I now will have to hire another company to blow in more insulation and make sure it is even, so I don't have cold/hot spots. Additionally, they left the lights on in the attic, didn't replace the attic access foam barrier, and failed to seal the major penetrations including light cans/recessed lights and supply vents I paid for. Next came the bathroom exhaust fans; they were installed improperly and didn't vent because the outside flaps remained closed, while inside a cold draft came in my bathroom because the foam sealing, I paid for wasn't done properly. So now both my bathrooms are drafty. They were cold; now they are cold AND drafty. The HVAC tech today remarked he felt badly that I have two or more space heaters in every room, including the bathrooms! I strongly recommend carefully watching the crew if you ever choose to allow them to do any work for you. I trusted them. And I regret that. I was naive. I was cold. Rather I am still cold! I trusted their salesperson. The crew that did mine were either let go or quit. In fact, one of them still calls seeking to do side work. I politely declined. I suggest you do the same and seek a competent company that you can trust, does the work you paid for properly, and doesn't damage your home."

"They were a great team to work with and the process was very fast. Lina Beverley was exceptionally great and helpful for us. Always available to field questions and helping to get us what we wanted."

"JES was very professional and easy to work with from the beginning to the end of our basement project. Eric was very knowledgeable, and exceedingly helpful in answering our questions and making us feel comfortable with the choices we made. The crew that did the work were quick, clean, and extremely efficient. We were very happy with everything they did!"

"Very, very disappointing experience; Lux replaced the foundation of my 1850 log cabin. The design was bad, the communication was bad, the execution was bad. Throughout the entire process, they were making mistakes. I now need to pay another company to fix the mess they left behind. I would strongly suggest not using this company!"

"Job done beautiful"

"The company deserves 1000 stars l. Chris came and gave a well thorough inspection and estimate of my actic. Had my concerns and expectations, I had several other companies come and give quotes for double the price. Especially ORKIN. Orkin tried to use care tactics to sign contract without any explanation. Chris gave the quote and the crew arrived a week later as scheduled. Chris has a great work crew who were professional , caring, and did high quality work. Every step of the way, I was communicated and was filled in. I was shown before , during and after photos. And end results were UNBELIEVABLE Chris is fair and honest, he gives reasonable prices and will not take advantage of his customers."