Get matched with top water softener pros in Abingdon, VA

"as advertised"

"Pristine did a great job. We were pleased they were willing to hook up existing equipment, as some companies had refused to. (Our previous company had gone out of business, and they complimented the existing work.) They worked quickly and cleaned up after themselves. Now our water is acid free and has fewer minerals. No more white powder everywhere!"

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"They responded immediately to an urgent situation where my sump pump had quit working. They were courteous, efficient and knowledgeable. I highly recommend them."

"Their customer service kept apologizing but never offered me any compensation for the 4 plus times that they kept changing my delivery dates without notifying me. Finally, I cancelled the service and waited at home for them to pickup the empty bottles and Cooler. They continued to reschedule without notifying me. They wasted my time on several occasions. The customer service representatives kept telling me that they were revamping their deliveries in my neighborhood and their wasn’t anything that they could do about my problems. Out of frustration, I called again telling the customer service representative that they were not considerate of my time during the week by making me stay at home waiting for them to pickup the cooler and bottles and then not showing up. The customer representative told me to leave everything in my driveway but that I would be financially responsible if anything was missing. I am done with them and no longer interested in Deer Park water ."

"We had been without hot water for 3 days and because we had a Bradford model we had to go through one of their certified technicians. They were 5 hours late and told me I needed a new water heater. He did mention that if I searched locally that they might be able to install a new unit less expensively, which I appreciated. I searched a few local companies and decided to go with Doby’s because of the reviews on Angi’s list. Cassie was fantastic and although it was 2:30 on a Friday afternoon, knowing that we’d been without hot water for 3 days, she was able to schedule a technician to install a new unit that day. They arrived within 30 minutes, installed a new unit, were very pleasant and efficient. I will highly recommend Doby’s to others and will use Angi’s list for all my projects going forward."

"I bought an existing home which this product was installed. I could not stand the taste or smell of the water. So I called the company and had them change out the filtering system (charcoal I believe). This cost me $450.00. After giving it some time to work(2 months). There was no change to taste or smell of the water. I turned the system off and the water is fine. So I set an appointment to which they no showed. No call or anything for communication. Its probably because I told them I want a reimbursement of 80%. So I waited 30 miniutes based on the early arrival time to confirm our appointment by text. No response. This is the way we communicated prior and by phone. Which was for 9am. I finally texted again at 5:30 pm and got a response. The manager told me his technician had arrived and nobody was home. Surprisingly, no security cameras pick the technician up on my patio or driveway or road. Not to mention no phone call either. When i texted again at 5:30pm, the manager James was not friendly and offered no resolution. Spend your money somewhere else."