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A septic tank always has some amount of liquid in it—which should usually be 8 to 12 inches from the top of the tank. If the liquid level is higher than that or is overflowing the drainage pipe that leads out to the leach field, the tank may be too full and in need of pumping.

A two-way cleanout can help if there’s already a clog, but the best strategy to prevent one is by not rinsing grease, oil, or fat down your drains, not flushing or rinsing coffee grounds or egg shells down your drains, flushing only human waste and toilet paper (so no diapers, period products, bathroom wipes, or paper towels), and using drain guards on all of your drains.

The easiest thing you can do to prolong the life of your septic system is to adopt septic-safe practices. This includes not flushing non-biodegradable items, chemicals, or excessive grease down drains and scheduling regular septic tank pumping to prevent buildup. It’s also important to fix plumbing leaks promptly and to practice water conservation to avoid overloading the system. To maintain your drain field, avoid heavy vehicle traffic and plant shallow-rooted vegetation in the area. Most importantly, invest in routine inspections and maintenance to detect and address issues early.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee.