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"They came by and accomplished "work" by fixing the leak but the cooler was not blowing cool air. We Had them come out again and they were able to get the cooler to blow cool air, but for a short time. We had them come out again and they got the cooler to blow cool air again. A few days later the leak started again. We called them again (several times) but they NEVER showed or returned calls! We ended up calling a different repair company due to the shear amount of water that poured off of the roof. The second company came out and got the water to stop and immediately told us that the cooler needed to be replaced. During the three times Affordable Plumbing came out, not once were we informed of the situation with the cooling unit. Had we been informed, we would have replaced the unit instead of the repeated call backs. About two weeks after the other company stopped the pouring water, the ceiling fell in due to damage caused be the water (Thank God no-one was hurt)! If we were informed of the issue, if they actually returned our phone calls than the ceiling cave-in may have never happened. Since then, we finally got Affordable to speak with us. They were supposed to come out and look at the damage and discuss the situation with my sister. I have texted them weekly for the past seven weeks. And out of those weekly texts We have not heard a peep from them. I mean for seven almost eight weeks, completely silent. This company is totally unprofessional and I need to pass in this problem. Because of their negligence, the next time they do this, someone may actually get hurt."

" I'm giving them 2 stars to be fair because they sent a technician to my house the same day I requested the service. Unfortunately, things went downhill after that. I received three different quotes ranging from $400 to $900, which I approved. However, the next morning, they called me with a new quote of $2,300. I did not approve this because another company did the same work for $900 in 2024. A few days later, they charged me over $900 for partial work that was done. Customer service promised to review the situation with a supervisor, but they never called me back after getting paid for work I didn?t authorize and that was incomplete. "

"Terrible bad, one visit and nothing, second visit and nothing, from there were all lies. Promised refund and again lies. Yesterday after posted review in another site he called me with threats and behaved as a gangster. Be careful with this George Smith, all the supposedly "good reviews" are fake or posted by family/friends. Amongst his threats was that of "taking me to court", but if the runs a scam business it is obvious that no lawyer will help a thief like George Smith and El Paso Appliance Repair."

"Ruben Cortez very professional, reliable and respectful. He was very punctual. Went about his work. Fixed the problem and even connected 2 other pipes. He’s awesome and yes we will call him again if needed and highly recommended. Thank you."

"Did not honor warranty and refuse to complete work"

"4 years ago, we had an emergency need to take care of: a collapsed sewer line. Fixing that required digging a trench through the whole house from bathroom to bathroom. Bill Murray of Mesa Home Improvements came and gave us a price for remodeling both bathrooms. The work was impeccable! The work site was always clean! The final product was beautiful. 4 years later I had an issue with the grout in the tile in one bathroom. Unfortunately I did NOT call Mesa Home Improvements first; the guy who came cut part of the shower pan and just wanted to do too much. I contacted Mesa Home Improvement who came out, fixed what the tile guy had done, and made the shower perfect again. I will always go to Mesa Home Improvements first no matter the size of the job. I was completely satisfied……excellent work! Epoxy included to make the grout last maybe forever!"