Get matched with top water heater pros in Lansdowne, PA

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"Jeff did the job efficiently. He was very professional and his fee was very competitive. I relied on previous reviews on him and was hesitant at first but I am glad I contacted him. Will definitely hire again."

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"very well. They complied with the health protocols for Covid 19. They were very courteous. They came and did the job. They were very professional. They were timely and I'm quiet happy with the experience."

"I highly recommend MGL Services. Mike answered all my questions and explained the work he was going to do. He was quick and their prices were reasonable."

"You will see in the picture that the tub faucets aren't level , the caulk didn't dry and it's still mushy and gross looking , switch on wall has a bunch of cardboard not sure why but looks like a fire hazard .the sink isn't level , he put clear caulk on the sink so when I painted the wall you can see the dark drywall . Major **** up. He told me he cut the carpet from under the toilet but NO he didn't. Around the switch plate the dry wall was ruined. I paid for drywall to be up but her never put up drywall tape or plaster . I was in a hurry because I needed to get to an appointment so I signed the without fully inspecting it . Sure wish I did . They more or less robbed this old couple of $16,000 .oh and the guy was pressuring us to let him stay longer to do more work . 10:00 pm I made him go . Instead of 1 day guarantee to finish he finishe so he says , on the second day . It still isn't complete. We got screwed. Oh . The sink is bigger than I wanted . "

"Very good experience. Nick and Kay were very polite and considerate. They even replaced some rotting wood in the wall. The shower looks great. I highly recommend."

"Downstairs toilet clog addressed and cleared . Tech spent between 30-40 min at the house. The issue was solved in a few minutes. Another few minutes was spent running water in a few other locations , kitchen and basement to test for other issues. No e were found as the problem was a simple clog in the downstairs toilet. The remainder of the time also, the tech spent calling me repeatedly when he knew I was unavailable, leaving threatening messages about sending lawyers after me if I didn t pay . I had given him my card but is was declined ex and later found out it was frozen. The tech continued to insist he be paid from people in the house that were not responsible for payment. When he left his ofc continued to text and leave messages. I was in the hospital and said I would address the invoice when I was home and received a new card and or checkbook. I m willing to pay half of the invoice amount, $192. Average price I learned is between $150-$300. Their bill is $383.16. I believe I have been taken advantage of and overcharged. Tech was obnoxiously loud and had no sense of decorum. His behavior was distressing to my friends in the house and his persistent inappropriate attitude was I excusable."