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"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons."

"I highly recommend MGL Services. Mike answered all my questions and explained the work he was going to do. He was quick and their prices were reasonable."

"You will see in the picture that the tub faucets aren't level , the caulk didn't dry and it's still mushy and gross looking , switch on wall has a bunch of cardboard not sure why but looks like a fire hazard .the sink isn't level , he put clear caulk on the sink so when I painted the wall you can see the dark drywall . Major **** up. He told me he cut the carpet from under the toilet but NO he didn't. Around the switch plate the dry wall was ruined. I paid for drywall to be up but her never put up drywall tape or plaster . I was in a hurry because I needed to get to an appointment so I signed the without fully inspecting it . Sure wish I did . They more or less robbed this old couple of $16,000 .oh and the guy was pressuring us to let him stay longer to do more work . 10:00 pm I made him go . Instead of 1 day guarantee to finish he finishe so he says , on the second day . It still isn't complete. We got screwed. Oh . The sink is bigger than I wanted . "

"Very good experience. Nick and Kay were very polite and considerate. They even replaced some rotting wood in the wall. The shower looks great. I highly recommend."