Get matched with top appliance salespeople in New Richmond, OH

"I just had days appliance repair fix my washer. I am very happy with their service. The guy was on time, went straight to work, was extremely professional, and had my washer fixed in about 20 minutes. I had a big sewing needle stuck in my pump, I had NO idea what was going on, he fixed it right away. There was no surprise fees, the total was what I expected, and I'm very happy. His name is Craig, he's very professional and friendly and I highly recommend this business. Thanks again Craig/days appliances!"

"Great staff from sales to installation I was able to get fast delivery The installers Nick and Jake were very professional, and knowledgeable. I would recommend highly this company and staff for appliances. "

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Very well. Made valiant effort to repair first but the brass seat was damaged, so replaced the unit with new. Excellent same day service with fantastic attitude. Will call on them next time I need plumbing help!"

"Overall, he did an excellent job. He was very hardworking."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"We bought a number of appliances for our remodeled kitchen 6 years ago. They sold us on Bosch as high-end, German-made products. When we had our second repair issue with our dishwasher, I had to go to the store. Fortunately, Reese was the one who heard my concerns. He contacted the area manager for Bosch, and more that just the perfunctory apologies, Bosch was willing to sell us a new unit for a greatly reduced price and Appliance Loft somehow waived the install fee. They stand behind their products; don't let the price enticements from the big box stores lure you because this store truly stands behind their products and sales pitch."

"Horrible! I will never again purchase anything from Lowes in Florence, Ky. From day one this purchase was an absolute circus. The sales associate put my purchase in as taking my washer and dryer with me. I don’t have a truck! It took 2 days shy of 2 weeks to receive the units. Here’s the kicker. The delivery personnel did not have the dryer cord or hose I purchased with the dryer. I have to wait another day to have that installed. An absolute headache for 1,500.00. I implore you to not purchase any appliances from Lowes in Florence, Ky. I would write the whole experience but it’s just too much. Im so DONE with this store. Poor customer service and delivery was absolutely horrible all the way around. First and last buy from this store!"

"The carpet is of high quality but the installation was problematic. The installation was delayed by several hours. They wanted to reschedule because their van broke down. The installers who finally arrived were nice enough but spoke limited English so communication was a challenge. They put tools on our new hardwood floors which caused scratches. The carpet was all installed and some seams are very visible in some locations including the middle and sides of the master bedroom. There is an object under the carpet on the stairs that left a bump and I expect it is a trimming from the carpet they accidentally covered. The carpet isn't properly attached to the stairs and was completely loose in some areas. They left a few black stains on the carpet. Customer service was poor. They made an appointment to send someone out and never showed up to two appointments. When the representative made the appointment, he had no knowledge of carpet installation and possible fixes. They finally sent out repair people who had no knowledge of what needed to be fixed despite the installer's representative's appointment to go over each issue. The two repair people brought scissors, a stapler, and lighter fluid. They wanted to cut the carpet on the seams to make it look better. They only had lighter fluid to clean the stains and said they were concerned that would ruin the carpet. They put a few staples in and left the stains and seams as they were. We told them to stop cutting once we saw their fix in progress. We called to share our dissatisfaction with Lowe's and the installer. The issue has never been resolved. It has been a very time-consuming process and neither the store nor the installer seems interested in making it right."