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"I just had days appliance repair fix my washer. I am very happy with their service. The guy was on time, went straight to work, was extremely professional, and had my washer fixed in about 20 minutes. I had a big sewing needle stuck in my pump, I had NO idea what was going on, he fixed it right away. There was no surprise fees, the total was what I expected, and I'm very happy. His name is Craig, he's very professional and friendly and I highly recommend this business. Thanks again Craig/days appliances!"

"Great staff from sales to installation I was able to get fast delivery The installers Nick and Jake were very professional, and knowledgeable. I would recommend highly this company and staff for appliances. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He quickly disabled the annoying alarm, and even firmly reattached the dryer vent, that I hadn't even known was loose."

"Overall, he did an excellent job. He was very hardworking."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"We were very happy. Eveything was taken care of."

"We bought a number of appliances for our remodeled kitchen 6 years ago. They sold us on Bosch as high-end, German-made products. When we had our second repair issue with our dishwasher, I had to go to the store. Fortunately, Reese was the one who heard my concerns. He contacted the area manager for Bosch, and more that just the perfunctory apologies, Bosch was willing to sell us a new unit for a greatly reduced price and Appliance Loft somehow waived the install fee. They stand behind their products; don't let the price enticements from the big box stores lure you because this store truly stands behind their products and sales pitch."