Approved Pro
ARS / Rescue Rooter Raleigh
Central A/C Installation, Heat Pump Installation and Replacement, Central Humidifier Installation and Replacement,
About us
ARS is a trusted service provider in heating, air conditioning, plumbing, indoor air quality, and attic insulation. Our courteous HVAC and Plumbing technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial
Business highlights
Se habla espanol
49 years of experience
Services we offer
Furnace or Heat Pump Installation, repair, or emergency service, General service, ac repair, and new installations or replacements, Home air conditioning & heating maintenance and tune-ups, Indoor air quality accessories, Water Heaters, Drain Cleaning, Leaky Faucets, Toilet Repair, Sewer & Pipe Repairs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4176 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 14% | ||
| 2% | ||
| 1% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 176 reviews
Carla G.
Aug 2025
Heat Pump Installation and Replacement
Great service and was able to schedule in our water heater installation very quickly. They were very professional and wonderful to do business with.
Joyce G.
Jul 2025
Central Humidifier Installation and Replacement
I just purchased my cool and heating system on 2022 it's 90 in my house right now. I had appt time of 2:00-6:00 no one call or text me. I have this company 5 times the same story on one call me or came yet. This is ridiculous it 90 in here I will never use this company do better
Thomas L.
Jul 2025
Heat Pump Installation and Replacement
Technician Harrison Obele very helpful.
Thomas C.
Jun 2025
Gas Heating and Furnace Service
.
Tom S.
Jun 2025
Technician evaluated the system and suggested several options.
Samantha M.
Jun 2025
Central A/C Installation
Amazing service!!
Changxing C.
May 2025
Central A/C Installation
Excellent!
Ram N.
May 2025
Very knowledgeable and competent technician. Did a thorough service. Shared maintenance tips as well
Telphenia D.
May 2025
Gas Heating and Furnace Service
Polite technician and professional
Peggy O.
Apr 2025
I am old and made an appointment with ARS. They gave me a window of time and the service technician arrived at 9 pm. He was very nice but said it was way too dark to see the units and to NEVER schedule an end of day appointment. I called to reschedule for when I got out of hospital and had company coming to help me and the woman was SO RUDE who answered that you could not believe it!!!
Brian G.
Mar 2025
Arrived within window, covered all options, and made the agreed upon repairs timely.
ROBERT V.
Feb 2025
Electric Furnace / Forced Air Heating System Installation
Yir repairman seem to know wgat he was talking about, and he took pics of the parts that needed work or replaced
Ronald M.
Feb 2025
I called to do a tune-up for the a/c unit. Josh Sehulster came out for the job. There was an immediate sense of trust & he went over some recommendations to help for continued preventative services & prolong the life of the unit.
Michael T.
Jan 2025
Electric Furnace / Forced Air Heating System Installation
Friendly staff. Technicians very thorough in explaining what they were doing. Follow-up from customer service/management to confirm my satisfaction.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Pharris J.
Dec 2024
Very good service
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Matthew A.
Dec 2024
N/A
Electric Furnace / Forced Air Heating System Installation
N/A
Bay N.
Dec 2024
They called to make an appointment with me from 12-4pm 12/8 to repair my heating system. I was waiting at home and no messages no phone call from them. I called them twice to remind them about my appointment. Finally no phone call no messages no show up. I do not think they are doing business professionally. I am very disappointed with this company.
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
Telphenia D.
Dec 2024
Service technician Chance was very helpful and professional. Resolved problem and let me know he would be in the area if needed. Asset to the company.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Jacqueline J.
Oct 2024
Heat Pump Installation and Replacement
Great experience with ARS, from the sales team to install team
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Jonathan W.
Sep 2024
We purchased our full AC/ HVAC system 2 and on half years ago. We purchased the bi-annual cleaning and checkup in the middle of August. They came out around August 30th to do the checkup. There were not problems. On September 10th we had not A/C. On Sept 12th they came out to check and we had 60% less Freon. The next day we had Elijah a manager tech come out and said we had a leak and we had to replace the Evaporator coil and it was going to cost $2,200 plus freon. They said the freon would be covered under warranty, but they usually charge $300 a pound and we need 7 pounds. I was not happy with that, so I got a second opinion. Comfort First did 2 Nitrone pressure test, which I have pictures of the results on my cell. No leaks. No leaks. The result was from the tech and the manager was that when they did the bi-annual cleaning and checkup, that they left the bicycle stem was not adjusted right and they put the cap on and it leaked from 8/30/2024 to 9/10/2024. ARS is responsible for the 7 pounds of Freon going out of my system and they come up with some crazy evaporator coil leak to cover themselves. I have not had AC for 25 days. What do you think they should do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks, Jonathan Woodall - Raleigh, NC
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
Kasturi R.
Sep 2024
Great service oveall
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Sami R.
Aug 2024
Central A/C Installation
Stop working less than a year
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
Heather M.
Aug 2024
Central A/C Installation
The system they installed five days ago stopped working. When the tech arrived 24 hours later, the compressor literally exploded. We were told they would rush the install of a new system, but we have received no communication from the company since the tech left 21 hours ago. Weâ ve called several times and keep getting told that the installation team would call us â momentarilyâ to confirm the installation time. Terrible customer service.
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
Amy H.
Jul 2024
ARS Rescue Rooter technicians are reliable and do good work. We have had great experiences across the board. Our AC technician, Isam, is especially wonderful. He took the time to explain each step of the process and help us understand ways we can make our AC unit last longer.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Kerry E.
Jul 2024
Good service
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ARS / Rescue Rooter Raleigh is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
ARS / Rescue Rooter Raleigh accepts the following forms of payment: CreditCard
Yes, ARS / Rescue Rooter Raleigh offers free project estimates.
No, ARS / Rescue Rooter Raleigh does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Raleigh does not offer a senior discount.
No, ARS / Rescue Rooter Raleigh does not offer emergency services.
No, ARS / Rescue Rooter Raleigh does not offer warranties.