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"It went very well. Took a bit longer than expected. Only because someone took his puller, but he pushed through and got it done. What was really nice is that even though a mix up occurred and the unit didn't get registered after it was installed as this was new construction with a custom builder. Dolan honored their 10 year contract."

"Horrible. I had them change the internal parts of two toilets (water)tank. They were leaking. They charged. me $650 to replace the internal parts of two water tanks of toilets which was in absolute rip off. There should be a law against anybody charging that much for something as little as this. The parts that they used to replace could not have cost over $50. So I paid them basically $600 in labor. I could have gone to Lowe's and bought two brand new toilets and had both installed for less than $700. I called Lowe's and priced this out."

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Too expensive"

"They wanted to charge me more for 'working after hours' but they were simply unavailable at the time we had already scheduled. They were extremely unprofessional and did not address this issue properly."

"We’ve used this company for many years. Good quality work. Returns calls. Reliable. We’ve had a variety of work done - replaced rotting trim and siding, interior and exterior painting, crawl space clean up, remediated some electrical issues, cleaned attic and made repairs, grout work, etc. "

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Great job and reasonable costs"

"Emmanuel is a 'top-notch' professional. He kept his appointments by showing up on time when he did the estimate and when we hired this company to complete the job. Emmanuel replaced 4 tiles in our kitchen as there was very bad damage. The job he did was absolutely wonderful! My husband and I agree that we would hire him again!!"

"Andrew did an excellent job replacing my damaged siding on my house, constructing a new set of stairs for my front porch and making structural improvements to my front porch. I would highly recommend Andrew for any construction needs!"